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“Why we'll come back for a 4th time to this budget resort” 4 of 5 stars
Review of Catalonia Riviera Maya

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Catalonia Riviera Maya
3.5 of 5 Resort (All-Inclusive)   |   Avenida Xcacel Lote 1 Plano 2 Mz. 18 | Solidaridad, Puerto Aventuras 77782, Mexico   |  
Hotel amenities
Ranked #11 of 15 Hotels in Puerto Aventuras
Corinth, TX
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
282 helpful votes 282 helpful votes
“Why we'll come back for a 4th time to this budget resort”
4 of 5 stars Reviewed May 31, 2011

This was our third time at the Cat. May 11-19, 2011. For reference, we’ve been to 10 other AIs ranging from budget to upscale and only one other resort ( Riu Palace Mexico) has warranted a return trip.

For those wondering why so many people keep returning to the Cat, here’s the short answer: It’s an extremely compact, well laid out ocean front resort with decent rooms, decent drinks, decent food, friendly service, several pools, 2 swim up bars, just enough of a small beach and calm lagoon for swimming or snorkeling, and a great bang for the buck. Folks that return know exactly what to expect.

If you’re trying to make a decision if the Cat is the right property to spend your time and money, you need to know what it is IS and what it is NOT. And from this, I draw a comparison from my experience at other AI’s in the Riviera Maya including the RIU Palace, El Dorado Royale, and the Grand Palladium.

BEACH:
What the Cat is NOT:
If you are seeking a resort with a sugary sand, expansive beach perfect for long walks, look elsewhere as the small, rocky, horseshoe shaped beach at the Cat will be a source of disappointment. You can take a short walk on the beach past the adjacent Dreams but even their small beach dead ends into impassible coral rocks. The beach in front of the Cat ends at the lagoon. If you rank a great beach as a top priority, there are other resorts along the Yucatan that will more than meet your expectations.

What the Cat beach does have:
There is certainly enough of a beach to swim or snorkel (water shoes a necessity, trust me). The bonus is a large, CALM lagoon (no water shoes needed) really lovely for swimming and snorkeling even if the rest of beach has a red flag warning. Tons of tropical fish swim around by the bridge between the lagoon and open sea area. If you’re perfectly content to just veg under a palapa enjoying the view of the achingly blue sea, or content to wade into the ocean long enough to cool off or hand feed fish, you’ll be more than satisfied. As for the 3 resorts around this very rocky coastline– the CAT, Dreams, and Aventura Spa Palace- I think the CAT probably has the best beach area of the three.

Shade and the towel game: There are a fair amount of palapas on the beach spread from the Yucatan Beach side down to the lagoon on the Riviera Maya side. I was up and on the beach at 6:15am every morning because I’m insane. (Actually, I love sitting with a coffee to watch the sun rise however I need to limit my sun exposure so getting up early enough to stake out an all day shady spot is essential for me.) I can say that on most days a palapa could still be found on the Yucatan side as late as 8:00-8:30 am – on Sunday at 10:00am there were still 4 unclaimed palapas behind us. Perhaps that is because this is off season? It did seem that the palapas by the lagoon are nabbed pretty quickly and early by families with young children.

THE GROUNDS AND POOLS:
What it is NOT:
This is definitely NOT a luxury resort with spectacular grounds and a breathtaking opulent, marble lobby with artwork at every turn. This property is not situated in or next to a jungle. No fountains, (well, one small one), no decorative pools or koi ponds, no covered walkways, no peacocks, no monkeys, no crocodiles, no flamingos, or other exotic wildlife. The Cat does not have waterslides, lazy rivers, or waterfalls in their pools. Nor, should I add, do they have a designated adults only pool so be prepared for children to be splashing around the swim up bars. Even with the side by side sister properties, this is by no means a mega property where a tram is needed to get around.

What the CAT does have:
The relatively small grounds comprised of lawn and coconut palms among walkways are kept meticulously manicured and clean. On several occasions the groundskeeper trimmed the palm trees and graciously cut open coconuts with a machete for guests. After hours, we watched maintenance workers scrub down every lounger by the pool.

The very positive side to having no jungle is the absence of mosquitoes! We brought bug spray but never had to use it unlike at two other more exotic resorts where we were eaten alive if not hosed down with deet anytime we left our room. Wildlife, such that it is, seems to be limited to iguanas and stray cats,

Most villas and buildings are about a 5 minute walk to anywhere. The longest walk was from our room (Bldg 6- Yucatan Beach side) to the Mikado restaurant on the Riviera Maya side. That may have taken all of 6 minutes. At the time we booked our vacation, my husband was on crutches and we did not know if mobility would be an issue five months down the line. Although we looked at different properties for this trip, the primary reason we chose the Cat again was because of its compact layout.

There are five pools between the two properties. One pool on each property is permanently set up for water volleyball. The poolside games, music, and activities are kept to the Riviera Maya side leaving the Yucatan pool area quieter. The walk between the two pool areas is about a minute and a half so it’s no hardship to participate in a water aerobics class and then retreat to a quieter area. It seemed The Margaritas swim up bar on the Rivera Maya side tends to be more raucous than the Tequila swim up bar on the Yucatan side.

ROOMS:
On our two previous visits to the Cat Riviera Maya we had standard rooms which were quite satisfactory although the amenities of the “privileged” rooms (in room mini-bar, coffee maker, free safe, upgraded bed and furnishings) definitely sparked our interest. Thanks to other TA reports, we learned that many upgraded rooms were in a newer building at the rear of the resort. We booked a standard room at the Riveria Maya through Cheap Caribbean and decided to wait and see the location of privileged rooms available upon check in. Prior to departing, both the travel agent and I emailed CAT’s customer service to tell them we were a third time return guest and respectfully asked for consideration to an ocean view room.

When we arrived (around 1:30pm) the front desk said they had a room for us on the Yucatan Beach side of the resort. We still asked to see what upgraded rooms with an ocean view were available. A privileged room, small but nice in villa 6 on the Riviera Maya side did not have enough of a view to warrant the additional cost. The clerk erroneously told us a 2nd floor oceanfront room was available (also on the Yucatan Beach side) but it was in the process of being renovated. When the bellhop finally took us to the basic room that had been selected for us, we were thrilled! Room 3124 had a great ocean view in building 6 – Yucatan Beach side -that was steps away from the pool, beach, and Chill Out Bar. The simple and large room had a king size bed that was firm but had a mattress topper, an abundance of pillows, small table, two chairs, TV. Balcony, with a north eastern exposure (heavenly shade in the afternoon) was large with 2 chairs. The front desk clerk said this was considered a basic upgrade for returning guests and I believe him! They even delivered a small plate of fruit with the week’s activity sheet listing our name and the names of other return guests, welcoming us “home”. Nice touch. Yes, you have to pay an extra $3.00 per day for the safe but so what. The room did not smell musty, the a/c worked well. Our bathroom had a large shower/tub combo with decent water pressure. We left maid service a small tip each day and we were treated to different towel animals on a daily basis.

FOOD AND SPECIALTY RESTAURANTS:
Guests are given vouchers to use at the specialty restaurants- how many are determined by length of stay and type of room. (We had 3 vouchers.) It’s fairly effortless to book- the reservationist is at the Chill Out bar for several hours each day and restaurants can be booked in advance. During this off season when occupancy is low, the specialty restaurants operate on a rotating schedule. If there is a particular restaurant you want to try, you might want to stop by the Chill Out bar upon arrival to book it due to limited availability.

On previous visits we had been to the Italian, Mexican (which we found mediocre) and the steakhouse. New to us were Mikado (the Japanese) and The Terrace for tapas.

MIKADO: I can see why this is a favorite. Groups of 8 are seated around a hibachi station in a comfortably air conditioned room where the chef puts on a Benihana type cooking show. Sushi for appetizers- Chef’s fried rice was second course. Then meat, chicken, or shrimp with vegetables for the main course. The food was better than I expected – the beef was actually tender! We were moved to another room for dessert and fried ice cream was one of the specialties.

The Terrace. Upstairs with either ocean view patio seating or indoor, air conditioned seating. The presentation – and portions- are more nouvelle cuisine and menu selections have a Spanish influence. The appetizers are paired taster selections – no more than a bite or two of each offering. The entrees are also different and small. Desserts are, again, little bites of paired selections. Honestly, there was nothing particularly memorable about the meal but we would probably go back because it was different. And, should you still be hungry, see if either Le Creperie or the buffet is still open!

Bamboleo Steakhouse: We like the atmosphere of this outside dining venue. Don’t expect a Ruth Chris’ steak here. Set your expectations low and you’ll be satisfied. The t-bone steak is very thin with a decent flavor, the New York was also thin but tasty. The Bamboleo needs and doesn’t provide real steak knives. My husband could not stand the free house red wine and chose to pay an extra $22.00 for a bottle of something more palatable (Rosemount, I think.)

El Mercado:
The air conditioned buffet on the Yucatan side was only opened on Wednesdays for dinner –Mexican theme night. I think this must be seasonal. In years past this restaurant used to be open for the same hours as La Brisa.

La Brisa:
The open air buffet on the Riveria Maya side is open for breakfast, lunch, and dinner. They have hung netting over the windows to keep birds out. Many tables have an ocean view. They cater to American, European, and Mexican tastes for every meal.

Breakfast: You name it, they have it. Fresh fruits, juices, cereals, pancakes, french toast, bacon, sausages, breads, cold cuts, cheeses, coffees, cappuccinos, pastries. There is an egg and omelet station. Enrique, a morning chef at that station, is particularly friendly and is happy to teach you some Spanish while your eggs are cooking.

Lunch: There is always a salad bar offering romaine lettuce, red leaf lettuce, spinach, sprouts, tomatoes, cucumbers, and other fresh veggies. There is an array of cold vegetable and seafood salads at this station along with cheeses and cold cuts with a panini grill. One station will grill meat, chicken or fish, another station is cooking Mexican specialties. There is always pizza, pasta, and burgers available. The hot buffet line offers a variety of meat, chicken, and fish selections as well as a variety of vegetable and grain side dishes. We like trying the local, Mexican dishes. There is a dessert station with a variety of cookies, flans, cakes, and ice cream. Frankly, my husband and I found all their baked goods (including morning pastries) to be very mediocre. We more than made up for this “disappointment” by visiting Le Creperie for milkshakes and dessert crepes every day it was opened.

Dinner: Pretty much the same set up as lunch. Entrees and side dishes were different for the dinner offering.

Bamboleo Snack Bar: Poolside burgers, hot dogs, fries, pizza, a hot entrée selection, chips, guacamole, small salad station. More than does the trick.

Le Creperie: An outdoor café setting open some evenings with milkshakes, sundaes, and dessert crepes. There were a few interesting entree crepes on the menu we had thought about trying instead of going to La Brisa for dinner but we never did.

Overall, the food at all the restaurants is decent and, unless you’re a vegan, even picky eaters should find something they will find edible. If you want a resort with absolutely exquisite food, elegant dining rooms, and artistic presentations, spend more money and go to an upscale all inclusive.

Alegria Spa: Also new since we were here last. Nice gym, no extra charge to use. There is an indoor wet area ( whirlpool, steam, sauna, cold plunge) the use of which may be included with privileged rooms. (Don’t know about that.) Otherwise, unless you are booking a massage, there is a $40.00 fee for day use of those facilities. IMHO, the facility is very nice but definitely NOT worth paying a surcharge.

The list price for massages are on the outrageously high side…guess they have to pay somehow for that new spa facility. However, if you wait for the masseuses to walk the grounds to drum up business, you can get 30% off the list price making a 50 minute Swedish massage about $65.00. Yeah, still high but in all fairness, both my husband and I had really excellent massages in a most pleasant venue. And, on the day of the massage, you have complete access to the wet spa area if you so choose. You’re indirectly paying for it so you might as well use it.

Entertainment:
The animation team is very good about inviting – not pressuring- guests to participate in activities ranging from exercise classes, volleyball games, or poolside antics. I did attend two evening shows – The Lion King and The Nightmare Show. I’m not expecting Las Vegas or even cruise ship level entertainers but I was impressed with the choreography and costumes. These young dancers try hard!!! Only wish the theatre was air conditioned. The ceiling fans just don’t quite cut it.

Puerto Aventuras: This entire gated community only exists for the tourist trade so illusion or not, it seems incredibly safe to walk around. The small center of town, not even a ten minute walk from the CAT is literally built around an outdoor dolphin encounter place surrounded by a few gift shops, restaurants, real estate offices, tour companies, and condos galore. It is also a marina from where many of the deep sea fishing and snorkeling excursions leave. I’ve taken early morning walks by myself into town and felt completely safe.

Pesos vrs.US Dollars: Prior to coming I read several reports saying the shops and the CAT would not take American dollars. We brought about $500 worth of pesos to be on the safe side and for our needs I don’t think it was necessary or worth the exchange fees. In Puerto Aventuras, nearly every shop took US dollars. At the CAT, tips in US dollars were gratefully accepted. Didn’t buy anything from the CAT gift shops but all prices were in dollars and pesos. Only thing you cannot do is pay for extra charges to your room (massage, wine, upgrades) with US dollars in cash. You can use a debit or credit card. Another TA reviewer erroneously reported the CAT assessed a 5% fee for using a credit card. The CAT does not tack on a credit card surcharge. The reviewer must have mistaken that for the standard foreign transaction fee that most banks charge for converting dollars to pesos. The rate charge will vary depending on what fees your bank charges. Should you discover you need pesos for something (maybe taxis or the collectivo), there is a currency exchange on the premises of the CAT and the exchange rate was fairly comparable to what we paid in the States.

To Tip or not to Tip:
Yeah, technically tips are included but this is our experience. Once we park ourselves near a bar for a day, we give the bartender a tip early on. (maybe 20 pesos). When we asked for top shelf liquor we got it. The gentleman sitting under the palapa next to us gave the bartender a $10.00 tip the first day he arrived. For the next week my neighbor and his lady were treated like royalty…fresh, specialty drinks continually brought to their palapa! (yes, the neighbor still tipped daily but smaller amounts.). With the exception of one particularly incompetent server, we did tip the waiters at the specialty restaurants, a very conscientious server at the buffet, the bellhops, the maids, and, of course, the masseuses. Was all the tipping necessary? Probably not but it felt right to us.

Last but not least…..

Weekend Passes: From my conversation with the front desk, the Cat’s off season begins in May and their occupancy rate is fairly low. Don’t know if other resorts do this but the CAT apparently offers some pretty sweet weekend family specials to local residents. On off season weekdays the resort was sparsely populated and quiet however by Friday and Saturday there was a huge influx of families with hoards of kids. Did I say kids? This sudden surge didn’t seem to affect the beach area however every pool, including swim up bar areas, was packed with babies and kids La Brisa, the buffet, was jam packed and resembled a 2 for 1 happy hour at the Golden Corral- (I recommend booking your specialty restaurants on Friday and Saturday night to avoid a crowded buffet.) And expect a long wait at Le Creperie on those nights. On those two days I almost wished I had booked an adults only resort. But, by Sunday afternoon, most of the weekend guests had returned home and the CAT returned to low occupancy once again.

If you have any questions, just send a message!

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Essex
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2011

Never been to Mexico before so not sure what to expect. Yes it's an hour or more on coach to get there but you get to see life and the country plus your away from the crowded Cancun area. It's in a gated community so totally safe to walk around and marvel at the size of some the sizes of houses / holiday homes people have. The marina is five minutes at most from hotel and you get to see the dolphins, sting rays, bull sharks and manatee's. Pay your money and swim with them. The hotel, firstly the staff, nothing but praise for them. They work long hours and are always polite and smiling, truely a credit to the hotel. Well tended beautiful gardens and always kept clean. Rooms, didn't want to pay for an upgrade which you only get a mini bar and outside bath/tub thing extra (only saw one person use it) you only sleep in the thing. Our room was always clean, beds made (clever towel art) new towels and sheets if needed. Yes the room did have a bit of paint missing on the door and perhaps looked a bit dated but it served it's purpose. All rooms should be fitted with a mini bar, this is a hot place. Beach, small but very private. Lagoon is great if you have small children. Feeding the fish was amazing, snorkelling brilliant. Are beach shoes needed well there a small gap to the left of the beach to get in otherwise the first ten foot is rocky so yes they help. Pools all nice with bars. Food, plenty of it and a good variety. When we stayed the hotel was only half full so it was very pleasent. Always got an umbrella at the beach ( it was only ever half full) pool area tended to be the more popular. One thing this hotel needs is more umbrellas around the pool area, the heat and suns strength cannot be under estimated. Don't take taxi's use the local buses much much cheaper. Overall then it's not the most modern hotel in the area but its clean, decent food and great staff. Dependent on what you have paid for the holiday to me its very good value for money. Would I go back again or recommend it, simple answer is yes.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cheltenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 30, 2011

Basically if you are a normal person you will love it here!

Just returned from a 2 week stay at the Catalonia and had a fab time. Travelled with my 2 friends, aged between 25-30 and found the hotel to have a wide range of age groups.

Upon arrival we were offered a upgrade but decided to check out the standard room first, this was more than we were expecting. As there was 3 of us they gave us a family room which was massive, had 2 big double beds but we expected to share one anyway. Large balcony and loads of wardrobe space to fit our overstuffed suitcases.
Only downfall was that there was no safe and no fridge, but knew this as we read it previously on here. Safe cost 390 pesso's for the fornight, and bought some bubbakegs from the souvenier shop to keep our drinks cool. Problem solved........

All in all the hotel is fantastic, the staff worked super hard to meet all our needs. They made a real effort to get to know us all personally. A special thanks to Manuel at the Tequila bar for being our personal waiter by the pool and bringing us cold drinks all day long. Always loads going on if you like activities, but if you dont, go to the Yukutan pool and sunbathe in peace. Beach really nice, yes its rocky but you know this before you leave so no surprise. Lagoon area has no rocks and perfect for a midnight dip ; )

Restaurants are all good, plents of choice in the buffet. I would not say the food here is excellent but for the price you pay for the holiday its more than good enough. There are enough A'la Carte restaurants that you dont get bored of the buffet. Marina is also a 5 minute walk away with a wide choice of local bars that sell food that are so cheap its practically free and delicious. Service in all restaurants was all great.

Went to the tequila bar most nights and the 'nightclub' a few times. Very quiet but its what you make it! Playa Delcarmen is a great night out and COCO BONGO is the best club/show ever!

It was also my birthday whilst I was there and was delivered champagne and a lovely birthday cake to celebrate. Lovely surprise.

Had a great holiday and would reccomend to all our friends. Its a good all rounder, you can either chill or party.
Would deffo go back.

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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swansea, UK
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 30, 2011

I have to admit first impressions of this hotel were not great - after what seemed like days travelling to get hear, tired and grumpy we were met with a small queue for check in. We were given a colourful drink and a moist flannel which was a lovely touch. the lift wasnt working and our room was on the third floor. bad times!

the bell boy brought our bags upstairs though so that was good. we chose not to upgrade our room as we simply couldnt afford. i know that those rooms are of a much higher standard but we made do with ours. it was basic - there were issues with the shower and taps and a couple of lightbulbs were not working but after a couple of calls to maintenance someone came and fixed it. But let me just say....you dont go to mexico to spend all your time in your room.

the hotel was a brilliant size - sharing facillities with next door was good too. The beach was fab as were the pools. we tended to use the one on the Yuctan side as it was much quieter. we didnt use the kayaks but borrowed some snorkalling equipment. there is a little spot on the left hand side of the beach that you can walk in without sea shoes - the rest is pretty difficult to do due to the coral.

the resturants were fab!! the main buffet one was lovely and the staff really made it special bringing over various concotions of cocktails and being bery helpful. Would reccommend the Japanese and mexican resturants....get those booked in straight away as availibility is limited. i would personally give the grill a miss as it was nothing special. the crepe place was AMAZING!! milkshakes and lush crepes after a day in the sun or after your evening meal....delish!!

You have to take a stroll down the road to the free eco park with dophin shows, sea lions and various other sea related stuff...was really fab! there are a few shops and resturants there too if you fancy a change.

we took a taxi to Ackumal - and swam with turtles for free as they come right into shore here. we hired snorkalling equipment from a place on the beach. would def reccommend!!

we went out on a boat trip with the Catamayo catamaran. was a brilliant experience. they were very friendly and we really enjoyed the day at sea - stopping in various places to swim and snorkal!!

this hotel is crazy clean - while sunbathing i noticed cleaners actually getting into the pool to clean the tiles...and this happens several times a day. really really enjoyed our stay and altho i disagree with returning to the same place over and over as there is soo much of the world i want to see i think i would return here!!!

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Parker, CO
1 review
4 of 5 stars Reviewed May 29, 2011

The Catalonia Riveria Maya was in a great location and we had an amazing time. Some of the best snorkeling of the whole trip was right outside the hotel in the cove. We stayed in the Priviledge Suites and they were an incredible value for what we paid, a BEAUTIFUL suite! The spa pool was like heaven and the massage was very nice. As far as restaurants go, the ala carte rest. were just ok but the Las Brisas Buffet was great and with wonderful service. Maybe it was the time of year we went, but the beach was wonderfully quiet and we had no trouble finding a spot there or at the pool.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Eccleston, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 28, 2011

Stayed here at the catalonia from 5th to 19th of May.This hotel has good points and also bad points.We were allocated a room in block 3.On first impression the room seemed fine but when we looked closer it could of done with a good coat of paint also it had an ajoining door, which we did not ask for first night we were so tired after the flight that we slept right through any noise.After 2 nights of trying to sleep with someone in the next room coughing all night plus the noise from a wedding disco on the beach booming music till 2.30am in the morning we complained to reception who told us that the music will stop at 3am and to come back to reception after breakfast about a room move.Staff on reception were very helpful especially Gabriello who gave us a lovely room in block 5 Beach was man made a little coarse and it is rocky so beach shoes are a must,lots of sea life in the water,the lagoon part of the beach was my favourite, is lovely and calm and also shallow and you dont need beach shoes to get in it, but beware you will get moved off this part of the beach in the afternoon when there is a wedding on which is rather annoying, and also guests lose the use of the chill out bar to the wedding receptions there, which is wrong, there are free kyaks to use and you can have a sail on a catamaran.Restaurants- Buffet restaurant -breakfasts plenty of choice,lunch can be ate here which had more choice food always just warm nothing was ever hot,chips always freezing cold but had nore choice than the grill restaurant for snacks such as hotdogs hamburgers chips ect.The mercado restaurant which was air conditioned only opened for the Mexican night which was every Wednesday, which was a shame because it should of opened more often.Alacartes - we were given six slips to book these restaurants, you have to book between 8.30 and 4.00 pm with the staff at the chill out bar,had no problem getting in any accept for on mexican night then they are all closed.Mexican very good,Japanese very good,Grill ok T bone steaks should of been called Tiny steaks they were that small. Creperie fab crepes were good so was thier cappucinos and you didnt need to book this .Italian didnt go to and Spanish Tapas didnt think that was enough for a meal?so we did not fancy.All the staff at the hotel were so polite and helpful the restaurant staff were very attentive and the service was excellent.The hotel is kept exceptionally clean everywhere is absolutely spotless. Our room always clean,little animals made with thye towels were hilarious.Pools- Catalonia pool lead up to the swim up bar,what can I say!! people in the pool smoking,sitting on the stools in the water-all day drinking,eating food in the pool! bits of food floating around,plates with food remenants on in the water!! absolutely disgusting. No I'm not a snob but come on taking food out of the restaurants,!! there must be some rules somewhere. Entertainment at the pool was just that entertaining,did join in with the aerobics but always got roped in to do dancing or something else after it it went on too long and couldnt get away.At weekends the hotel was invaded by Mexican guests who apparently were allocated free weekends,probably subsidised by us paying guests.Lots of Mexican families all around us at the beach trying to get their beds under our umbrella shades.Other than that we had no problems with them thou others did,they were polite and friendly to us it is their country after all.Shows- seen one which was the mexican dancers very good,went to the margarita most nights,I drink vermouth Rosso with lemonade and shame I had to tip the staff to get a decent drink of it,dont know wether its imported or what but the staff seemed to think it was some kind of a spirit,also had to tip to drink out of a proper glass at night understand if I was a the pool ! chill out bar- dissapointed it had no chill out music on.Loved the way you could go for a walk of a night and it was safe,loved to walk around the marina and watch the dolphins and manatees.Disco-full of kids and very loud. Went out on our own to Talum and Playa del carmen caught the collectivo that was an experience but fun and cheap way to get around.Apart from my gripes we had a wonderful time, This was not a chill out holiday so dont come here if your after peace and quiet because you wont get any,theres always too much going on.hope they read this review and rectify the problems,Ill keep checking tripadvisor to see if there is any change and hope to return next year.

Stayed May 2011, traveled as a couple
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Conwy
1 review
4 of 5 stars Reviewed May 27, 2011

Just got back from 2 brillant weeks with my 21 year old twin daughters at the Catalonia....and will be returning there within the next year. When arrived to check in was asked if wished to up grade... went along dark corridor and was shown our standard room with huge disappointment....to say basic ..lacking wardrobe space...a balcony one would not which to sit on as view unappealing is an under statement. Up graded at the cost of over 1000 us dollars....to suite with tub and large patio...lounge...bathroom with masses of wardrobe space and lovely big bedroom... was lovely and worth very much the extra spent . They have an up grade office in the grounds open all day and showing up grades on the bar tvs....its big business for them...so you need to bear this in mind. The hotel is so clean...staff are lovely very polite and helpful...choice of food and quality is good. Lots to do...day or in the evening. It is an attractive hotel in a good location .

Room Tip: Realise u have to up grade
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  • Stayed May 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Catalonia Riviera Maya

Address: Avenida Xcacel Lote 1 Plano 2 Mz. 18 | Solidaridad, Puerto Aventuras 77782, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Catalonia Riviera Maya 3.5*
Number of rooms: 423
Official Description (provided by the hotel):
Catalonia Riviera Maya is situated in the peaceful ambience of Puerto Aventuras, located directly on the beach of the beautiful Mexican Caribbean and in the heart of the Mayan Riviera. The white sandy beaches, crystal clear water, a great marina with restaurants and bars at a walking distance as well as a 9 hole golf course makes Puerto Aventuras a place that stands out, a place for those looking for the authentic Caribbean. ... more   less 
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Also Known As:
Catalonia Riviera Maya Puerto Aventuras, Mexico
Catalonia Hotel Mexico
Catalonia Rivera Maya
Riviera Maya Catalonia
Hotel Catalonia Riviera Maya
Catalonia Riveria Maya
Catalonia Riviera Maya Resort
Catalonia Riviera Maya All Inclusive
Catalonia Mexico

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