We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great resort hotel” 5 of 5 stars
Review of Barcelo Maya Beach

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Barcelo Maya Beach to your Saves list
Barcelo Maya Beach
4.0 of 5 Resort (All-Inclusive)   |   Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Up to 30% discount
Ranked #5 of 16 Hotels in Puerto Aventuras
Certificate of Excellence
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great resort hotel”
5 of 5 stars Reviewed September 3, 2013

First trip to the Mayan Riviera, and thought this might be a nice little hotel complex to check out. Turned out to be one of my best decisions for destination. Great hotel, tons of things to do, very clean, very friendly staff, excellent place. Going to take my family there again.

Room Tip: there is no such thing as a bad room at this place =)
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5,509 reviews from our community

Traveler rating
    2,717
    1,753
    580
    271
    188
See reviews for
1,713
2,027
40
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (450)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

We spent 7 days with our 5 yr old grandson at the Barcelo Maya Colonial Beach Resort and had a wonderful experience overall. The check in process was a bit rough as it was somewhat time consuming and a little disorganized. The grounds were very well maintained, the shows each evening very entertaining and the beach beautiful. The buffet wasn't the best I've had in my travels to Mexico, but still very good. Our grandson loved the kid pool area (although they close it at 6pm every night, which is a bit early for vacationers). All of the staff were outstanding - very friendly and always eager to help.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompeii, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

It's the right place to spend a holiday, relax and do lots of activities like gym, swimming and snorkeling. The restaurants were very good, I enjoyed the Japanese one best. The shows were fantastic, the staff friendly and helpful. There are also many interesting places to visit at a reasonable distance. I wouldn't recommend Sian Kan, it's too far and the journey is very uncomfortable.

Room Tip: higher floors are cleaner
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granville Ferry
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 26, 2013

Always a crap shot when booking a holiday for the first time in a resort for mega bucks....and then to read the really mixed reviews, we thought maybe we had made a mistake. NOT AT ALL!
The Maya Beach Resort was wonderful.....a true paradise. So maybe the booze was not top shelf. After your first mosquito coast, it no longer mattered. Food was great, especially in the speciality restaurants; our favourite was the Japanese! Our room was more than adequate on the ground floor. The grounds were beautiful; a true garden. Birds everywhere. The white sand beach was super; a few rocks here and there but fish and turtles in the crystal clear warm water. The staff was friendly, courteous and respectful. Shows in the theatre were fun. Access by excursion to Xcaret, Tulum, Coba and Chichèn Itzà was easy and fairly priced. For two weeks in the sun, we got real value.

Room Tip: Ask for a ground floor room, ideally not next to the theatre (although it quiets down quickly after...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 9, 2013

2 weeks in Barcelo Maya Beach Caribe hotel
Limited services as they closed 1 restaurant while we were there, from choice of 3, of the remaining 2. only Don Quiotte any good, Captaim Morgan which served traditional ' Mexican' in the evening was like dinning in Iceland food. For non-UK residents it means processed frozen rubbish re-heated .
Great location , expect to tip to get decent service. But small amounts fine.
VERY expensive in on site shops/GP clinic , £10.00 for small pack painkillers.
Only 1 bar in reception , unless u upgrade ( 300 per 2 week stay) to allow entry to other areas on resort site.
Would I recommend? If you don't care about food, and only there for sunshine , ok, otherwise , book tropical rather than Caribe, different standard .
Best bit? Beach , lovely. But beware of building works going on 2013x

  • Stayed July 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idaho Falls, Idaho
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 5, 2013

We just spent 7 days as a family at the Barcelo Maya Colonial Beach Resort and came away having a great experience overall. The check in process was a bit rough, and getting portacribs for grandkids almost took an act of Congress. Also we had to change rooms because our first one really smelled of mold. After that, the trip was terrific. Kids and grandkids LOVED the beach, the buffets were good, the specialty restaurants in the evenings were terrific and the friendliness of the housekeeping and restaurant staff was outstanding. This was our second trip to the Barcelo Maya, the first being 11 years ago, and we will be back.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 2, 2013 via mobile

We went there with my wife and friends we spend there only 12 days but we had great time!!
Best of that resort was Beach and Hotel staff!! That was the first hotel where my wife was happy bout room straight away(no harm:) food was very good specially in them al carte restaurant:) sea food restaurant was excellent:)

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Puerto Aventuras
10.5 mi away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
0.1 mi away
Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
#4 of 16 in Puerto Aventuras
4.5 of 5 stars 3,369 reviews
0.2 mi away
Barcelo Maya Colonial
Barcelo Maya Colonial
#2 of 16 in Puerto Aventuras
4.5 of 5 stars 3,046 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Barcelo Maya Caribe
Barcelo Maya Caribe
#11 of 16 in Puerto Aventuras
4.0 of 5 stars 1,309 reviews
0.3 mi away
Barcelo Maya Tropical
Barcelo Maya Tropical
#6 of 16 in Puerto Aventuras
4.0 of 5 stars 2,266 reviews
10.1 mi away
Grand Bahia Principe Tulum
Show Prices
Show Prices
Show Prices

Been to Barcelo Maya Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#5 Romantic Hotel in Puerto Aventuras
#5 Family Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#8 Business Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., HotelTravel.com, Booking.com, Barcelo, BookIt.com and Hotels.com so you can book your Barcelo Maya Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico

Owners: What's your side of the story?

If you own or manage Barcelo Maya Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.