I agree with all the recent reviews. Excellent hotel.
The rooms were nice. Nothing overly fancy. The mini bar was always refilled. The air, water pressure and hot water were great. Slippers, robes. Fixed a toiler problem within half an hour. The room was clean and always towels. When we tipped, we had towel art. The only complaint - no storage for a family of four clothing. No dressers. Two of us lived out of our suitcases - that was a pain! All rooms are close to the lobby and the beach. No trams or long walks :)
Beach. Perfect size to keep an eye on your kids. There is a beach area down some that was not crowded and had a bar at. The ocean had two rock climbing walls floating for kids. The rocky area by the wedding gazebo had decent snorkeling with calm water. The natural salt water tidepool was great to introduce snorkeling. Many smaller fish. You can check out snorkeling gear for an hour - we brought our own. Sign up in the morning for a Hobie Sailboat ride. The staff take two people at a time for a 20 minute sail. Nice for us who can't sail. No charge. The kayaks are fun too.
The hotel to the left (facing the ocean) has a great location for snorkeling too. All beaches are public so go visit! It has a large calm cove for kayaks and awesome fish to see. If you swim out around the rocky area, the reef is right there. We could only do that a couple times b/c the ocean was rough other days. When you sign up for water sports at our hotel, you can bring the slip they give you and go to the other resort and check out their kayaks (the same company runs the water sports along the coast).
The pools are nice. Since the sun goes down at 5, it cools off much sooner than you may be ready to go back to your room to get ready for dinner. The large hot tub area is a great place to hang out and watch the ocean. The sun actually goes behind the hotel around 3:15 so you are in shade. We would walk to the saltwater pool for sun or go to the hotel's beach beside us for an hour more sunshine!
The hotel offers bicycle tours of the nice, cut, gated, community of Puerto Aventuras. They do not have kids bikes. My son was 11 and could just touch his feet to the ground. The tours are twice a day. You just show up at the activities board and meet the guide. It was a great tour - 1 1/2 hours long. Nothing strenuous at all. You will visit the marina, a golf course and just bike past the condos and see the town. You will stop in the marina area for a drink. No charge. Great freshly squeezed lemonade!
The marina is a 5 minute walk from the hotel. Turn right at the bottom of the entrance. Turn left at the stop sign and stay left. A few little shops. Less prices than the vendors that set up at the hotel. If you want to swim with the dolphins, purchase the tickets before going or from Liberty Travel. $80 gets the deluxe package. Dolphin Discovery. Best prices we have seen ever!!! Nice Yachts to see too! A big plus - very little pushy sales people!!!
We traveled with Apple's Square deal also. Be careful with Apple. They act like you only can talk to them or you will be taken advantage of. My husband asked them how much the deluxe dolphin package was and was told $120. A desk area away, Liberty Travel offered the same package for $70. He liked that offer and went to discuss it with me. As he left, the Apple rep began bickering back and forth with the Liberty rep about stealing a customer. When we returned to book it, the price went to $80 and she couldn't explain why - but kept looking at the Apple rep. That makes me NOT want to book with Apple for any excursions. Best advice - don't tell anyone you are with a particular company - say you are AN INDEPENDENT TRAVELER!!!
The food was very good. Excellent service. The Seaside Grill was the slowest of all. The food great for lunch but I didn't like giving up an hour of sunshine to wait for a sandwich. The Oceana had great coconut shrimp and strip steaks. Everyone always had a smile! Beach service was fast, often and friendly.
Kids club was fun. My kids begged to go there for certain events. They even ate with them. Which freed us for dinner for two. How nice. The beach Mexican night was good. However, I saw many kids walking around with bread, butter and churros on their plate. They made cookies, sandcastle contests, movies and food on the beach, little camp out with marshmellows, face painting, Wii, rockclimbing wall, bungie trampoline, etc. Fun!
We went on one excursion of our own. We hired a taxi for three hours for $70. We went to Tulum (25 minutes away). Entrance $5 an adult (didn't charge for our kids). We saw the sites, swam in the beautiful ocean there and returned to the taxi. We had made arrangements to visit the DREAMS TULUM. We thought that would be a place of a future visit. NO-never! We felt like semi-criminals. The security walked us around (he was very nice though). We were sweating, my kids complaining they were thirsty and hot from Tulum - did they offer us a bottle of water? NO. It was like they were afraid we would touch something or break something. WE WERE DREAMS GUESTS!!! Another couple from our hotel wanted to visit too. We warned them. They said that when their son asked for a cookie, the guard said no. They were not welcomed at all. We both agreed, we would not stay there. Dreams should allow visits. They wanted to charge us a day pass to visit $55. Add that to the $70 taxi - a family of four would be almost $200! Just be warned - no one smiled at us or welcomed us there. The resort was way too big for our taste anyway.
Entertainment was okay. Something to watch. Since we got up early to enjoy more sun, we crashed by 10 every night.
We did use our transfers for the apple bus ride on the way down. It was an hour and a half ride. Only three stops total. Not bad. Going home, they wanted to pick us up almost four hours before our flight. We booked a van and split with another family of four for $80. It was worth $40 for us to gain one and a half hours on the beach and then get a direct ride to the airport. Worked great!! If you travel apple and use USA3000 - no more movies or earphones for music. Airtran bought them.
- Also Known As:
- Dreams Puerto Aventuras Hotel
- Dreams Puerto Aventuras Hotel Puerto Aventuras
- Sunscape Puerto Aventuras
- Dreams Hotel Puerto Aventuras
- Dreams Resort Puerto Aventuras
- Sunscape Puerto Aventura
- Sunscape Puerto Aventuras Riviera
- Sunscape Puerto Adventuras
- Dreams Puerto Aventuras Resort & Spa All Inclusive Riviera Maya, Mexico
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