Wow is what I can say about the complaints on the hotel! Please do not believe them if you are looking for an all inclusive. We have gone twice and have had no problems with their service what so ever! We stayed the Caribe both times and the second time there was a problem with the refrigerator but they replaced it immediately when they could not fix it. It was in June so that may have been the problem of it not being all that cold.
Of course if you go during the winter months like we did 8 years ago the pool was cold but what do you expect when they don't heat it and why should they when it is warm. I personally go for the beach because you can go anywhere to sit by a pool.
The beds can be a bit hard but my husband and I loved them and actually looked to see who makes it....a Serta. We have bad backs so they felt so good!
Yes the food can be a bit boring but if you are going for food stay at a regular hotel and go out to eat every night. We did have one problem with the service at the buffet the second time we were there but that is not the hotels fault it was the person. He would not serve us any water and was rude. We went to the other side of the buffet the next day and had better service and when he saw us tip that person you should have seen his face!
The beach is awesome!
We were looking for another all inclusive in the same area but nothing was what we were looking for. I love to snorkel so you can do that and in front of the older section...where we stay.. is the best part of the beach!
The location is perfect. If you want to go to Akumal for the day it is only a 1/2 hour away and if you want to go to Playa that is also a 1/2 hour away.
So please do not listen to the bad reviews...nothing is ever perfect in life and if you are thinking it is you have a major head problem!
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- Also Known As:
- Barcelo Maya Caribe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Caribe Beach
- Barcelo Maya Caribe Riviera Maya/Puerto Aventuras, Mexico