My husband and I stayed here from March 2-March 8th 2013. This was our first trip to a Barcelo resort as well as the Riviera Maya. The resort as a whole was lovely. The grounds were beautifully kept, the staff were attentive, and the rooms were clean. I would definetly reccomend this resort.
Buffets were great. We particularly enjoyed breakfast. Everything was well stocked and fresh. Very good food compared to other carribean resorts we have stayed at
Even though the resort is huge and there are a lot of people, we never really waited long for anything. Bars were well staffed and there are many places to choose from. We enjoyed the tequila bar in the tropical lobby and the lobby bar in Colonial.
Lots of activities during the day! We played tennis, kayaked, and snorkled. As a runner, I loved all the paths that lead in an out of different resorts.
Beaches and pool were beautiful. Although we did have to get out early to reserve beach chairs, it wasn't anything you don't see at other places.
The specialty resturants were nice. We loved the hibachi and the steakhouse. The Italian resturant was our least favorite. We paid $15 extra per person one night and ate at the Brazilian resturant on the Palace side. It was our favorite, so worth the money!
We stayed 6 nights and were only given 3 vouchers for dinner at the specialty resturants. So we were expected to eat at the buffet for dinner half of the nights. This is why we choose to pay extra to eat at the Palace becuase the buffets get old!
Upon arrival we were asked if we would like to upgrade our room to one of the suites. There really are no ocean front rooms at Barcelo, just ocean view. We declined the upgrade even though it was discounted. They put up a pretty hard sell. It was kind of annoying after a long day of travel to arrive at the reception and given attitude and pressure to pay more. Although the upgrade included free Wi-Fi and upgraded booze, it wasn't worth it to us.
We enjoyed our time there very much and had a wonderful and relaxing vacation. We took a day trip to Tulum which was very cool. Bring lots of $1's, a few tips go a long way for better service!