From the pictures online I thought this resort would be well worth the money ( was pricier than others) I was soooo Wrong! The resort Had either non or very little Ac In all public areas ( Don't let them fool you, I called after reading the same complaints and they assured me there was air conditioning) They failed to mention that was only in the rooms. Restaurants had dress codes and No air!!! My husband was dying! All the hallways were tile so you heard everything going on outside your room echoing, the worst was the cleaning crew bright and early or the room service very late at night wheeling these loud carts down the halls)
Entertainment was lame, same agenda by the pool all 6 days we were there. We laid by the pool listening to Pool aerobics going on taught by the staff.
Food was so so, The only restaurant we really enjoyed was the Japanese one, and went 4 out of 6 nights bc The rest of the food was not good. We actually tasted food at the Buffet and then left it was so bad.
Another complaint was that the resort was under renovation due to Hard rock taking over. There were areas we could not go because of it.
I would NEVER EVER GO BACK, OR RECOMMEND
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, BookIt.com, Orbitz, Agoda, Hotels.com, Hotwire and Despegar.com so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico