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“Barcelo Maya Beach Caribe” 4 of 5 stars
Review of Barcelo Maya Beach

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Barcelo Maya Beach
4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico   |  
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Hotel amenities
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Ranked #8 of 15 Hotels in Puerto Aventuras
Montrose, Colorado
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Barcelo Maya Beach Caribe”
4 of 5 stars Reviewed September 4, 2013

Great value for adult(6) family vacation ages 19-59.Overall we enjoyed our stay at the Barcelo Maya Beach Caribe- June 16-23, 2013. Upside: beautiful grounds, intimate setting, pools (daily entertainment and music) comfortable beds and rooms; BEST section of the beach, white sand, clean and smooth; several excursion options fairly priced; buffet and restaurant service excellent - courteous, friendly and respectful. Downside: limited restaurant choices (Spanish, Mexican & Steakhouse) during remodel; housekeeping & repairs inconsistent; be mindful of paying for excursion at front desk-they will "modify" the exchange rate. Read mixed reviews but found an unofficial web site for hotel hosted by repeat travelers who love the Barcelo. Great tips and lots of information. unofficial-barcelo-maya.com

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,802 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (360)
Date | Rating
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  • French first
  • German first
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  • Japanese first
  • Polish first
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  • Spanish first
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English first
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013

First trip to the Mayan Riviera, and thought this might be a nice little hotel complex to check out. Turned out to be one of my best decisions for destination. Great hotel, tons of things to do, very clean, very friendly staff, excellent place. Going to take my family there again.

Room Tip: there is no such thing as a bad room at this place =)
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We spent 7 days with our 5 yr old grandson at the Barcelo Maya Colonial Beach Resort and had a wonderful experience overall. The check in process was a bit rough as it was somewhat time consuming and a little disorganized. The grounds were very well maintained, the shows each evening very entertaining and the beach beautiful. The buffet wasn't the best I've had in my travels to Mexico, but still very good. Our grandson loved the kid pool area (although they close it at 6pm every night, which is a bit early for vacationers). All of the staff were outstanding - very friendly and always eager to help.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompeii, Italy
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

It's the right place to spend a holiday, relax and do lots of activities like gym, swimming and snorkeling. The restaurants were very good, I enjoyed the Japanese one best. The shows were fantastic, the staff friendly and helpful. There are also many interesting places to visit at a reasonable distance. I wouldn't recommend Sian Kan, it's too far and the journey is very uncomfortable.

Room Tip: higher floors are cleaner
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granville Ferry
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 26, 2013

Always a crap shot when booking a holiday for the first time in a resort for mega bucks....and then to read the really mixed reviews, we thought maybe we had made a mistake. NOT AT ALL!
The Maya Beach Resort was wonderful.....a true paradise. So maybe the booze was not top shelf. After your first mosquito coast, it no longer mattered. Food was great, especially in the speciality restaurants; our favourite was the Japanese! Our room was more than adequate on the ground floor. The grounds were beautiful; a true garden. Birds everywhere. The white sand beach was super; a few rocks here and there but fish and turtles in the crystal clear warm water. The staff was friendly, courteous and respectful. Shows in the theatre were fun. Access by excursion to Xcaret, Tulum, Coba and Chichèn Itzà was easy and fairly priced. For two weeks in the sun, we got real value.

Room Tip: Ask for a ground floor room, ideally not next to the theatre (although it quiets down quickly after...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 9, 2013 via mobile

2 weeks in Barcelo Maya Beach Caribe hotel
Limited services as they closed 1 restaurant while we were there, from choice of 3, of the remaining 2. only Don Quiotte any good, Captaim Morgan which served traditional ' Mexican' in the evening was like dinning in Iceland food. For non-UK residents it means processed frozen rubbish re-heated .
Great location , expect to tip to get decent service. But small amounts fine.
VERY expensive in on site shops/GP clinic , £10.00 for small pack painkillers.
Only 1 bar in reception , unless u upgrade ( 300 per 2 week stay) to allow entry to other areas on resort site.
Would I recommend? If you don't care about food, and only there for sunshine , ok, otherwise , book tropical rather than Caribe, different standard .
Best bit? Beach , lovely. But beware of building works going on 2013x

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idaho Falls, Idaho
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2013

We just spent 7 days as a family at the Barcelo Maya Colonial Beach Resort and came away having a great experience overall. The check in process was a bit rough, and getting portacribs for grandkids almost took an act of Congress. Also we had to change rooms because our first one really smelled of mold. After that, the trip was terrific. Kids and grandkids LOVED the beach, the buffets were good, the specialty restaurants in the evenings were terrific and the friendliness of the housekeeping and restaurant staff was outstanding. This was our second trip to the Barcelo Maya, the first being 11 years ago, and we will be back.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Puerto Aventuras
#5 Romantic Hotel in Puerto Aventuras
#6 Top resorts Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#6 Luxury Hotel in Puerto Aventuras
#7 Spa Hotel in Puerto Aventuras
#7 On the Beach Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico

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