We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 girls...amazing trip” 5 of 5 stars
Review of Barcelo Maya Caribe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Barcelo Maya Caribe to your Saves list
Barcelo Maya Caribe
4.0 of 5 Resort (All-Inclusive)   |   Ctra Federal Chetumal-Puerto Juarez, Km 266.3, Puerto Aventuras 77750, Mexico   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Up to 30% discount
Ranked #9 of 16 Hotels in Puerto Aventuras
Certificate of Excellence
edmonton
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“5 girls...amazing trip”
5 of 5 stars Reviewed April 11, 2012

were all under 25 and let me tell you...this trip was more than we could have asked for!!!

firstly, we arrived at barcelo beach (the lowest end of the barcelo chain, the palace is highest i believe...) and they said they were fully booked so we got an automatic upgrade to the caribe. we got to eat at caribe and beach and enjoy both areas pools (the higher in the chain you go, the more you get to enjoy in terms of going to the other resorts pools and food places!). We loved the food, it was almost identical every day for the buffet though, so use your a la cartes for dinner!!!

CAPTAIN MORGAN BAR was amazing...we loved the service there and the boat was cool

we met hector "the protector" who basically just helped pump up the extra curricular activities and he took us to coco bongo, which was a riot, I have been there twice and he made it lots of fun (although we were left by ourselves at the end of the night to find our ride home).

beach and water is unbeatable. i have been to viva wyndham maya, dreams puero adventuras and grand princess...this beach was my favorite by FAR!

no issues with rooms, except we were on ground floor near bushes in the first building and there was a lot of spiders and a turantula paid us a visit which scared the hell out of us, and the mayan religious belief is that they dont kill what doesnt harm them, so they didnt want to move it. just fyi it might be better to stay from ground floor for that reason.

drinks - prime.
staff - amazing
pools - mehhh kinda dirty
beach - amazing
the theatre and performances were great (again this was my 4th all inclusive to mayan riviera and this was my fav resort! I STAYED AT A 5 STAR , 4 STAR AND A 3 STAR but this resort rocked them all)

tip. you will have friends if you tip haha, our maids organized our bathroom stuff without touching any valuables, we used our safe for money and such tho. the bar tenders favor you if you tip extra well your frist night. we met tons of friends there, and still keep in touch.

Jaguar nightclub
....can be really busy and fun, or dead and very awkward haha by awkward i mean a few people sit, and there is noone dancing. but mostly a good busy bar, theres exotic dancers (the staff are tight on wristbands and checking ages, a group of highschool kids stole wristbands and were kicked out of the resort when they got ID`d!) so dont pull any funny stuff. the busy nights are like a rave almost, its super high energy, awesome music (make sure you request songs from the DJ upstairs!!!) and everyone comes to party there. we went almost every single night of our ten night stay.

we loved our room, didnt watch too much tv but they had a good variety of english chanels.
room service was good but we were close to concierge.
book a la cartes your first day if you can! BUSYYYYY (we went end of april last year)

balcony is nice. fridges stocked ..leave a note if you prefer one thing, i asked for extra diet coke.

there seems to be a younger crowd and more couples in comparison to families...probably not the best for young kids

there is great stores. a doctor and pharmacy. 24 hr bar is fun when the drunks get playing the piano haha there is hot snacks in the 24 hr bar also!

we loved our trip and i will be returning for sure...i have virtually nothing negative to say at all!!

DEFINITELY A 4 STAR!!!! minimum!

Room Tip: corner rooms are biggest, stay off ground floor if you dont like bugs
See more room tips
  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,267 reviews from our community

Traveler rating
    626
    408
    130
    58
    45
See reviews for
431
542
14
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Grand Blanc, Michigan, United States
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 3, 2012

This was the least expensive part of the property, but was still really great. You can use all of the pools on the property. It was beautiful, service was wonderful. The food was pretty good and the spirits were endless. It was so fun to see the iguana's all over the place. We went parasailing and just loved our trip. Apple Vacations was very helpfull and transporting to and from the airport was easy. I would definately go back! We went in August because it was when we could bother take time off, but it is VERY hot in August. Still loved it and had a wonderful time. Beautiful resort.

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 3, 2012

We just got back from a week at the Barcelo Maya Caribe and I only have great things to say! Our transfer arranged through the hotel, to go airport to hotel and hotel to airport, was very convenient and on time. The staff at the hotel were very friendly and helpful. The hotel was modern and extremely clean - I'm sure they cleaned the rooms multiple times every day. The buffets were plentiful and diverse with brunch being my favourite. We tried 3 a la cartes: Spanish (Don Quijote), Steak (Sante Fe) and Seafood (Marenostrum) - the Steakhouse was everyone's favourite. It was fun to dress up and go out to eat. The beach was clean and the water was beautiful and warm. The Caribe was a little quieter but if you're looking for more of a party atmosphere on the beach the neighbouring Maya Beach hotel had a younger party crowd. Always beach loungers available. Nightly entertainment in the theatre. Thanks for a wonderful time!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiawatha, ia
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 2, 2012

Best beach I've been at in the Riviera Maya- hands down. The Caribe and Maya have the best beach of the five resorts in the complex- you can go out over 100 yards and still be in waist deep water on white sand.

Clean spacious pools with shaded hammocks.
Clean rooms and grounds. Comfy beds- something I had not had before in an all inclusive.
Good buffet food. Average experience at the Mexican ala Carte.
Great evening shows.
Some mid to top quality liquors included. Drink mixes were average.

Visited the Tropical and Colonial next door- they seemed much busier and it was impossible to find a lounger at a pool. Never a problem at the Caribe Beach.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tavistock, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 27, 2012

I stayed at the Barcelo Maya in December of 2010 with my family and it was amazing! The beach was undoubtedly the nicest beach I have ever been to. The ocean water was actually warmer than the pool. It was nice and white sandy for about 30 feet out and surrounded by a reef, which was great for free snorkeling! The hotel also offered free catamaran boats- fun but dangerous if you have no idea what you're doing! Overall the hotel was clean and very nice; the staff was good; drinks were good; and the food was really great! The buffets by the pool and beach have lots to offer during the day. If you're vacationing here you will have nothing to complain about!! My next vacation will be back to this place!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 24, 2012

We just got back from the Barcelo maya caribe and had a wonderful relaxing time. Friendly staff, food nice, drinks good quality, very clean. Beach had tropical feel with palm trees, always sunbeds avaliable, loved the 14 days there !!!!

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Arkansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 24, 2012

Wow - I would venture that this hotel does not have much repeat business- Maids stole money from room - and rentered the room the following day despite the do not disturb sign onthe door. Service was poor - buffets marginal - The other resturants were very good if could get a reservation. The final night of our stay the security guards assaulted one of the younger members of our party in the lobby - they said that they had witnessed someone in a white shorts and blue shirt causing damage to the property. They basically rounded up about 10 boys that fit the description and theatened to jail them if they did not make payment - The young mans mother made payment to the tune of $600 to avoid seeing her son sent to a mexican jail. The next morning - which was our last morning at the resort we met with the Manager - a young man named Marco - we asked for proof that a member of our party had caused damage and he kept talking in circle and at one point threatened to charge us an addtional $795 for the yellow wristband the young man had on( despite being 17 ) and possibly have us jailed - when I called his bluff he dimissed my complaint and went in the back to review the surviellance tapes - he knew we wee very short on time and finally came back out to speak with us minutes before out shuttle left. At that point he explained that he actually had no proof but that the security guards had witnesses the damage despte waiting 15 minutes to try and address the situation with the young man. To make a long story short - the whole situation was pure extortion - the Manager was rude and I think the whole situation was fabricated.


Lodging - sheet felt like they had been coated in rubber - rooms were kept clean - which was nice given the fact that the maid helped herself to any money that was not secured in the safe


Beach and pools were nice and extremely clean

Do your self a favor and stay at a more reputable resort - there is no telling what may
happen with this group


If you do go there stay in a group at all times and do not leave your room after midnight

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
10.7 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.4 mi away
Barcelo Maya Beach
Barcelo Maya Beach
#5 of 16 in Puerto Aventuras
4.0 of 5 stars 5,387 reviews
0.2 mi away
Barcelo Maya Colonial
Barcelo Maya Colonial
#2 of 16 in Puerto Aventuras
4.5 of 5 stars 2,981 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
#4 of 16 in Puerto Aventuras
4.5 of 5 stars 3,264 reviews
0.2 mi away
Barcelo Maya Tropical
Barcelo Maya Tropical
#6 of 16 in Puerto Aventuras
4.0 of 5 stars 2,215 reviews
0.9 mi away
Dreams Puerto Aventuras Resort & Spa All Inclusive
Dreams Puerto Aventuras Resort &...
#8 of 16 in Puerto Aventuras
4.0 of 5 stars 2,901 reviews
Show Prices
Show Prices
Show Prices

Been to Barcelo Maya Caribe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo Maya Caribe

Address: Ctra Federal Chetumal-Puerto Juarez, Km 266.3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#9 Business Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Barcelo, TripOnline SA, Priceline, Agoda, Odigeo and Booking.com so you can book your Barcelo Maya Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Riviera Maya/Puerto Aventuras, Mexico

Owners: What's your side of the story?

If you own or manage Barcelo Maya Caribe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.