Returned from 2 week stay at Tropical from 8th to 22nd of Dec 2012.
Apocalypse didn't happen but the new Era began )
There were 3 of us my wife and me 33 yo and our 1 yo daughter. We had a late check-in about 11pm but staff was very fast, friendly and helpful so in a 20 min we were unpacking our baggage in our room in Veracruz bld and recieved a hot milk to prepare a childfood via roomservice and it was free of charge.
The room was nice and clean enough but I would say "usual" and a furniture as a tv need to be renewed. Minibar was refilled regulary and housekeeping was good. The only complaint is the one of the tv and one of minibar wardrobe doors were broken they were hanging on one hinge and I asked the staff to fix it, they say ok and nothing happened during all our staying but this was not a big problem as the doors were functioning anyway.
Everything else was great!
Great weather and Carribean sea!
Great location! In my opinion the Veracruz has the most convenient location as it's far enough from Palenque theatre and its bars, not so close to a lobby and restaurants as Yucatan is but this was not a big problem to walk a couple min longer. Beach was amazing and probably the Tropical has the best beach comparing to others.
Great staff! They're allways glad and ready to help you, very friendly and professional.
Good and varied food in restaurants, we most enjoyed Santa Fe Steakhouse (beef tenderloins were amazing) and Beach Grill, the main restaurant was also good enough but was vary crowdy most the time.
Great shows in Palenque Theatre! The animation team was also good enough.
Great and beautiful pools and landscape! Plenty of bars and a lot of tequila (Hosue the bartender is the best)!
Thank you Barcelo so much we had excellent time and would be happy to stay here again!