I apologize for the late review...I don't really have a good excuse, but I hope it is still helpful!
We stayed at the EDS from Dec 6 - 13. Overall, we had a great experience. Prior to travelling to the resort, we did a lot of research so we knew what to expect.
BTW, we do believe in tipping, and we noticed lots of people didn’t seem to tip which was surprising. They seemed to still get good service which I think says a lot about the resort.
- Adults only…will never go back to something not AO
- Size of the resort – nice and small
- Food and service
- Beach and pool beds
- Drink service on the beach
Arrival: We were the first to step off the bus with a few other couples. We were greeted by well-dressed, friendly staff and asked to sit in the lobby. We were the first to be checked in and it was all very seamless. We were not offered champagne like the others on our bus, but we didn't care because we were getting checked in before them too...we were given the room we requested (impressive!) and then whisked away in a golf cart for a little tour and taken to our room.
Room: The room is exactly what it looks like in the photos. We had a lovely garden view and we could even see a bit of the ocean! The room was clean and cool. The mini bar was well stocked and not very cold, but that is quite common. The air conditioner was by far the best we have ever had! It was quiet and even had a remote control. The Jacuzzi was great. Sure, it took a while to fill and it left some orange stuff in the bottom but we didn’t care.
Housekeeping: They cleaned the rooms at a good hour, but this is where I felt the resort lacked a little. They didn’t replace our coffee mugs, stock our fridge or coffee grounds or towels and we didn’t get our bottled water replaced. I know this is supposed to be a bonus, but we didn’t get any towel art and I am one of those people that really like and appreciate towel art. We did tip every day, so that couldn’t have been an issue. The room was clean enough for us, I just wanted clean coffee mugs and water and coffee and towels. The resort itself including the public washrooms are always very very clean.
Food: The food was great. We love eating at the a la carte restaurants, and we were impressed with every meal. Most of all, we loved not having to make reservations! My husband's favourite was the Mexican and I think mine was the Asian. One night we did the romantic dinner on the beach. The manager goes around the Mexican restaurant and offers if you buy a bottle of wine, you can have a romantic dinner on the beach. They don't offer the romantic menu, but we were able to "arrange" to get that too. It was very nice, but I wouldn’t have paid $120 for it. The cheese fondue was awesome. The open air lunch restaurant was good and the taco cart was fun! We figured out on the last day you could go to the international restaurant for ala carte breakfast and it was very good.
We ordered breakfast for room service a couple of times, it was pretty good but it seemed to take a long time. The first day they had an order sheet on the door so you could pre-order your breakfast which was great, but they said they ran out for the rest of the week, not sure if I believe them but no big deal.
Drinks: They are more than happy to give you top shelf liquor if you ask for it. My husband was disappointed with the beer - only draft available and it wasn't very good. The staff at the beach bar are the best! The beach waiter service is very good.
Beach: No surprises. Shallow and pretty rough on the feet. We saw an eel one day, which was cool, lots of little fish right there, kind of neat. Tried to snorkel off the beach, it wasn’t good. Maybe we just didn’t know where to go. We never had problems getting a chair, beds were another story. Typical early riser reserves the bed for the day crap – I don’t think the resort can do anything about it. I love sitting on the beach and that is what I got to do, so I was happy!
Activities: Seemed to be some stuff going on, we didn’t participate. The animation staff seemed good. They weren’t pushy, they would just ask if you wanted to join in and would leave you alone if you said “no thank you.”
Entertainment: We didn’t watch it most of the week, but it seemed to be pretty well received. The funny money casino night was fun and we watched a fire dancer show which was good.
- We took the collectivo into PDC one day. The bus is great, PDC was annoying… we had shop owners begging us to come in etc. We didn’t last long.
- We went on the Edventure tour. It was great! I loved snorkelling in the cenote and they have a great little company. We took the bus down to tulum, walked around there for a while and met Ed and bonnie at the shop and we were off on our snorkelling edventure!
If anyone has any questions about anything, please contact me! I can elaborate (believe it or not) on many of these areas such as food, bars, rooms etc.
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Seaside Suites, By Karisma Riviera Maya/Puerto Aventuras, Mexico