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“AWESOME RESORT!!” 5 of 5 stars
Review of Porto Bello Private Residence Club

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Porto Bello Private Residence Club
Puerto Aventuras, Bahia de Xcacel Lote 9 MZ 923 | Plano 01, Puerto Aventuras 77750, Mexico   |  
Hotel amenities
Ranked #15 of 16 Hotels in Puerto Aventuras
Goose Bay,Labrador
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“AWESOME RESORT!!”
5 of 5 stars Reviewed June 18, 2012

My husband and I stayed here with our family (9 in all – 6 adults and 3 small children) from April 20 – 28, 2012. It was a 1 week exchange with Interval. We could not have been happier with the accommodations and the area in Puerto Adventurous. We stayed in 203 which included 3 bedrooms – 3 bathrooms, a galley kitchen (fully equipped), big dining room and living room, TV room and 2 big decks plus a maid service that comes in daily except Sunday. They also provide laundry service for $3.50 US a bag. Our unit faced the Marina and the Dolphin Adventures. From our decks we could enjoy the Marina as well as the Mantras, and hear the seals and dolphins.

All the restaurants and shops are situated around the boardwalk. As you walk the boardwalk the dolphins swim and frolic. Our Grand-daughters loved this and it entertained them while we waited for our meals to be served. We ate at several of the restaurants and enjoyed all of them. We shopped at the grocery/convenient stores on the resort but found them to be expensive. I would suggest shopping at the local grocery store just outside of Puerto Adventurous or in Playa Del Carmen which has a grocery store and a Wal-Mart (which has all the groceries you will need including your alcoholic beverages).

The only down fall would be that there is no beach. You can have access to the Omni Beach but they charge you $100.00 per person and then give you a credit for that amount at their facility. We opted out of this as we felt we would not use up the credit during our stay. But we enjoyed the Pool on a daily basis. It has a shallow end at both ends of the pool which was great for our Grand-daughters.

Puerto Adventurous is very family orientated – not a lot of night life.

We rented a van during our stay and would highly recommend it if you are a big group. It definitely saved us money as we were able to drive to into Playa Del Carmen several times (the beach is awesome and the chairs and umbrellas are free outside the restaurants, as long as you drink and/or eat there.) as well as Tulum. Driving there was easy and safe.

Be wary of buying your excursions in Playa Del Carmen. We purchased a snorkelling excursion at the information kiosk that was suppose to include 2 different spots to snorkel, lunch on a beach and a stop in Tulum to explore the ruins – it ended up including just 1 spot to snorkel and lunch on the boat – which we did enjoy but not what we paid for.

Overall we would rate our vacation a 10!!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    27
    5
    2
    5
    2
See reviews for
16
19
2
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hurley, Wisconsin
Level Contributor
296 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
2 of 5 stars Reviewed December 3, 2011

My wife and I traveled here some time ago and it is a typical time share. It is ok but what we found is that staying at the adjacent resorts in cheaper... I will invite your questions or comments but we took this place, thinking that we would save money but after staying at the adjacent resorts, we would never stay again... The place is nice but how nice can a time share be... Call and get prices on the adjacent, all inclusive properties, before booking here. OK but not as good as the surrounding places. Mexico is full of time share and we have seen this before, stay away from these places. It is sad to say but the only one that makes money here is the folks that own the time share. We are personally sick of the high pressure sales tactics and we would not stay again!

Room Tip: If you have to stay here, ask for so pressure from sales people. We are tired of this!!!!!
See more room tips
  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashvillle
Level Contributor
413 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
5 of 5 stars Reviewed January 26, 2011

Over the past 3 years we have stayed in the Porto Bello condos several times and have always been pleased. The location is perfect, just steps from the dolphin and manatee pools and across from the marina in quaint Puerto Aventuras as well as to the entire Mayan Riviera.
The housekeepers and gardeners are proud of the fine work that they do and always seem to have a smile and a "hola" each time you see them. On several occasions we found cut flowers from the grounds on our ground floor patio as well as a handmade towel animal on the bed or coffee table - just like the cruise ships!
Although we have stayed in several different units, our favorite are the ones on the first floor near the pool. The patios open up to the pool while the advantage to the upper units is a more private balcony and hot tub. The kitchen is equipped with everything needed to enjoy a condo vacation - blender, toaster, coffee pot, microwave, large serving dishes, etc. We always request a large container of purified water ($6 US) be put in our unti prior to our arrival as we brush our teeth and use the water for cooking and drinking.
A variety of restaurants are within a 3 minute walk and the snorkeling charters and dive boats leave from the marina. Playa del Carmen or Akumal are a 15 minute cab ride away. Also, the ancient ruins as well as the white beautiful beaches of Tulum are approximately 45 minutes away.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Tahoe, California
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed May 15, 2010

We thoroughly enjoyed our stay at the Porto Bello Grand Marina and Villas. The unit and property were so nice that our friends were jealous and ended up spending most of their time at our place instead of their all-inclusive resort. We used the grill to make dinner and enjoyed the pool immensely. We also liked the dolphins and extensive restaurant options. Gabriela and all the staff were very helpful.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed February 15, 2010

This was a one week exchange with Interval, (2nd week spent at the Paseo del Sol, see my review) We arrived just in time to catch the young lady in the office as it closes at 4pm, although we had paid for an extra night they had lost the booking and the villa wasnt ready. She wanted us to stay at the Marina for one night but we insisted and eventually got our original booking. Apparently the guy who took our extra night booking had left a couple of weeks earlier! Once this was sorted the villa turned out to be fantastic, overlooking the marina, jacuzzi on the huge balcony, lovely furniture and fittings etc. Maid Service exceptional!
Had an issue with the internet point which never really got resolved, and the full time staff in the office werent much help. The pool was really nice and as it was early September only one or two other villas were occupied so on the odd occasion we sat round the pool we had it to ourselves. Stocked up with food and drink at Walmarts on the way in from the Airport but had several lovely meals at the small restaurants and bistros round the Marina. Accessed the lovely beach through the Omni Hotel, had to pay for beds on the beach though. I would highly recommend this lovely small complex.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 24, 2010

We had a great week in Puerto Aventurous. Our villa (205) was perfect. Very roomy, clean, comfortable beds, full kitchen and a lovely view of the marina. Every night we enjoyed our jacuzzi under the stars. We found enough supplies at the two little grocery stores to make our own breakfasts and lunches. For suppers we tried the several PA restaurants. They were all good but special mention must be made of the fresh fish platter at Richards. The beach at the Omni Hotel was a 5 minute walk away. White sand and blue Caribbean ocean. One day we rented a palapa and chairs for $20 but if you don't need the shade, your towel will do. It was fun to watch the boats in the marina, the fishermen cleaning their fish. We enjoyed the dolphin and sea lion shows.

The only negative experience about our week was the taxi service arranged through the resort. I agree completely with the previous post. They are unreliable and they overcharge. Just one example; We arranged with the resort for pickup at the airport. We waited for 45 minutes but our driver did not show. Very upsetting as it had been arranged that he would give us our villa keys because the office would be closed when we arrived. And that was not the only time a driver did not show up for us at the designated time.

We would definitely go back to Porto Bello but would rent a car.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed November 4, 2009

I loved the place - absolutely FANTASTIC digs...Clean and beautiful. Liz was wonderful and helpful.

I hated the BUGS....MILLIONS, BILLIONS of biting black bugs. We were held captive inside because the bugs were so bad outside we could not use the balconies at all. The jacuzzi did not put out hot water and was also always full of BUGS! If your head was not underwater, you were being attacked by BILLIONS of BUGS!

Every bus and taxi driver upped the price for every single ride....especially the ones at the very front of the resort. They will hit you for 5 bucks US to drive you from the gate -less than 1/2 mile to Puerto Bello. That is such a shame because many of us will never return because of that. Do not think for even one second that you are not being ripped off. Every day, every place in and outside of Puerto Adventuras. Bus drivers would agree on the price before entering the van and then would refuse to give you any change. IT SUCKS and is too bad. The people who run Puerto Adventuras Resort should screen drivers, buses etc. before allowing them to stop anywhere near the property.

  • Stayed November 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porto Bello Private Residence Club

Address: Puerto Aventuras, Bahia de Xcacel Lote 9 MZ 923 | Plano 01, Puerto Aventuras 77750, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$$
Number of rooms: 64
Official Description (provided by the hotel):
Experience Porto Bello Private Residence Club inside the beautiful gated Beach, Marina and Golf Resort of Puerto Aventuras. Porto Bello is a Flagship property of Puerto Aventuras that offers a wonderful hassle free lifestyle in Marina View home size full equipped 1, 2 and 3 bedroom apartments. Vacation Rentals available per night, week and month. Send us an email at to find out about our season rates and experience the personal services of our concierge even before you arrive. ... more   less 
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Also Known As:
Porto Bello Marina And Villas
Porto Bello Marina & Villas Hotel Puerto Aventuras
Porto Bello Marina Hotel
Porto Bello Private Residence Club Riviera Maya/Puerto Aventuras, Mexico

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