My husband and I traveled with two other couples to this resort. Based on the price, resort credits (which are just useless discount coupons on overpriced items) and beach location we selected the Barcelo Beach.
Well....we ended up arriving very late due to an airline delay. I thought we were getting a room upgrade to a junior suite using our "resort credit" however the price of our free upgade would cost us 1700 additional dollars...NOT!! We ended up just taking what we had booked with no checkin upgrades ( which were being pushed! ) The first room we were given was a Horror!! Room 2122 smelled so bad of mold that my throat burned, the air conditioning did not work nor did the ceiling fan and the toilet was running...Noooo!! By now it is about 1:30 in the morning and I am told I need to sleep there tonight and get a new room in the morning...NOT!! As soon as I asked for a supervisor suddenly a room became available. Our new room was great (Thank God!!)
Everything after checkin and getting our new room was pretty great.
The property was beautiful, I always found yummy food on the buffet, we went to one A La Carte dinner at the steak house and pretty much blew off the other two, the beach was Amazing!!! They do however need new beach chairs a great deal of them are very hard to maneuver (broken). No food available on the beach or by the pool which was a bummer!
But overall knowing the ins and outs now, we would all visit this property again!!
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico