We have just returned from an 11 night stay in this relaxing resort and I agree with all reviews, absolutely the most relaxing holiday we have ever had!!!
As soon as we arrived we were met by friendly staff, who could not do enough for us. The introduction over, we were taken to our rooms which were just superb. We had one of the non swim up rooms, 2nd floor with balcony looking through palm trees onto the beach. The only down side of our room, block 24, is a bit close to the bar, so some nights the music from the bar was a bit loud. I would suggest block 30 upwards if you want some peace and quiet.
The whole complex was spotless with staff everywhere, brushing, cutting, cleaning but always with a friendly “Hola” which went a long way and was always presented with a friendly smile.
The food, everywhere was superb, breakfast under the palm trees, friendly banter with Lorenzo and staff , was always a great way to start the day.
Some of the organised trips are close by eg Tulum ruins and swimming with turtles at Akumal bay . These can easily be done by yourselves and a lot cheaper. Just get the local minibus (Colectivo) from hotel gate and go direct, great saving. Also at Tulum ruins, it’s worth getting a guide, but expensive. We asked the guide to find another couple and we would split the price which they did, so good tip.
Looked at all the adventure parks around and left it to the end of holiday and spoke with many people throughout the week to find out which came top. If you like adventure, high zip wires, driving small off road buggies through caves then Xplor is the one to book. It took 10 years to build and has only been open three years. We had a fantastic day there and went home with a big childish grin on our faces.
At the hotel there is some extensive building work going on, building around another 100 plus rooms at the back of the resort but this had minimal effect on our holiday. My only worry is that we chose the resort because of its small intimate size and with the new buildings we are worried this may change.
All in all this is the best beach holiday we have had, service and food was 5*, the room was superb and the staff were the best. Personal thanks to our two concierge looking after room 2614, the mad Miguel with the infectious laugh, you will hear it before you see him and all the staff in the Italian restaurant who made my wife’s birthday a very enjoyable, friendly and memorable evening.
Finally, I have never been back to the same place twice but would definitely go back to The Eldorado Suites tomorrow. My only worry it may lose its intimacy due to the extra rooms being added and we will continue to monitor this on Trip Advisor.
If you go to the Eldorado suites… relax and enjoy
Use Colcetivos local mini buses, cheap and fun, easy to use, along every 10 minutes.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.