We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Catalonia Yucatan (the REAL story)” 5 of 5 stars
Review of Catalonia Yucatan Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Save
You added Catalonia Yucatan Beach to your Saves list
Catalonia Yucatan Beach
4.0 of 5 Resort (All-Inclusive)   |   Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico   |  
Hotel amenities
Ranked #14 of 16 Hotels in Puerto Aventuras
GreenLeadersPlatinum level
Belleville, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Catalonia Yucatan (the REAL story)”
5 of 5 stars Reviewed May 10, 2012

A group of family and friends (14) attended the end of April. Here is a true account from people that like to go and have fun and make the most of any situation. We have been to 10 other all inclusives so feel we have the experience to write a report.

Check In : Very fast (offered a drink upon arrival). Our group was the only bunch checking in so we got lucky there.

Rooms : We never upgrade our rooms (we never spend much time in them so why bother). The rooms are very basic but comfortable and kept very clean. The beds were comfy. We had a room on the 3rd floor looking down at a pool, close to everything.

Restaurants: The 2 buffets got a little repetitive by the end of the week but the food was good. The other restaurants were first come, first served and we went at 6 - 7 pm and had no trouble getting in to any one. We did the Mexican, Steak House, Japanese and Italian and all were great. The creperie on the upper level was a great place to relax after dinner.

Service: I do not know why people would complain about the service at this place. They were great. Bartenders cruising the beach would bring you drinks right to your chair. Never waited long for a drink at a bar all week. Very friendly and attentive servers (we all agreed that if anything, they were too quick, as soon as you finished your plate, it was gone!). Water was refilled often and service was always with a smile.

Beach: This is not the long beach for strolling along the ocean. It is a small beach with a fair bit of coral in the water. However, this makes for good snorkelling. The sand is nice and never had troubles finding a chair.

Pools: Lots of pools and 2 swim up bars. The pools were fairly busy at times but not bad. The swim up bars had fairly quick service but if you are sitting on a stool at a swim up bar, do they really HAVE to be lightning fast? The pools were always being cleaned and we never saw any problems there.

Shows: Just went to one but it seemed quite good.

Grounds: The grounds are kept immaculate. Very nice all around.

Security: This is within a gated community ( marina, golf course, condos, shops , restaurants) and feels very safe.

Water sports: Hobie Cat rides were free but you had to book them. Kayaking free. Snorkel gear free. Intro to scuba free.

Activities: Lots of games (archery, beach volley, pool volley, darts, tennis, golf simulator, games room, resort's "silly" games). A 5 minute walk put you at the dolphin and ray pens where you could swim with the dolphins.

Excursions: We only did the Tulum tour and took a taxi to Playa Del Carmen. Both were good but not great. Nice to just get out of the resort and look around. If you are going to Tulum, take a cab and pay the entry fee at the gate(we went by tour bus and by the time we picked up people at other resorts, we were 1 1/2 hours on the bus for a about a 25 min drive)

Other info: As people have said before, this is actually 2 resorts (the Catalonia and the Riviera Maya) but are really all one. The buildings are connected in some places. No real separation but that is ok because the whole place is not huge like some places. The only negative we found was the first couple of days we were there, the locals were there and took over the pool. We could not believe how disrespectful these people were ( they would go get plates of food, bring them out, leave them on the pool deck right next to the pool, food falling in the pool, half eaten stuff all over. Of course this attracted birds. We felt sorry for the staff having to clean up after these pigs. After the weekend, this changed drastically and not a problem the rest of the week.

Overall. we would go back to this resort but we do not return to places as we like to experience new places. Go, have fun, be respectful and everything will be great!

Room Tip: The Catalonia side is smaller in a U shape around the pool so all rooms look at the pool (really not...
See more room tips
  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, May 11, 2012
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,484 reviews from our community

Traveler rating
    557
    602
    210
    73
    42
See reviews for
416
696
14
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (276)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
edmonton
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 8, 2012

Being as this was our 1st trip to Mexico,we were not entirely sure of what to expect,we were Blown Away by the Beauty,Service,& Atmosphere of not only the hotel,but of the Country!Upon arrival we were greeted with a fruity cocktail & a young gentleman promptly showed us to our room that was immaculately clean & air conditioned.Towel animals greeted us on our beds & the bell boy scurried away before we could fetch a tip out of the wallet.Our room was simply decorated & had everything we could need,housekeeping went above & beyond; they scrubbed every square inch of our room on a daily basis.We enjoyed free internet access & cable tv (which we didnt use much as we were in MEXICO),they also had laundry service at an additional charge,& a room safe that was only an extra $3 a day.We never heard a peep out of anyone in the rooms around us,our sleep was uniteruppted,& I am a Very light sleeper.The hotel grounds were lush & well maintained; the work there never ends,all of the workers are friendly & helpful.The hotel features 5 bars & 7 restaurants with an unlimited variety of fresh & hot food.The Sushi place was excellent,authentic setting where they cook right in front of you & put on a show of flare cooking;for dessert the Fried Ice Cream is a Must!!The Spanish Tapas bar was delectable,perfect portions,wide variety,Amazing View,& as always,Excellent service.Everyone speaks english,& if they are not sure of exactly what you are saying,they will find someone with a stronger grasp of the language.We did not try the Mexican or Italian restaurants,but heard they were delish.The Steak place was an outdoor breezy place right on the beach,country music played in the background & wine glasses clinked as the nectar flowed freely.The 2 buffets only differ in one way,one is airconditioned,& the other is open to the ocean breeze.Theme nights were enjoyed at the buffet.A bloody Mary station was always set up at breakfast.The dessert selection was phenomonal;& as a gal who doesnt eat dessert as a rule,I came home with a slight Mexican Dessert Ponch ;). The Pure chill out bar on the end of the beach was our favorite,relaxing music,dark wood furniture,pure bliss.The 2 swim up bars always had a seat or two available where countless cocktails spinned their way into existence,Fruit & Purified Ice at it's best (I don't drink alcohol & there was nothing they couldnt make for me). We tipped at every meal & round of drinks; these people work harder than anyone I have ever encountered in my life,& I am in the serving business!!They do not expect tips but will graciously accept them.We never visited the sports bar,as neither of us are fans of those places even at home.We also did not visit the dance club,because again we do not frequent establishments like that at home.The entertainment staff kept everyone engaged but didnt push it if you wanted to lounge away the day.The beach was fabulous,countless loungers with ample amounts of grass shades to keep your skin in tact.The water was warm & clear with natural coral hosting an array of sea life to be enjoyed by way of snorkel,which they rent out for free.The kayaking was Awesome(1st time),the waves gave us a ride & a view that could not be beat(also a free rental),Reserve the Cattamaran early in the morning as it fills up fast.There are 4 shops to be enjoyed,they only take credit cards,no cash.If you need more Pesos,DonT get them from the Hotel ATMS,they charge $23 service charge; Instead,go into the Marina Village,5 min walk,& hit the Outdoor Atm on the corner of a cafe that only charges $6 service fee.In the evenings vendors set up along the main walkway of the hotel,they are pushy,but this is the way of selling in Mexico,be assertive & Haggle like you've never Haggled before,U will not insult them & will leave paying a Very reasonable price,just remember that they handcraft most of their goods & u don't want to low ball them too much.The nightly shows weren't all that great & we ended up leaving a few times,but they put their hearts into it.The bar outside of the theater features live music most nights.Taxi's are cheap.The Spa was Amazing,Get a Massage on the Beach!!The gym has everything you need but isn't big.It is a very safe gated community that we enjoyed immensly,the marina hosts many bars & cafes,shops & services; a skate park can be found for the kids,a picnic area,many people offering daily excursions......You can rent a bike for free and tour the community,we walked the perimetre of the place & it took 2 hours,find Shade,it's HOT HOT HOT!!!!!I could go on & on,but trust me,You will not be dissapointed if you Go!!!Check out my Pics,Enjoy =)

Room Tip: Leave your luggage with a bell boy & have one of them show you the available room options.Our ro...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, May 11, 2012
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Ontario
Level Contributor
323 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed May 7, 2012

We had an awesome time at Yucatan beach with group of 18 family. We had a newer room by the Japanese rest. very nice, food was real good, al a cartes were even better especialy the Italian rest.& great steaks, great staff, bars were great, pools great, sports bar lots of fun. Disco was quiet but we livened it up. Great snorkling beach with all the coral and reefs right there---tons of fish. The entertainment was hi quality at night, lots of games/sports on the pool deck and beach. Nice walk to the marina nearby-swim with dolphins right there. Late night burgers/fries and nachos cheese after the disco was awesome night cap. Check in a bit busy given the busload but we waited till later and got the upgrade to the new room no charge. Catalonia knows how to treat people.

Room Tip: newer rooms on the north side near japanese restaurant.
See more room tips
  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, May 11, 2012
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
edmonton
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 5, 2012

A timeline of my experience at this hotel:

Check-in: Had to wait a bit as there was only one person checking in a group of incoming travelers. They did offer us drinks while we were waiting which was a nice touch. Lobby provides a nice view of the ocean. Not too shabby. Prompt bellboy service to help with luggage up to the rooms. Overall good first impression.

Room: We stayed at the non-upgraded basic room on the Yucatan side. Very minimalistic, not too big of a deal if you don't plan on spending too much time in the room other than for sleep. Non upgraded TV was puny, every channel was blurry. Storage safe is not included, requires extra $$ for use. Washroom looked and felt old... Water stopped working for a few hours on one of our days. Throughout our stay the water temperature sporadically turns warm to hot to cool by itself during shower. Minor water leakage around the toilet. The upside is Wifi internet access is included for every room.

Restaurants/Food: Hotel has 2 buffet restaurants, both of which have relatively small variety compared to other 4 star resorts i've been to. It would appear both buffets serve basically the same food, you're just choosing one that is indoors with AC or one that has more seating but is semi-exposed to the outside providing a minor ocean view. Food quality at both buffets were disappointing, lacking in any selection of seafood. Ala carts had slightly better quality of food, and reservations are not necessary as its a first come first serve basis. However, they closed at seemingly random days so it was difficult for us to use all of our ala cart tickets. Guests should call reception ahead of time to get an idea of what would be open for the day, even though I feel that it should be the hotel's responsibility to put some type of schedule to let the guests know which restaurants would be open so appropriate plans can be made.

Beach: Pretty rocky in certain parts. Be sure to bring water shoes. Very fun for snorkeling. Hotel rents snorkeling gear for 1 hour per day, but it's better to bring your own to take advantage of being able to snorkel and see interesting fish right at the resort. Kayaking is also available free of charge. Hanging out at the beach and snorkeling were one of the more positive things about this resort.

Service: Hit and miss. Some servers were very attentive and friendly. Most however, required us to walk up and ask for more drinks or refills. Most of the workers seemed over-worked, tired and did not present a friendly attitude.

Overall Impression: Resort isn't terrible, but doesn't live up to the 4 starts that it advertises itself as. Improvements need to be made on the food in terms of quality and variety, staff motivation to provide friendly and prompt service, and updating and maintenance in the rooms.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, May 6, 2012
Dear Valued Guest,

Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience

Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us.

I hear all your comments, and certainly we will take seriously your feedback and see possibilities to improve and make sure your next visit will exceed your expectations.

Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portlethen, United Kingdom
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 3, 2012

On arrival at the hotel we were greeted by bellboys who were more than welcome to take our cases off of us. i checked in at reception and just after getting our all inclusive bands i was offered an upgrade of room..i had not even seen the room that i was getting. they were wanting me to pay over £450 to upgrade. i declined. glad I did (you will see the view from my room on my pictures) I originally booked catalonia hotel - but I was put into the Yucata hotel. they are on the same resort. both hotels eat / drink and play in the facilities.

1. the restaurants: there are a la carte - japanese (brilliant - went twice) / steak house - (brilliant - went twice)
/Italian / mexican - did not not like / spanish and also a crepes restaurant. there was also two Buffet restaurants but one closed after our first week due to the down turn of residents. all meals were ample choice , fresh and hot / cold what ever was needed. the restaurant staff were excellent and always ensuring that you were fed and watered. you were able to eat from 0700 until 1030.

2. the bars - There is a sports bar just at the bottom of the stairs at the reception (never used it) there was the Chill Bar on the beach - it was nice to sit there and get the breeze from the beach. there was the tequilla bar at the pool at the yucata hotel and there was the maragritta bar at the pool at the catelonia hotel. there was also the lobby bar (this was where the evening entertainment was held) all bars served local and international drinks. the cocktails were lovely and all the waiting staff were good.

3. the beach - it was lovely and clean and the staff cleaned and raked it every day and all during the day.

4. entertainment - the animation team made sure that you were invited to join in. there was shows every evening. only went to one and they did a good show. spoke to people that attended more and advised that they were good. the tequilla bar (at the pool) was open from 10am until approx midnight. there was some noise from it whilst i was in bed but nothing that i would ever think of compaining about - they were on holiday also. there was a disco that was held from 11pm - 2am. unfortunately we sometimes heard them leaving with the shouting and singing. but also knew that after about 10 minutes they would disperse.

5. pools - there was 4 pools - we always sat round the yucatan bottom pool - it seemed to be the quietest. there was never a problem with the sun beds - my other half was always up at 6.30 anyway so he was able to put the towels down. there was plenty sun beds all over the resort.

6. accommodton - our room was 4134 - brilliant view over the pool and out to the beach and sea. we had a twin room - two massive double beds / fitted wardrobe and dressing table / table and chairs and balcony with two chairs and tabke. bathroom with bath and over shower. the room was cleaned every day and towels changed ever day if wanted. the hairdryer in the bathroom was brilliant - actually better than the one i took with me. they also supplied shampoo and shower gel.

all in all - it is a lovely hotel - lovely staff and I cant see where people find reasons to complain. yes there was wedding held there - it is a beautiful place to hold it.

my only gripe was that there was no where to get a coffee / tea before the restaurants opened at 0700hrs.

i would have no hesitation to return to stay there and also would recommend it for holiday makers.

Room Tip: upgrading not always gives you the best view. all you get is tea/coffee facilities / mini fridge wi...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, May 11, 2012
Dear Valued Guest,

Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience

Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us.

I hear all your comments, and certainly we will take seriously your feedback and see possibilities to improve and make sure your next visit will exceed your expectations.

Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford West Gwillimbury, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 27, 2012

While on vacation, I choose to enjoy my time by disconnecting from every day reality and soaking in every minute from it. Upon arrival to the hotel, all that was expected of us was to point to our luggage and identify it; we were not to pick it up as this was all done for us, without, an open hand expecting a tip. We walked into the lobby and to the front desk to check in. It was smooth and quick. While we were arranging that, we were offered some wonderful cold fruity cocktails, how horrible eh? The nerve of people my gosh. We opted to upgrade, a personal decision that was made before we got there, did not even see the standard rooms, also we were not hassled to upgrade. We were then escorted to our rooms, once again no hand out expecting a tip, and they were perfect and beautiful. Not to big, not to small.

The Beach(es) Yes there are some rocks, but if you walk to the beach look to the left. You will see a partition of rock steps, stay to the left of those rock steps. That is where there are the least rocks are and the best snorkelling is! Children would even enjoy it and it’s safe for them. Start at those rock steps (and I mean within two feet of water), and scale the rocks around. There are schools of colorful beautiful fish, puffer fish, baby barracuda, and all types! Buy a water camera, wear water shoes, buy you own snorkel and mask and forget the flippers....they kick up to much debris and disturbs the clarity of the water. A lot of people bring bread to feed the fish.....while its neat to see, please keep in mind that this is a major problem as the fish are depending on it, instead of eating the algae, and their natural diet that keeps the water clean and preserves natures beauty. The resort offers 1 hour a day of free use of snorkel equipment....it’s a better investment to just bring your own. We loved it so much and it was beyond our expectations that we ended up giving in and buying it on the resort...$50 bucks :S So please save yourself the cash, because it is a awesome experience that is right on the resort and its like a free excursion, right at the tip of your figures. Snorkelling wasn't even something I would be interested in....my new favourite thing :) To the right of those steps is wavy and rocky....and can be dangerous....I watched a few people take the free kayaks in there and flip it.....surprised they didn’t slam their head into a rock. Use your common sense and judgment.

The food......we never went hungry, buffets had a huge selection. The breakfast omelette bar was a must every morning. If the type of omelette additions were not right at the bar, grab your plate and they will put whatever toppings in you find around the buffet. One warning though....the breakfast sausage is definitely not the same type of sausage we are used to in Canada....yuck. The ala carts where all pretty good. But I prefer the selection of choice in the buffets instead of a set menu.

Safety......Due to all the media hype about Canadians in Mexico, our friends and family thought we were crazy to go. This resort is in a gated community....I never felt unsafe....

Staff.....Our drinks never stayed empty, our used dishes were always cleared quickly. These people work very hard....all day and all night they work and work and work around the clock!!!!!

Tipping...We tipped, and a dollar goes a long way....so does respect.....so do manners.

Time shares....While researching which resorts to stay at, I heard a lots of talk about people being hassled.....I did hear of this or see it at all....it did not exist....Neither did people chase you around to pressure you about excursions....They have a excursion booth in the lobby, you go, you book...that’s it....so don’t wait around and think someone will walk up to you so you can book your excursion, it doesn’t work.

Currency: Credit card, Canadian , and Peso‘s….that’s it that all…. US dollars are good for tipping and vendors. You can not pay your hotel bill or excursions unless you use the above.

Enjoy your vacation, use it to the best of your advantage. You will have a blast. . If you seek out the negative, you will find it. Or enjoy your time!!!!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, April 30, 2012
Dear Valued Guest,

We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.

We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.


Yours sincerely,

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 24, 2012

4 out 14 nights we stayed there were wedding celebrations on the beach with very loud music until 11 pm. Our room was close to beach, so it was impossible to sleep in the room.
There was also bar by the pool right in front of our room. Open after midnight, so drunk people screaming\singing anytime would wake you up.
Many nights I could sleep about 3-4 hours total because of those screams.
Some nights there is also loud music in neighbour Dreams hotel.
Most people I spoke to about night noise during this stay were not happy about the noise either.
This was the worst (the noisiest) hotel I ever stayed among many in HI,Fl, Puerto Rico etc.

The only reason I chose this hotel is the lagoon for my little son to swim, but the lagoon has jellyfish that sting and grassy, so not swimmable anyways.

Otherwise quite nice hotel, but I would not recommend it, unless they close bar earlier and have wedding celebrations in restaurants (enclosed).
SO, if you like quiet restful night sleep or have kids, my advice: upgrade room, or bring earplugs, or better, find another hotel.

Room Tip: upgrade, we didnt upgrade
See more room tips
  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
catrivieramaya1, General Manager at Catalonia Yucatan Beach, responded to this review, April 27, 2012
Dear value guest,

We truly appreciate the time you spent at posting your review. Let me comment that we apologize for not being able to cover your expectations during your stay.However, we would like to clarify some points.

Concerning the weddings, it is worth mentioning that one of the services we offer is precisely that, wedding packages that include the ceremony on the beach and the wedding dinner in one of our a la carte restaurants or a private reception in our lounge bar. April month, is the most requested for weddings not only at Catalonia but everywhere as you could witness talking about Dreams hotel for instance.

We should point out that even when we take care of the wedding groups celebrating such important event, we always try to find a balance between them and the rest of our hotel guests.That is why, we offer wedding dinners for small groups in the a la carte restaurants and private receptions for bigger groups in the lounge bar. When this last takes place, we require the wedding groups to turn down the music at 10:30pm because we know that loud music might annoy the guests staying just in front of the lounge bar.

Please receive our most humble apologies if the noise caused by the wedding receptions did not let you sleep properly but as I said before, we just try to offer options to all our clients.

We hope you to decide to visit us again so we can pamper you and provide us with another opportunity not only to cover but to exceed your expectations.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
12.2 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.0 mi away
Catalonia Riviera Maya
Catalonia Riviera Maya
#12 of 16 in Puerto Aventuras
4.0 of 5 stars 5,086 reviews
23.0 mi away
Catalonia Playa Maroma
Catalonia Playa Maroma
#5 of 6 in Playa Maroma
4.0 of 5 stars 4,093 reviews
Show Prices
Show Prices
Show Prices
19.2 mi away
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
#123 of 201 in Playa del Carmen
3.5 of 5 stars 6,356 reviews
11.2 mi away
Hotel Riu Lupita
Hotel Riu Lupita
#105 of 201 in Playa del Carmen
4.0 of 5 stars 1,818 reviews
11.8 mi away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices

Been to Catalonia Yucatan Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Catalonia Yucatan Beach

Address: Av. Xcacel Lote 1 Plano 2 MZ, Puerto Aventuras 77783, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
#12 Family Hotel in Puerto Aventuras
#13 Romantic Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Catalonia Yucatan Beach 4*
Number of rooms: 200
Official Description (provided by the hotel):
The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Otel so you can book your Catalonia Yucatan Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Catalonia Yucatan Beach Hotel Puerto Aventuras
Catalonia Yucatan Beach Puerto Aventuras
Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico

Owners: What's your side of the story?

If you own or manage Catalonia Yucatan Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.