Another Great Family Vacation
For the third year in a row I travelled to the Barcelo Maya Tropical for some family time with my sisters. We always stay in the Club Premium section and really enjoy the beautiful spacious rooms, fabulous bathrooms and fully stocked refrigerator.
The beds are rock hard but look for the topper inbetween the mattresses and ask for softer pillows and you will have a fabulous sleep.
The resort is huge and connected to several other Barcelo resorts. There is never a shortage of bars, shops and things to do. The fantastic beach, stunning blue sea and wonderful pools are so inviting and hard to leave.
The service at Barcelo is exceptional. Every morning they clean the beach and we noticed they also removed any rocks that may have been pushed to the shore to make sure visitors have a nice white sandy beach. Bars, restaurants and all areas of the resort have great service.
The people are so friendly and helpful everywhere you go.
The food compared to other resorts is fantastic. Abundunt selection of fruit and numerous dishes to choose from. I must admit after eating buffet for a week anything would begin looking tired but that is not because of the selection but rather too much of a good thing.
Some areas that need improvement are the individual restaurants. We tried most of them this year and I cannot say I would run back to any of them. Food was ok but mostly uninteresting. The most disappointing was the Japanese! Also they charge $40 for a half bottle of Sake and no single servings are available. Mexican was ok, Brazilian at the Palace was ok. Meat was nicely cooked but tasteless and restaurant was exceptionally noisy due to large groups who were inconsiderate of others making tons of noise.
The front desk/reservation system is completely incapable of honoring advance room requests. We have tried for three years through our travel agent and it has never worked. I wish Barcelo management would figure out how ridiculous this is. Also the new coupons they give you when you check in are useless as they are only valid if you spend money their way and end up with no savings at all. so they should really not bother.
Besides those few mentions we love this resort. It is secure. safe and the food is great. We have never gotten sick on anything nor had any symptoms of stomach problems etc. They take great care in keeping the food fresh and it is safe to each all salads, fruits and vegetables etc.
Shopping at the Mexcian Plaza on the resort is awesome. Shops in the resorts could use some help as merchandise seems outdated and the quality of clothing is not a good as in recent years.
We cannot wait to go back again next year.