I went with a bunch of girlfriends 2/20-2/24 and we had a great time, but were disappointed in a few things. First, the grounds and views are spectacular. The pools are gorgeous and the lagoons were very nice. We had to be out by 6:30 a.m. to get lounge chairs because the hotel was overbooked. I think this affected the service and the quality of the food because the service was slow and the food marginal. I was really looking forward to some great seafood and didn't get it. In talking to people around the pool, everyone we met felt the same way. The breakfast buffets were very good and the guacamole was awesome! The staff was friendly, but slow. As for the cats, let me tell you, they sounded like they were posessed! I have never heard cats 'scream' like this before. Saturday night they literally kept us up half the night.
There is alot of food in the hallways that people put out of their room and the cats I'm sure eat the rotten moldy food and go crazy! I think if I was there for a romantic getaway I'd be disappointed, but going with a bunch of friends, we had a blast.
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
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- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico