Review. I first half to say, while the reviews are great to read, don't believe them all! We could not find one complaint with the Barcelo. We stayed at the Caribe March 8-15, there were 7 of us; 6 adults and 1 child (13 years old). All of us had an incredible time, and look forward to a return visit. Upon arrival, we were greeted with refreshments and a vacation expert (Mike Ricon) who scheduled us to brief us on key information (do's and dont's), including departure details. We found him to be very friendly, knowledeable, and informative through our stay. The front desk stay were very personal, informative, friendly, and helpful. While they did encourage us to purchase a pool view upgrade with more options for restaurants, we kept to our package and were more than happy with that. We knew we would spend very little time in our room, and six or more restaurants in our own package was plenty to choose from.
The buffets were very good. There was something to choose from for everyone. Each night had a theme. The omelets were favorites in the morning and bacon was great. The fresh fruit was wonderful. The ala carte restaurants we ate at (steak and seafood) were very good. We had no trouble making a reservation, nor being seated on time (6 PM), served promptly, and food was great. The wait staff at the buffets (breakfast, lunch, and dinner-were exceptional. There were a a two to three wait staff (names?) were even more exceptional, who went over and above each time, and who often times greet us on the grounds or away from their serving table; just to say Hola; this was most appreciative. We wish we would have taken advantage of the third ticket given to us, but ran out of time for the ala carte restaurant.
The resort grounds and sleeping rooms are very well kept. The landscaping and grooming of plants and garden areas is exceptional for the plant lovers. Room service left fruit and desserts on two occasions. The mini-bar was kept stocked daily. Everything was always clean and the grounds meticulously well groomed. Walking in the morning was one of most peaceful things to do. All staff, no matter what level, were courteous, at all hours of the day, and were certain to greet you in a friendly manner. The bar service staff were friendly as well-in fact, one was made a friend for life!. The pools were kept clean and someone always was close by to pick up an empty drink glass to keep the pool area clutter free. The bathrooms in all areas of the resort - including the pools - are kept very clean and comfortable. While no one was taking drink orders out side at the pool-that was OK. Doesn't hurt to get some walking in with so much lazing around.
The beach and the walking paths and the incredible beauty of the natural habitat of the resort is absolutely beautiful. WE can't wait to return.
While this review is specifically for the Caribe - we briefly walked through all of the hotels at the resort, the Beach, Tropical, Colonial, and the Palace, and after viewing them all, we would return to the Caribe-most comfortable for our tastes. Not to say that the others are not all great as well. The grounds and of all are wonderful-just not enough time to enjoy or spend much time at them all for any length of time, other than a walk through.
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico