We had a great time at the palace from Feb 1-10. There were some issues though...I read that the snorkeling was great. I usually go to cozumel, where it is amazing.I wanted to try someplace different, and read that this place was great for snorkeling. It was not so. There was no plant life on the ocean floor, like the sand had been recently brought in. I know that does not make sense, but I could not figure out why there would be no plants, rocks, etc, only sand. There was a little reef as you entered the ocean, but when you got a little depth, no more. The only fish I saw were under and around the pier, where people would feed them.I never saw a sea turtle, in fact, only one of our party of 5 saw one, we still tease him that it was not real. In cozumel, as soon as you enter the water, there is an abundance of various plants and sealife. I wanted to try someplace different, and read that this place was great for snorkeling. I satisfied myself with the amazing pools. The adult pool was my favorite, it was tucked away and very relaxing. Our bartender, ulissyes, was amazing! I probably am spelling his name wrong, sorry! The resort is breathtakingly beautiful, however, be prepared to walk! It took us about 5 or 6 minutes to walk to any meal, pool or beach. That is about a quarter mile, right? The beds are pretty hard, but what with all the top shelf hooch I drank, sleeping was no problem. We could not turn down the AC in our room, so we called, but got no help from guest services(no comprende), so we just had to turn it off occasionally. We called about getting the mini bar restocked(this was spotty), but the person answering did not speak English so I had a hard time making my wishes clear. The food is very good and varied.One disturbing event. A stranger walked into my sisters room at 4 in the morning. He was not an employee, but had a key card that worked. I still don't know how this happened.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico