Stayed March 2-9 with best friends, ages 16-21,48,50.
I hope my summary helps you, please contact me for specific or more questions.
Weather: no control over this, the first few nights were chilly due to a cold front. The pools are not heated, but we were still able to go in. The ocean was warmer and lots to see. There are fishes as soon as you go in the water. You can buy fish food at the hotel and feed the fish. Bring your snorkel gear or buy it at the hotel store and you will enjoy swimming with the fishes and turtles right by the beach.
Sports and activities: Two volleyball courts on the beach for the 5 barcelo. Always people playing. Go to the nautical centre by the Maya Beach hotel for 9am to reserve your water activity for the day. It is first come first serve. One person kayayks, two person kayaks, water bicycle, snorkel gear, catamaran. The animacian team has a schedule of the activities by the activity pool in front of the beach. Everything is well plannned and on time.You can do laps in the activity pool in the morning. Afterwards there is water volleyball, basketball or water polo. Just next to it, there is a wonderful water park for the little ones. Parents can lounge right in front while watching their kids. You can rent seadoos, segways too.
Grounds and rooms: The grounds are always clean. You will always see someone cleaning the floor, pool, showers, beach. The rooms are very clean, spacious and luxurious. Each bed has an added foam padding to add confort. The maids are always eager to comply with your requests. Just speak slowly in english and they will help you. Our friends changed rooms the next day as they wanted to get closer to the beach. They forgot their Iphone 5 charger in the room. The next morning they went to see the head maid and she had it in a plastic bag with a note in spanish that the customer forgot it in his room with the room number. We were so delighted that they are very honest and the lost and found does exist!!!
Buildings for rooms: There are two buildings. Michoacan non smoking and Oaxan smoking. Each building is separated in two with a luscious garden with water fountains and statues, bridges and birds. Enjoy your stroll. There are four sections in each building. The first section closest to the lobby, beach,restaurants is the premium class which you can upgrade for $400 more. Your view is on the pools and the beach. I. There are 3 floors each room has a balcony with two chairs, a table and a really neat stand that pulls out from the wall to hang wet bathing suits etc. Mini fridge holds Corona beer, Coke, Fanta,Sprite, Water. They replenish as soon as you use the drinks. They provide small bags of chips, nuts and two bags of coffee(includes coffee mate, sugar, splenda, napkin, stir sticks with coffee maker. Toiletries given as you use them, razor with cream, shoe polish,comb,cap,loofa glove,tooth paste and brush,dental floss, qtips,hand soap. There are two showers with lots of pressure and hot water. They have their own water filtration plant on site away from the guests. A rain head shower with dispenser of shampoo, conditioner and shower gel. The other is a large bad with hand held shower head with another dispenser. Blow dryer in bathroom.Lots of storage space in the two sliding closets, one with safe. And lots of drawer space with bathrobes, slippers, iron, board and weight scale. Room is very well decorated and clean with flat screen tv.
Food: There are two buffets. Hacienda more mexican and Mirador international. Both are open for breakfast, lunch and supper.The choices are extensive, Breakfast stations per buffet: Bread ,salad ,egg (2),pancake, waffle,donut , sweets , fruit ,fresh juice ,cold cuts ,cereal, hot cereal, yogurt kiddie section at their level easily accessible.etc. Lunch stations:fajitas chicken or beef, chili with tacos and cheese mmmmmmmm, steak, fish(filet,muscles,small petoncles, shrimps),salad, fruit, cheese,hamburgers,hotdogs,soups,salmon , bread, sweets,ice cream machine with toppings mmmmmm and kiddie section etc. Supper: Steak, hamburgers, fish,salad, soups, cheese, fruit, special dish of the night,bread,sweets,ice cream machine with toppings, kiddie section, etc. There is also a Coral grill just before the buffets that stay open longer with most of the same things, this is considered their snack bar. You are always greeted at the door and seated where you would like. You can also sit outdoors which gets full fast and may find smokers. The service is impeccable. Food is replenished constantly. Always someone clearing your plate, filling your glass of water(filtered water jug which they pour into a glass jug), say hello and thank you, Hola and Gracias with a smile. They work very hard at pleasing you and making you happy. If you can learn a little spanish they will be delighted. I always treat people they way I would want to be treated and almost always it reciprocates.
Specialty restaurants: All incredible service and food choices. French, Brazilian,Sea food,Japanese on site. You must reserve. You can try to go without reservtions and ask if there is place. We also tried the Italian at the colonial and it was excellent as well.
Wine: I am not a wine connaisseur but our best friend is. Yes the wine they serve is a spanish wine in a bottle, red or white. Of course it is not a high quality wine but it is drinkable. For a 5 star I would say this is quite disappointing. If you want better wines you must purchase them, the price and country varies. We bought Kendal Jackson at $70us. If you are at the Brazilian restaurant ask for the Mayan Coffee it is quite a show and delight to drink at your table.
There is a 24 hour snack and bar Carey by the lobby with fruit, nuts, popcorn machine and sometimes sandwiches and drinks. You can always ask for water and you will get the same water bottles that are in your room here or at the bars by the pool. The drinks are amazing and the waiters will be delighted to explain or make you try other drinks. They definitely do not hold back adn the quality is very good with international brands.
Theater shows at night.Each night there is a different show indoors in a very luxurious theatre with bar adn very comfortable chairs and tables. The shows are at 9:30pm. Unfortunately the Fantasia show which is geared more for children should be much earlier. There is always a chair to be found and you can leave whenever you like. The waiter comes to your table for drinks.
There are two shuttles that run at 15 minutes apart. One is closed long minivan and the other is a tractor pulled train with Mexican music playing. These shuttles bring you to all the other Barcelo. Or you can walk on the beach or the walk way.
Weddings: We saw 6 weddings very nice some on the beach.
Coupons: You get over $2000 of coupons per room to be used on the resort for wine, spa,etc.
We travel a lot around the world and of all the all inclusive resorts we have stayed at this is by far an excellent choice. When a hotel allows you to visit their kitchen their is much to be said there.
Relax, smile, participate or not participate, meet people from all over, enjoy........Life is for the living. God bless.
non smoking rooms Michoacan building
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.