We stayed at El Dorado Seaside Suites from 14-28 July 2012 and had a truly amazing time!
We arrived by coach along with some other people from our flight. Our luggage was taken from us and we were given a ticket for it. We were all then taken to a lovely air-conditioned room with seats and given a welcome speech by a member of staff. We were given a welcome glass of bubbly and a cold towel whilst he explained everything that we’d need to know about the hotel and the check-in process. We got some forms to fill in and sign (took less than 5 minutes) and after this we were taken outside to wait on the bell boy to take us to our room on a little golf type cart. Our luggage was delivered to us shortly after.
We had an Oceanfront Suite on the first floor – Room 2915. The room was AMAZING! It was huge. The bathroom area was lovely – ‘His & Hers’ Sinks, Huge Shower and a separate toilet. We had a huge king size bed, which we almost got lost in! A step down from there and there was a little ‘living area’ with a sofa and the huge Jacuzzi bath tub. The balcony was very spacious and had furniture to sit out. My only minor complaint is that we booked an ‘Oceanfront’ Suite, which I would have expected to be on the ground floor and to be able to walk out to the beach/ocean however we were situated on the first floor so it should really have been described as an ‘Ocean view’ room, rather than Ocean front. And even at that, to be honest we didn’t have much of an ocean view either due to all the palm trees that surround all the buildings which is a bit of a shame. The reason we booked the room type we did was purely down to the fact that was all that was left – we didn’t actually realise that this was classed as a ‘high end’ room. If we ever go back I personally wouldn’t pay the extra for an oceanfront room again, I would just go for a standard room as they’re all the same inside anyway.
There are several bars dotted around the resort, most are outside however there are some which are situated within the air conditioned restaurants. We spent most of our time in the evenings at the main bar and entertainment area next to the Sandwicherie. We found the service at the bars to be good, whether we tipped or not. If we sat at a table we found the waiters to be very attentive and came and asked us if we wanted drinks pretty regularly. If we sat at the bar itself, the barmen were also very attentive. Half the time they just brought us re-fills without even asking!
I have to say that I cannot fault the food at all. I find it hard to choose a favourite restaurant because we literally loved them all.
Mia Casa (Italian) – We ate here 3 times and all meals were fantastic. This is probably the busiest of the restaurants so you need to get there before 7:30-8pm otherwise you’ll have a wait on your hands.
Klay Talay (Asian) – We ate here twice and again, cannot fault the food. Only minor complaint was the first time I had spring rolls for a starter and they gave me two spring rolls, the second time I ordered the same thing but only got one so consistency maybe isn’t their strong point lol. A good point worth mentioning was I advised the waiter that I am allergic to fish (when he asked why I hadn’t eaten the sushi appetizer) and he was so nice, he told me things to avoid on the menu and also asked if I had any other allergies that they should be aware of. I thought this was a nice touch.
Arricefes (International) – We ate here twice and both times I had the chicken stuffed with vegetables, it was to die for. Absolutely loved it. Service was second to none. We ate here most days for breakfast as it has a buffet option which is good if you just want a quick bite, but there is also an a la carte menu for breakfast as well if you prefer that. Lunch is good here too, they have a lovely salad bar at lunch which sometimes is just enough but again there is also an a la carte menu as well.
La Carreta (Mexican) – We ate here 3 times. The nachos they serve as an appetizer are amazing, with the ‘pico di gallo’ – yum yum!! The fajitas were fantastic. They are on the menu as mixed fajitas (chicken, beef and shrimp) but you can ask for just one of these options and they’re more than happy to oblige. Also, one night I really liked the sound of the chicken dish but it was served with a lobster sauce which I am allergic to. I asked if it could be served with a different sauce and I was told ‘of course!’ The waiter gave me several different delicious options of what sauce they could make for me and I just thought this was fab. It turned out to be delicious!
Vida Garden (Grill) - We ate in the Vida Grill twice and on the first visit opted to pay extra for a rib eye steak (150pesos/£7.50pp) A few nights later I had the ‘free’ flank steak and I much preferred it so wish I hadn’t bothered paying extra the first time. £7.50 for a steak is still excellent value for money compared to steaks back home though so it’s not like I wasted a lot of money to do this. We ate here for lunch on the last day and wish we’d tried it before then for lunch as we really enjoyed it.
Sandwicherie (Burger Bar) – This is open mainly for lunch/early dinner. It opens at 11:30am and closes at 6pm. We ate here most days for lunch. The pizzas and burgers are amazing! My partner loved the chicken burritos. Sometimes it’s nice to get a break from the usual gourmet food that they serve at dinner and just get a nice casual burger and fries! A point to mention – don’t salt the fries as they’re already salted. I made that mistake on the first day lol.
Beach BBQ – We tried here once and it was great as well. They put on different things every day. It’s mostly self-service with likes of salad etc. but they do serve you the hot things from the grill, just ask for as much as you want and they’ll put it on your plate.
We had room service two or three times and it was just as good as the food in the restaurants. They always quoted 30-40 minutes for delivery but it always arrived within 20 minutes or so. They bring the tray into your room and lay everything out on the table for you to make sure your order is correct. My only minor complaint is that they don’t leave the tray and the metal covers. It makes it difficult to leave your plates etc. outside your room for you to collect if you want to go out or don’t want to be disturbed again. You don’t have to leave the plates outside though because they come back within 45 mins to an hour to collect them from you.
We spent our days at the activities pool. Most days we could get one of the kabana beds although the standard sun beds are on short supply here as there isn’t much room for them in the area surrounding the pool. I don’t really like lying out in the sun much anyway but I could imagine this would be frustrating for people who do. I liked to spend most of my time when out in the sun at the swim up bar lol. The staff at the swim up bar are amazing, especially Jose. Half the time your drink would be topped up without you even noticing! The entertainment team are at this pool and arrange pool volleyball, water aerobics and the likes which are good fun. They don’t make you take part if you don’t want to. We didn’t try the other pools so can’t comment on those.
The beach is fine. We spent a couple of days here but it was at the area just by the activities pool which is a bit quieter. The sand is like crushed coral so quite rough on your feet but it was not too bad. I preferred the beach at night, it was lovely to sit under the stars with a few drinks and chat to people. My boyfriend proposed to me on the beach one night so it will always hold some nice memories for us!
Overall, we had an absolutely AMAZING holiday here and one we’ll never forget. You never know, we might be back there in a couple of years for our honeymoon – I certainly won’t be ruling it out!
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Seaside Suites, By Karisma Riviera Maya/Puerto Aventuras, Mexico