From the moment we arrived at the resort to the moment our holiday ended we had a fantastic experience. All of the restaurants were first class and the food and service were both outstanding. The food was high quality, freshly prepared and beautifully presented,no booking needed, excellent menus and staff were always prepared to tailor the dishes to your preference. We had room service on our first morning after arriving late the previous night. It was with us within 30 minutes and laid out on the table, complete with cloth napkins.
The surroundings were beautifully maintained and cleanliness was a top priority for staff throughout the resort. The gardeners were constantly tending the areas,keeping the grounds very attractive.
We booked a sea view room and awoke the first day to a view of the beach and sea through the palm trees outside our patio. The suite was very spacious, spotlessly clean, big comfortable bed. Everything you could need was available, including a fridge which was stocked up daily.
All of the staff, from gardeners to waiters to management were extremely polite and friendly at all times and they made you feel really special. The personal concierges for our room were Tanya, Copelia and Alex, who deserve special mention for their efforts to ensure that our holiday exceeded our expectations. They were pro-active in anticipating our requirements and allowed us to phone our families whenever we wished, supplied maps and information for when we wanted to explore outside the resort.
We recommend this resort if you want to have a really special experience. WE WILL BE BACK!!
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Seaside Suites, By Karisma Riviera Maya/Puerto Aventuras, Mexico