Just returned from an 8 day stay at the Barcelo Maya Palace. Overall my family had a great experience there. Two adults two boys (16 and 10 yrs).
Check-in was a bit slow and we arrived early so our room wasn't ready yet. Ended up having lunch then heading to our room. Room was very clean. We requested ground level at the Oaxaca building which is close to the pool and beach area. A fair amount of walking to get to any food areas but we were okay with that. Angelica Acosta and Lorena Acosta who were the waitresses at the pool were fabulous. Very friendly and attentive to the boys. The buffets were great for breakfast and dinner, had a wide variety of choices.
If you plan on getting massages, I recommend Celmy for the relaxation massage. Loved her! Rodrigo at the front desk was very helpful and Carlos the manager very attentive as well.
We would definitely recommend and will be returning.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico