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Catalonia Yucatan Beach: Traveler Reviews

4.0 of 5
Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
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Catalonia Yucatan Beach
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995 reviews from our community

Traveler rating
    373
    426
    132
    41
    23
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Families
290
 
Couples
450
 
Solo
9
 
Business
2
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
“Average room, great holiday”
4 of 5 stars Reviewed March 15, 2013 via mobile

Really nice hotel in a great position. Staff excellent, food good considering the amount of people that were there. The holiday was let down by the quality of the rooms. When we checked in we were advised that we could upgrade to a premium room for an additional cost. This seemed strange, were they suggesting that their rooms were not good enough and we should upgrade to better our holiday experience?
The rooms could have done with a lick of paint and a re-tile which was a shame considering that it was a 4* hotel. Apart from that we had a great time...

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask sicopeland about Catalonia Yucatan Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review
March 18, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajax, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“great staff”
3 of 5 stars Reviewed March 15, 2013

Just returned from the cat, we were travelling with nolitours. Many people on this site have mentioned they were pushed to upgrade rooms. this was not even mentioned to us on check in. We were in the basic room and it was basic but very clean and I found the bed comfortable. As mentioned there was no fridge or coffee maker or alarm clock. We were prepared for this and brought our own clock. We had requested a room second floor or above we did not get this but felt it was a problem with Sears not forwarding the info to the hotel. Our location being on the ground floor was noisey as we had many people walkin by our door. there was an incident one evening when we had to call security as a women was being beat u by her husband outside our door, Security was very quick to repond. We had 2 small maintenance issues that were dealt with within an hour of reporting them.
The location in Puerto Venturas was very nice we took several walks to the marina to see the dolphins, manatee etc.felt very safe walking around the gated community.
The beach was dissapointing as it was very difficult to walk into the water very rocky.It would be
a good idea to build a few piers out into the water that would allow you to enter the water on the other side of the rocks,
The buffets were pretty ordinary and boring after the first coupls of days. the ala cartes were very good and enjoyed the craperie.The grounds were kept very well and we noticed people with both wheel chairs and walkers getting around no problem. We noticed the dynamic of the resort changed on the Friday alot of spring breakers and things got much nosier. We also noticed locals
on the weekend but other than the man beating his wife this was not a problem.
All and All a solid 3 star maybe low 4 resort. Probably would not go back but enjoyed the vacation.
The strong point was the staff all were so friendly and helpful

Room Tip: Avoid ground floor if possible especially on the corners they are pretty noisy.
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask lori d about Catalonia Yucatan Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review
March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
“Wonderful Vacation”
5 of 5 stars Reviewed March 15, 2013

My wife and I and our three teenaged children stayed here from March 4th to 11th 2013, through Nolly Tours...we were in rooms 8305 and 06. First and foremost, their staff is amazing. The rooms were beautiful and very clean....we had a private tub on our deck that was fantastic. The staff made the place so great! They told us about taking bicycles down to a marina to watch the dolphins play and train...and recommended several activities "off the beaten path". Lots of entertainment choices and the food was great too! Loved the beach....it's like 3 different beaches in one...we saw an octopus and a moray eel right in our bay. We will be going back most definitely and are also recommending the Catalonia Yucatan to all our family and friends! Special thanks to Jorge, Javd, Rebecca, Pablo, Alphonso Petra and so many of the other resort employees for making it such a wonderful, enjoyable, relaxing stay!

Room Tip: Loved our king-size privileged suite...the huge tub on the patio is wonderful
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask John T about Catalonia Yucatan Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review
March 18, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
“Great holiday”
4 of 5 stars Reviewed March 14, 2013

We had a brilliant time, Mar 1st 2013 for one week. The resort was perfect for young children. The beach is right in front of the pool so no long treks back and forth. The rooms are all around the pool so easy to pop back to the room if needed. The buffet restaurants were good, same as other good resorts we had been to. The al a cartes were very good, no booking so you just turned up, this was ok some nights but some nights they had a long wait so you had to put your name down.
Loved the beach and water it was great for snorkelling and beautiful. The pool was a bit too cold for me but the kids didnt mind it at all. Would go back again, but tend to go to new places each time we go away.

Room Tip: We got an excellent room over looking the pool. Some rooms looked like they were in very strange loc...
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Wishiwasthere33 about Catalonia Yucatan Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review
March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orillia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Very nice”
4 of 5 stars Reviewed March 14, 2013

The Catalonia was very nice - food was great and staff were extremely friendly and helpful. The rooms as with many places, are tired but clean. The Beach is not the best for swimming and body surfing but it is outstanding for snorkeling for kids. It is a busy spot and often difficult to find chairs by the pool. This is a central location for area attractions. I would recommend Dolphinaris over the Puerto Adventuras Dolphin encounter but a nice perk to this resort is being able to stroll down to the little town within the gated community. There was a very safe feeling.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jusmeg about Catalonia Yucatan Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review
March 17, 2013
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Catalonia Yucatan Beach

Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Hotel
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico
Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Fitness Center Restaurant Suites Swimming Pool
Hotel Style:
#8 Luxury Hotels in Puerto Aventuras
#11 Family Hotels in Puerto Aventuras
#13 Romantic Hotels in Puerto Aventuras
#13 Top resorts Hotels in Puerto Aventuras
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 
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