After much research, my husband and I decided to stay at El Dorado Seaside Suites from May 4 – May 13, 2014. I am an extensive researcher, and felt confident in vacationing here due to the positive reviews from my travel agent and Trip Advisor. First and foremost, if you are seriously considering EDSS, please join the El Dorado Seaside Suites facebook fan page! This is not a page by the resort, but a page for those who have traveled to EDSS in the past, present and future. There are SO many things that I learned, and friends I “met” before even arriving! Through the site, I made an informed decision to book a beachfront room (ground level, closest to the beach) and that I wanted to be in building 34 – specifically, I wanted to be in room 3402. After emailing the resort ahead of time, and talking to their fabulous concierge, we were pleasantly surprised to receive room 3402!
My travel agent split the cost of a private transfer through Lomas (a Lincoln Navigator) and I could not believe that we had never done that before! We have been to this area of Mexico several times in the past and it normally takes an hour and a half by shuttle, as they stop at several resorts to let people off. Our way there, we got Mr. Speedy Gonzales and made it in 50 minutes. It was fantastic! The way back, it took us about one hour and 10 minutes. It was pouring when we arrived in Cancun, but the sun was shining for us at EDSS.
Check in was a breeze. We are still quite surprised at how painless it was! We were greeted with a margarita and nice comfy chairs. We were given our room keys, towel card and safe key while sipping a cold drink! (Yes… downside – towel cards and safe keys. Don’t loose them, or you will be charged!) We were taken by golf cart to our perfect beachfront room. We were on the quiet end of the resort, and I’m pretty sure our room was the closest to the beach. Of course, there is a wall of bushes that separate our room from the beach, but there is a section of the wall you can actually just hop over, or just walk about 30 feet to the actual entrance to the beach.
The room was spacious – jetted tub, the MOST comfortable bed I have ever slept on, mini bar with Sol, Coors Light, etc., soft drinks and a few snacks (which I honestly couldn’t eat – Sun Chips made with plantains…). There is coffee too, although I didn’t try it in the room. There is an iron/board, umbrella, robes, slippers, hair dryer, etc. The one thing that my husband and I did not like about the room was that the separate toilet room and the shower had motion sensor lights. So, I tried not to go to the bathroom in the middle of the night so I wouldn’t be blinded at 2 in the morning! We considered unscrewing the light bulb, but….
After previously staying at a resort that required reservations at every meal, we were so happy that no reservations were required (with the exception of the Gourmet Pub). If you want to eat at the GP, you just need to make a reservation a few days in advance. And, speaking of the restaurants, the food here is fabulous! They do have buffet options for breakfast and lunch, if you so choose. But, the great thing about this resort is there are ala carte options for every meal. This is the first time I didn’t get sick of a buffet while on vacation!
The drinks were fabulous! Some have said they think they are watered down, but we didn’t see that at all. And, they actually had Heineken on tap! My husband and I love microbrews (and of course, you won’t get that in Mexico!), but it was great to have a beer that wasn’t Corona or Dos Equis.
I must say that the grounds here are immaculate! There is always staff cleaning, pruning, working on something, etc. And, speaking of the staff, this was the first time we have gone to a resort and not had one single staff member to complain about. There is always usually that one bartender or pool manager that was grumpy, etc., but not here. Every single staff member was happy and tried to please you. It was so refreshing! A few stick out in my mind – Crystal, Anna and Graciela! Thank you all for everything you do!!
The beach beds are quite plentiful and, for the most part, comfortable. However, we did notice quite the towel game going on. We are from the US, and we realized that most of the guests were from the UK. As they have quite a time difference, they would be awake much earlier than us (which I completely understand!). We are one hour earlier than Mexico. So, if we waited until we left the room, before going to breakfast, to find a beach bed, most times we would be out of luck. Or, we would have to choose a bed that was far up from the water, or otherwise undesirable location. On two occasions, my husband actually got up at about 6:30 to go throw some towels down. I never thought I would play the towel game, but we thought we deserved a good beach bed every once in awhile! There are also plenty of chairs with palapas, so we would sit in those as well. We are not big pool folks, so we spent most of our time at the beach. Although, we did find ourselves playing pool volleyball every now and again!
Speaking of the beach… I must say this was our only true disappointment. The sand on the beach wasn’t too bad, but not super silky either. But, the biggest problem we saw was the sand in the water. You really have to watch out for rocks in the water, or the reef. Unfortunately, my husband cut up his feet, and I cut my knee on the reef/rocks. So, if you want to spend a lot of time in the ocean, be sure to bring water shoes. OR… here is a hint. If you are looking out to the ocean, take a walk to the right of the resort. There is a very large span of beach between EDSS and the next resort. The water and sand is very silky and smooth!! We were bummed that we only figured this out a day before leaving the resort! This part of the beach is not allocated to any resort and is a must try!
We tip a lot, as we both have been in the restaurant industry before. Please tip the staff! This goes a long way – for you and the staff!
This really was a great resort, and a great area to visit. We did venture out on a catamaran excursion and to meet up with an old friend in Playa del Carmen. Rather than taking a collectivo, we decided on a cab, which really didn’t cost too much. Security getting into and out of the resort is amazing, and certainly made us feel safe.
We did not go to any of the evening shows, although I have heard that they were pretty amazing!
We made some wonderful friends at the resort that we believe will be lifelong friends – most of which started with a simple Facebook page. Will we stay at EDSS again? Maybe. I don’t really know the answer to that yet. As mentioned above, we really love being on the beach, and being in the water. And, that was our biggest disappointment here. Other than that (and the motion sensor light!) this resort is amazing and everything we could have possibly asked for!! We are very happy we chose EDSS for our trip this year!
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Seaside Suites, By Karisma Riviera Maya/Puerto Aventuras, Mexico