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Porto Bello Marina & Villas: Traveler Reviews

Bahia de Xcacel Lote 9 MZ 923 | Plano 01, QR 77750, Puerto Aventuras, Mexico
Hotel amenities
Porto Bello Marina & Villas
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17 reviews from our community

    Trip type
Traveler rating
    9
    4
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Date Rating
Goose Bay,Labrador
1 review
5 helpful votes 5 helpful votes
“AWESOME RESORT!!”
5 of 5 stars Reviewed June 18, 2012

My husband and I stayed here with our family (9 in all – 6 adults and 3 small children) from April 20 – 28, 2012. It was a 1 week exchange with Interval. We could not have been happier with the accommodations and the area in Puerto Adventurous. We stayed in 203 which included 3 bedrooms – 3 bathrooms, a galley kitchen (fully equipped), big dining room and living room, TV room and 2 big decks plus a maid service that comes in daily except Sunday. They also provide laundry service for $3.50 US a bag. Our unit faced the Marina and the Dolphin Adventures. From our decks we could enjoy the Marina as well as the Mantras, and hear the seals and dolphins.

All the restaurants and shops are situated around the boardwalk. As you walk the boardwalk the dolphins swim and frolic. Our Grand-daughters loved this and it entertained them while we waited for our meals to be served. We ate at several of the restaurants and enjoyed all of them. We shopped at the grocery/convenient stores on the resort but found them to be expensive. I would suggest shopping at the local grocery store just outside of Puerto Adventurous or in Playa Del Carmen which has a grocery store and a Wal-Mart (which has all the groceries you will need including your alcoholic beverages).

The only down fall would be that there is no beach. You can have access to the Omni Beach but they charge you $100.00 per person and then give you a credit for that amount at their facility. We opted out of this as we felt we would not use up the credit during our stay. But we enjoyed the Pool on a daily basis. It has a shallow end at both ends of the pool which was great for our Grand-daughters.

Puerto Adventurous is very family orientated – not a lot of night life.

We rented a van during our stay and would highly recommend it if you are a big group. It definitely saved us money as we were able to drive to into Playa Del Carmen several times (the beach is awesome and the chairs and umbrellas are free outside the restaurants, as long as you drink and/or eat there.) as well as Tulum. Driving there was easy and safe.

Be wary of buying your excursions in Playa Del Carmen. We purchased a snorkelling excursion at the information kiosk that was suppose to include 2 different spots to snorkel, lunch on a beach and a stop in Tulum to explore the ruins – it ended up including just 1 spot to snorkel and lunch on the boat – which we did enjoy but not what we paid for.

Overall we would rate our vacation a 10!!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hurley, Wisconsin
Top Contributor
155 reviews 155 reviews
49 hotel reviews
Reviews in 56 cities Reviews in 56 cities
95 helpful votes 95 helpful votes
“Ok for a Time Share But What Would You Expect...”
2 of 5 stars Reviewed December 3, 2011

My wife and I traveled here some time ago and it is a typical time share. It is ok but what we found is that staying at the adjacent resorts in cheaper... I will invite your questions or comments but we took this place, thinking that we would save money but after staying at the adjacent resorts, we would never stay again... The place is nice but how nice can a time share be... Call and get prices on the adjacent, all inclusive properties, before booking here. OK but not as good as the surrounding places. Mexico is full of time share and we have seen this before, stay away from these places. It is sad to say but the only one that makes money here is the folks that own the time share. We are personally sick of the high pressure sales tactics and we would not stay again!

Room Tip: If you have to stay here, ask for so pressure from sales people. We are tired of this!!!!!
See more room tips
  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashvillle
Top Contributor
275 reviews 275 reviews
23 hotel reviews
Reviews in 68 cities Reviews in 68 cities
157 helpful votes 157 helpful votes
“Great location to explore Mayan Riviera”
5 of 5 stars Reviewed January 26, 2011

Over the past 3 years we have stayed in the Porto Bello condos several times and have always been pleased. The location is perfect, just steps from the dolphin and manatee pools and across from the marina in quaint Puerto Aventuras as well as to the entire Mayan Riviera.
The housekeepers and gardeners are proud of the fine work that they do and always seem to have a smile and a "hola" each time you see them. On several occasions we found cut flowers from the grounds on our ground floor patio as well as a handmade towel animal on the bed or coffee table - just like the cruise ships!
Although we have stayed in several different units, our favorite are the ones on the first floor near the pool. The patios open up to the pool while the advantage to the upper units is a more private balcony and hot tub. The kitchen is equipped with everything needed to enjoy a condo vacation - blender, toaster, coffee pot, microwave, large serving dishes, etc. We always request a large container of purified water ($6 US) be put in our unti prior to our arrival as we brush our teeth and use the water for cooking and drinking.
A variety of restaurants are within a 3 minute walk and the snorkeling charters and dive boats leave from the marina. Playa del Carmen or Akumal are a 15 minute cab ride away. Also, the ancient ruins as well as the white beautiful beaches of Tulum are approximately 45 minutes away.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Tahoe, California
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“It was perfect in our book.”
5 of 5 stars Reviewed May 15, 2010

We thoroughly enjoyed our stay at the Porto Bello Grand Marina and Villas. The unit and property were so nice that our friends were jealous and ended up spending most of their time at our place instead of their all-inclusive resort. We used the grill to make dinner and enjoyed the pool immensely. We also liked the dolphins and extensive restaurant options. Gabriela and all the staff were very helpful.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
78 helpful votes 78 helpful votes
“Fantastic, recommended, excellent!”
5 of 5 stars Reviewed February 15, 2010

This was a one week exchange with Interval, (2nd week spent at the Paseo del Sol, see my review) We arrived just in time to catch the young lady in the office as it closes at 4pm, although we had paid for an extra night they had lost the booking and the villa wasnt ready. She wanted us to stay at the Marina for one night but we insisted and eventually got our original booking. Apparently the guy who took our extra night booking had left a couple of weeks earlier! Once this was sorted the villa turned out to be fantastic, overlooking the marina, jacuzzi on the huge balcony, lovely furniture and fittings etc. Maid Service exceptional!
Had an issue with the internet point which never really got resolved, and the full time staff in the office werent much help. The pool was really nice and as it was early September only one or two other villas were occupied so on the odd occasion we sat round the pool we had it to ourselves. Stocked up with food and drink at Walmarts on the way in from the Airport but had several lovely meals at the small restaurants and bistros round the Marina. Accessed the lovely beach through the Omni Hotel, had to pay for beds on the beach though. I would highly recommend this lovely small complex.

  • Stayed September 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porto Bello Marina & Villas

Also Known As:
Porto Bello Marina & Villas Hotel
Porto Bello Marina & Villas Hotel Puerto Aventuras
Porto Bello Marina And Villas
Porto Bello Marina Hotel
Porto Bello Marina & Villas Riviera Maya/Puerto Aventuras, Mexico
Address: Bahia de Xcacel Lote 9 MZ 923 | Plano 01, QR 77750, Puerto Aventuras, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Swimming Pool
Hotel Style:
Ranked #15 of 16 hotels in Puerto Aventuras

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