This is our 4th trip to this hotel. Beforehand it was called Aventura Spa Palace, now it's called Hard Rock Hotel. Mayan Riviera
All that was elegant beforehand they took away,
All beauty in the lobby of Heaven is now tacky , instead of beautiful tropical flower bouquet on wonderful tables they now have ugly display cabinets of rockers clothes and footwear.
Our room was great overlooking the water, but the AC was installed in such way that your face was frozen at night .
The Spa is great, just remember even with your resort credits you now have to pay 20% on your final bill!; last year it was only 10%.
We did not mind the waterways since they now have build many private small beaches and coves to enjoy.
This as well as many sandy beaches behind the coral reef.
7 swimming pools .
We found that the eating experience was tip top, always lots to chose from over a number of restaurants.
Edwin Sebastian from Toro and Chiao's restaurants was One waiter to keep an eye on.
He was phenomenal,-- always caring,-- always meeting you if you had your hands full.
He even remembered what your preferred drink was. His pleasant personality and wonderful smile never escaped us and will stay with us until next year.
His lovely team of waiters : Maria Rosario, Jorge Aparicio , Lucia Marlony, Silviano Mayo , and last but not least the hostess :Elizabeth ; were all competent, and made our stay unforgettable .
- Also Known As:
- Aventura Hotel Palace
- Aventura Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Aventura Spa
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya/Puerto Aventuras, Mexico
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
- Reservation Options:
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