About 6 months ago I logged on to Trip Advisor to try and begin to narrow down where we wanted to book our honeymoon. We initially looked in the Caribbean and found tons of great options...Mexico was our 2nd choice.
I looked at rates, reviews, location and of course flights when researching....found that travelling to Mexico was our best bet. We could get there in a few hours and didn't have to waste a whole day on the front end of our vacation and the back end just travelling.
We came across some reviews for AVENTURA SPA PALACE, so decided to take a further look. I think the first thing I noticed was the 2,000 total reviews...85% of them being "Excellent" or "Very good". These people definitely know what they were talking about!
We flew into Cancun directly from Chicago. Flight is only a few hours.
Once in the airport, you are immediately approached by "travel agents" who tell you stories on how you should book some trips with them...and that you "will be approached at your hotel by hotel agents who will try to book excursions for you...DO NOT listen to what they tell you". TIP#1 Avoid the airport people! In Cancun, tourism is their big money maker. These airport people are in competition with the resort travel people, so of course they will say ANYTHING to make you think twice. Don't let them sway you. Always book trips through your resort...they look out for your best interest and use very reliable tour companies. At Aventura, they have a great team of people to book trips for you --- I've never seen so many people there to help.
Upon checking in, yes, you do have to wear a wristband. So What! No tan lines were left...in fact it was nice that people were able to recognize that we were honeymooners (pink wristband) everywhere we went.
We were also presented with the current promotion of 1,500 points to use at the resort for Spa treatments, room upgrades, excursions, golf, wine upgrades etc. Book a 1 week stay for $2200 and immediately get $1500 back...are you sold yet?
The resort is MASSIVE. It really is like being in a "palace".
POOL - HUGE. One side for music and pool games...the other side for kicking back and relaxing without the commotion. We never had a problem getting chairs wherever we wanted. they have a seperate pool for volleyball and a seperate pool for "ultimate relaxation" that is a 5 minute walk down the path.
ROOM - We stayed with the standard room. Jacuzzi was awesome, mini bar was always stocked. Bed was comfy. No complaints at all. The water is filtered, everything was kept in SUPER shape.
RESTAURANTS - Great food. Going to the Japanese restaurant and the Italian restaurant were like going to a nice restaurant in downtown Chicago. Very top notch...the staff paid attention to every detail. These two places were a step above the rest. The others were fine too...each had an extensive menu to choose from. Every dish was like a piece of art rather than food thrown on a plate. I'd say that none of the restaurants Aventura Spa Palace has deserves a poor review. The food was of good quality for what should be expected from that area. (i.e. their sirloin is not going to be the best you've ever had...but it will still be sirloin)
SPA - what a treat. Their spa menu was huge. I am a guy, I never have been near a spa atmosphere for an extensive amount of time before. This Spa is like walking into an alternate resort within this resort. People wait on you hand and foot.
Want to mention this again.... with that deal they had giving you the $1500...some of that could be used at the spa. Hopefully Palace resorts keep that promotion for a long time.
We did a romantic couples massage which was great...and we also did the Temascal which is an ancient "sweat lodge". We chose it because it was unique and something we've never heard of. I highly recommend it! Try something new!
SERVICE - Around the pool, someone came around every 10 minutes asking if we needed anything. Wait staff was GREAT. Spa personnel were GREAT.
"TIMESHARE" - Yes, you do get pulled into a "presentation". I came into this honeymoon thinking that we would not listen to any of that talk, ignore the invite and go about our business. Tell you what though...after our first full day there, after experiencing the food, service and the resort....I wanted to hear their pitch. TIP#2 - Do the math, listen to what they have to say. They include transfers, golf discounts, other upgrades and the $1500 in points. you can go to ANY Palace resort.
All in all, we had a great time. 6 months ago I was sitting where you are now trying to figure out our best "bang for the buck"..this resort is IT! Please feel free to email me if you have any specific questions. firstname.lastname@example.org Don't be shy...get your questions answered! For us it's a one time event in our life...we luckily found a diamond in the rough with Aventura Spa Palace!
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Sabre Hospitality Solutions, Amex, BookIt.com, Priceline, Cheap Tickets, Hotels.com, Orbitz, Booking.com and Despegar.com so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico