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“Fun, relaxing holiday” 4 of 5 stars
Review of Catalonia Yucatan Beach

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Catalonia Yucatan Beach
Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico   |  
Hotel amenities
Vancouver Island, British Columbia
Top Contributor
84 reviews 84 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
58 helpful votes 58 helpful votes
“Fun, relaxing holiday”
4 of 5 stars Reviewed March 15, 2013

Just got back from this hotel last night. This is the second all inclusive we've been to and a different experience from last year when we stayed at one of the Bahia Principe chain hotels which are HUGE (thousands of rooms) compared to the few hundred or so rooms at this hotel. First of all, check in was easy and quick, with our bags delivered to our room while we were escorted to it. No waiting around for your stuff! We did pay for the upgrade to the "privileged room" based on reviews here. Not sure it was worth the money, we never used the coffee pot because you could get coffee early in the morning anyway, but the room was very nice, always kept very clean and the water bottles, beer and soft drinks restocked in the mini fridge daily. The safe was easy to use.
If you put out your "clean room please" sign it seems they got to it faster than if you didn't do that. We had room 6137 and it was actually in the Maya Riviera sister hotel next door, but that's because all but 12 of the Privileged rooms are set up on that side. Anywhere you wanted to walk would take no more than a few minutes, the hotel is that compact.
With the privileged room you get one access per person to the hydropath in the spa for free. Nothing to get too excited about - some of the shower heads were not working properly, but the Turkish sauna and regular sauna were fine. There is a cold pool you are supposed to dip into between saunas (brr!) and another pool area through some glass doors and down some stairs that is included as well but it was just so cold I couldn't bare it. Would have been nice to be heated water because there were these waterfalls to sit under that would be a good massage.
We paid for a "relaxation massage" - 50 minutes for $65 USD per person (a couple's massage) and that was good. We booked it through the rep on the beach at the hut that exchanges your beach towels and rents out the snorkel gear, etc. Behind the El Mercado buffet. IF you go there, and not the front desk of the spa apparently, you will get a better rate b/c she provides the discounts. Just walk up and start asking prices, and she will write on a brochure for you. I think we managed to score $30 off each of our massages. Manicures are $28 and pedicures are $40, but I didn't end up doing that. You can pay with a credit card.
We found almost every staff member to be very friendly and always smiling. No complaints about the staff. Nazario (spelling?) at the bar in front of El Mercado makes a wicked mojito (ask for the Bacardi white rum otherwise some bartenders used other weird tasting stuff - sometimes even vodka!!? That's just plain WRONG in a mojito. So morale of the story: always be specific when ordering your drink and you will get the good stuff. There's a standard cocktail and frozen drink menu (alcoholic and non) at each of the bars, or order your ol' standby. Tip: we bought an awesome sweat-proof 12 oz plastic drinking glass that came with a dome screw-on lid and straw that doesn't fall out, at Walmart for about $12 prior to the trip and it was so worth it! Kept our drinks cold and actually worked - no sweaty glasses for us. Plus, the hotel is not giving out straws unless you ask for them, because they are cutting down on their environmental waste. Excellent, imo. You gotta think about this stuff people.

Food - we consistently ate at the El Mercado buffet as we preferred the view of the ocean and it was ALWAYS quieter than the other, larger buffet. If you are in a privileged room you get the tables along the windows. We tried the Creperie twice (too bad it's only open at night) for a snack and espresso. The Mikado Japanese restaurant was fun, good entertaining show, very popular so go at around 5:45pm to book your table. No advance reservations prior to the night of your dinner, but they will put your name down for in an hour or so if it's busy and you can't be seated right away. Bambolea steakhouse was underwhelming for us, and the best part of the Italian restaurant was the appetizers and dessert. Always huge desserts for some reason, at every restaurant. The Tapas restaurant is an extra $15 per person IF you are not "privileged" - then you get to go once for free.
Beach was sandy, I don't know why people complain about it being rocky. Of COURSE there are going to be rocks in the ocean in some places, get over it. Bring some water shoes. Problem solved.
Entertainment - we only saw the "cirque du soleil" show. The entertainers are very enthusiastic.
Tours: we got a taxi to Playa del Carmen and spent about 5 hours there, ate at El Parrillo and shopped along 5th ave of course.

Don't bother taking the free shuttle service to Lapis unless you are a baller - that place is crazy expensive and overpriced. yes, it's beautiful jewelry but unless you can't handle a hard sell tactic and lots of pressure without folding, then do NOT go. I bought nothing. You don't barter, the prices are always given to you, you can't just read the price tag because there's always a "discount" - read: the real price is this price they give to you after the discount, meaning, it never was intended to be sold to you at the most expensive price - it's just a sales tactic to make you think you are getting an awesome deal.

Take a taxi or collectivo to Akumal beach and rent snorkel gear from a dive shop on the beach - you will definitely see sea turtles, no need to book a tour! Just get out there swimming and stick to the areas that have sea grass - they eat that and hang around there. Some coral reefs too with some brightly colored fish.

Rent bikes for free from the hotel and pedal over to Pt. Aventuras. Also the catamaran rides that you can book at the hut on the beach are pretty fun. You can go once per day, but make sure you go book it at 8:30am other wise they are all booked up within an hour. Can only book the day of, not before.

All in all, it was a relaxing holiday and we did prefer this smaller scale of a hotel than our last experience in Mexico.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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English first
London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

Really nice hotel in a great position. Staff excellent, food good considering the amount of people that were there. The holiday was let down by the quality of the rooms. When we checked in we were advised that we could upgrade to a premium room for an additional cost. This seemed strange, were they suggesting that their rooms were not good enough and we should upgrade to better our holiday experience?
The rooms could have done with a lick of paint and a re-tile which was a shame considering that it was a 4* hotel. Apart from that we had a great time...

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 18, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 15, 2013

Just returned from the cat, we were travelling with nolitours. Many people on this site have mentioned they were pushed to upgrade rooms. this was not even mentioned to us on check in. We were in the basic room and it was basic but very clean and I found the bed comfortable. As mentioned there was no fridge or coffee maker or alarm clock. We were prepared for this and brought our own clock. We had requested a room second floor or above we did not get this but felt it was a problem with Sears not forwarding the info to the hotel. Our location being on the ground floor was noisey as we had many people walkin by our door. there was an incident one evening when we had to call security as a women was being beat u by her husband outside our door, Security was very quick to repond. We had 2 small maintenance issues that were dealt with within an hour of reporting them.
The location in Puerto Venturas was very nice we took several walks to the marina to see the dolphins, manatee etc.felt very safe walking around the gated community.
The beach was dissapointing as it was very difficult to walk into the water very rocky.It would be
a good idea to build a few piers out into the water that would allow you to enter the water on the other side of the rocks,
The buffets were pretty ordinary and boring after the first coupls of days. the ala cartes were very good and enjoyed the craperie.The grounds were kept very well and we noticed people with both wheel chairs and walkers getting around no problem. We noticed the dynamic of the resort changed on the Friday alot of spring breakers and things got much nosier. We also noticed locals
on the weekend but other than the man beating his wife this was not a problem.
All and All a solid 3 star maybe low 4 resort. Probably would not go back but enjoyed the vacation.
The strong point was the staff all were so friendly and helpful

Room Tip: Avoid ground floor if possible especially on the corners they are pretty noisy.
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2013

My wife and I and our three teenaged children stayed here from March 4th to 11th 2013, through Nolly Tours...we were in rooms 8305 and 06. First and foremost, their staff is amazing. The rooms were beautiful and very clean....we had a private tub on our deck that was fantastic. The staff made the place so great! They told us about taking bicycles down to a marina to watch the dolphins play and train...and recommended several activities "off the beaten path". Lots of entertainment choices and the food was great too! Loved the beach....it's like 3 different beaches in one...we saw an octopus and a moray eel right in our bay. We will be going back most definitely and are also recommending the Catalonia Yucatan to all our family and friends! Special thanks to Jorge, Javd, Rebecca, Pablo, Alphonso Petra and so many of the other resort employees for making it such a wonderful, enjoyable, relaxing stay!

Room Tip: Loved our king-size privileged suite...the huge tub on the patio is wonderful
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 18, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2013

We had a brilliant time, Mar 1st 2013 for one week. The resort was perfect for young children. The beach is right in front of the pool so no long treks back and forth. The rooms are all around the pool so easy to pop back to the room if needed. The buffet restaurants were good, same as other good resorts we had been to. The al a cartes were very good, no booking so you just turned up, this was ok some nights but some nights they had a long wait so you had to put your name down.
Loved the beach and water it was great for snorkelling and beautiful. The pool was a bit too cold for me but the kids didnt mind it at all. Would go back again, but tend to go to new places each time we go away.

Room Tip: We got an excellent room over looking the pool. Some rooms looked like they were in very strange loc...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orillia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2013

The Catalonia was very nice - food was great and staff were extremely friendly and helpful. The rooms as with many places, are tired but clean. The Beach is not the best for swimming and body surfing but it is outstanding for snorkeling for kids. It is a busy spot and often difficult to find chairs by the pool. This is a central location for area attractions. I would recommend Dolphinaris over the Puerto Adventuras Dolphin encounter but a nice perk to this resort is being able to stroll down to the little town within the gated community. There was a very safe feeling.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, Canada
1 review
4 of 5 stars Reviewed March 13, 2013

Stayed March 4-11 2013 with my husband and our friends with their 10 year old son. The staff work very hard to keep this a very clean & well maintained resort. Stayed in a suite, which was just beautiful, & our friends has a premium room which was also lovely. Note: beds were very comfortable! Did not see a standard room, so unable to comment on that. Always something to do if you wish to be active around the resort, entertainment crew are very good & will keep you busy if you choose, if not then you can just relax as you wish. We did some snorkling in the bay, beach is rocky, not too big but lots of fish to see & very pretty. Food: we had great meals at the Grill-Bamboleo, Tapas and Mikado, always something you can find at the buffets, some bland food but always lots of other options.
Overall we had a very relaxing, much needed break and were very happy with our first stay at this resort, we have travelled to Mexico many times and always stay at a 4 or 5 star.
Special thanks to: Love & the entertainment crew for keeping us laughing, Aryana for keeping us hydrated and Pablo for the great service in the Bamboleo :)

Room Tip: Suites are beautiful, spacious & very quiet - well worth the upgrade!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Catalonia Yucatan Beach

Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Hotel
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico
Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Fitness Center with Gym / Workout Room Restaurant Suites Swimming Pool
Hotel Style:
#10 Family Hotel in Puerto Aventuras
#11 Top resorts Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
#12 Business Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 
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