Vacationed in Barceló Maya Tropical from Jan 29 to Feb 12 our 4th time visit there and as usual had an awesome time, we went with Sunwing. People where great, food good and the beach absolutely wonderful.
Flight – excellent crew flight was worry free, food hot and fit the bill.
Check in – Very fast, courteous and friendly
Room – clean, air conditioner was not working properly, called down to front desk in five minutes a maintenance man was up and in 15 minutes had the air conditioner running like a charm. Noticed we only had one robe, no probs called front desk they where up in 10 minutes with a robe. Bar fridge stocked every day and maid did a very good job of cleaning the room.
Tip: remove the pillow top from between the box spring and mattress and place it on top, much more comfortable.
Food – Buffets were good you could always find something to eat, breakfast the best. Servers work very hard but never had one that was not appreciative when we gave them a tip.
A la carte – sea food very good, steak house awesome (they can cook a steak), Japanese very good but also very warm dress lightly for sure, Don Quixote very good, Mexican yuk, Italian not so much.
Beach – one word beautiful
Grounds – immaculate
Bars – busy but not too bad except pool bar only had 2 or 3 servers could be a long wait sometimes,
Tip: the Havana bar opens at 5 and barey has anyone there, we’d get our drinks and sit in the lobby.
Check out – same as check in
Sunwing Rep – one word, useless
All in all we had a wonderful time and would go back in a heart beat, this indeed is an excellent resort and we would highly recommend it.