my wife and I stayed at the tropical complex on this vast site. Our room was well situated oposite the theatre so not far from the swimming pools and beach, but a fair walk from the main restaurant and even further from the lobby.(room 7341) The room was good, balcony overlooking well tended gardens with coconut palms, lots of colorfull birds and iguanas subathing. The food was of a high standard with a massive choice, the restaurants you had to book were good, our favourites the japanese and italian, but we didnt try them all! The drinks were ok, lots of cocktails, loads of ice, local spirits, mostly too sweet for us, mahitahs our favourite.
We could always get sunbeds, both round the pools and on the beach. the beach is fine white sand, there are rocks at various places in the sea so be carefull! it got quite windy while we were there and so the rough sea exposed even more rocks, also due to the wind a lot of the included water activities were not operational.
we never saw any unwelcome insects that you often find at tropical resorts, if you know what i mean! and we did not get bitten at all!
the staff were all helpfull and friendly, the vast majority of the guests were canadian so we shared almost the same language (joke).
the entertainment was ok, they all work very hard but we got a bit tired of the mexicon music.
all in all though we enjoyed it. very good theatre layout!
we booked with thompson/first choice, our hotel transfer on arrival was not that good, rep hard to find, battered old transit minibus, the way he drove weaving through the traffic i thought his other job must be a getaway driver, however we arrived in one piece. the transfer on the return journey was the direct opposite, luxury coach, excellent accompanying rep. who was most helpfull and informative. what a shame we didnt meet with him before as we were supposed to have a welcome meeting the day after our arrival, we went to it and no rep. ever came, another couple also waited in vain and confirmed we were all in the right place. the texts to and from thompsons went back and forth for a week but no rep. untill the start of the second week, not impressed!!!!!
our return flight had no in flight entertainment at all, broken down, the lights kept going out and the overhead call lights kept going on of there own accord, all these things we were told were on the same electrical system as the entertainment.
we found the cabin crew disinterested in the passengers chattering amongst themselves most of the time they were serving passengers, they gave out the questionares to fill in, when lights permited this, but to my knowledge they were never collected, so hotel great! not sure about the rest!!!!!
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico