We just returned from El Dorado Seaside and stayed Feb. 17-24 via Signature Vacations. We travel to 1-2 all inclusives in several locations per year and this was by far our favorite. We were targeting a more intimate, adults only resort and this met our every expectation. I will try to break down some of the features below.
Grounds: The surroundings are beautiful. Lush vegetation, flowers, and birds are everywhere for spectacular views. The resort is designed and laid out in such a way that no part of it ever feels crowded. I can't believe how secluded everything felt - it was perfect for a romantic getaway.
We were surprisingly upgraded to a swim up suite and LOVED it. We had initially requested beach front, but having seen how close the beach is to the back of the property, we didn't complain. The room was gorgeous and had all of the desired amenities. We did smell a faint sulphur smell by our door but it didn't creep into our room and there was a brochure explaining it's origin. I would HIGHLY recommend a swim up suite if you like to spend ANY time at the pool. The best room in our block was 3502 which had the largest patio in the pool to put your lounger right in and the most sun exposure. The only downside to the ground floor is that you can hear the neighbors above you - whether it's walking across the floor or having a jacuzzi, or taking a shower - you heard it loud and clear. If a bit of noise bothers you, consider asking for a room on the 3rd floor. To me, the swim up suite was worth the odd interruption.
Beach: Having been to several other hotels in the Mayan as well as trips to Cuba and Dominican, the beach was probably not as great as other resorts. However, the sand is nice enough to walk on and the ocean is easy to access for a quick dip. My hubby did some snorkelling right there and saw an Eagle Ray and lots of other fish. You could feed the fish right from the first few feet in. We never did rush to get a beach bed in the morning but managed to snag one on 4 of the 7 days just by walking by at the right time. We usually spent our mornings at the swim up suite and the afternoons on the beach.
You can walk to the next resort (Grand Palladium I believe) by walking to the right (if you're facing the ocean). It was about an hour walk there and back and helped us work off the wonderful food.
The food at this hotel was amazing. Our favorites were the Asian Klay Talay and the Italian. We also had FABULOUS beef tenderloin at the Garden Grill (La Vida). We usually ate breakfast and lunch in the sandwicherie (outdoor restaurant). If you like just plain bacon and eggs, you can order direct from the cook rather than ordering off the menu. The staff members were always willing to make modifications if you wanted something different. The wait staff are attentive and always efficient. Some of the best service we've ever had at an all inclusive.
We didn't partake in the room service but I hear it was good and quick. I did, however, order a bottle of champagne for our room for when we arrived. This was a nice treat and a surprise for my husband on our anniversary trip.
Tipping: As many other reviewers noted, this was the first time we didn't feel that our tipping made a difference in service....which is great. It takes the pressure off and you feel good about tipping the staff for a job well done.
Entertainment: We usually missed the evening entertainment as it started at 9:45 and we were usually back in our room resting by then (the sun tuckers you out)! We did see a great Mariachi band and a fire show and heard the live band was also excellent. We did wish there was more live music in different venues but wasn't a big deal.
Concierge: Our concierge was helpful when we didn't have a lock in our safe initially and to get the few items we needed (extra pillow, etc.). He did ask us to come see him for an "information session" but we never did go - knowing it was a timeshare pitch. It's not even that we wouldn't consider time share at some point in our lives but knowing it was a waste of time, we much preferred hanging out in the beautiful surroundings.
We didn't use the spa or the fitness centre so I can't comment on those. We did hear the massage treatments were good and cheaper than at home. There are several staff members dedicated to selling spa services but they are quite polite and if you say "no gracias", they don't bother you further.
We came to El Dorado Seaside for a quiet, romantic getaway and specifically targeted an adults only, smaller resort. This met our every wish. I would definitely recommend this hotel to anyone and will likely try this or another Karisma hotel in the near future.
I hope I haven't forgotten anything - if you have any questions outside of what I've covered, feel free to send me a message.
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Seaside Suites, By Karisma Riviera Maya/Puerto Aventuras, Mexico