We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bien mais je m'attendais à plus - Aventura Spa Palace

Back to Aventura Spa Palace

Aventura Spa Palace: Traveler Reviews

4.0 of 5
Km 72, Carretera Cancun-Chetumal | Riviera Maya, Puerto Aventuras 77710, Mexico
Hotel website
Hotel deals
Hotel amenities
Aventura Spa Palace
3,461 traveler photos
Ranked #8 of 16 hotels in Puerto Aventuras
4.5 of 5 stars 3493 Reviews
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

3,493 reviews from our community

Traveler rating
    2,076
    819
    267
    195
    136
See reviews for
Families
182
 
Couples
1594
 
Solo
10
 
Business
68
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Larouche, Canada
1 review
3 of 5 stars Reviewed March 16, 2013
Google Translation

See all photos
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Rosemarieg1958 about Aventura Spa Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trois-rivières
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2013
Google Translation

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask douce1970 about Aventura Spa Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penelope S, Customer Service Manager at Aventura Spa Palace, responded to this review
Google Translation
May 16, 2013
Ça va douce1970 !

On remercie énormément ta critique. On est bienheureux à savoir que notre équipe t’a gâté comme roi. Merci pour la mention spéciale pour Lilia, certainement cette petite femme est un bon atout pour notre entreprise, elle sera bien récompensée grâce à son excellent travail. Sans parler de notre merveilleuse anse pleine de vie marine.
Nous sommes impatients de vous accueillir et vous servir à nouveau dans cette maison.

¡Nos meilleurs vœux!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 8, 2013
Google Translation

See all photos
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Barko45 about Aventura Spa Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penelope S, Customer Service Manager at Aventura Spa Palace, responded to this review
Google Translation
May 16, 2013
Salut Barko45,

Merci beaucoup pour tes aimables mots et pour nous avoir donné l’opportunité de t’accueillir. C’est merveilleux savoir que votre enregistrement a été si rapide, et que vous avez trouvé notre service excellent. On espère que vous ayez été encouragé avec l’information que vous avez reçu pendant la présentation du club; c’est vrai, quelques étonnants changements sont á venir! Nous sommes vraiment heureux de savoir que vous avez profité de la variété de nourriture et des boissons mais surtout la bonne attitude de nos collègues. Nous regrettons que vous n’aient pas aimé notre belle petite baie, ça fait la peine plonger avec masque et tuba et voir plusieurs de poissons.
Nous espérons avoir la bonne chance de vous accueillir une autre fois très vite. Vous serez enchantés avec les changements.

Attendez-vous à l’inattendu !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St-Amable
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2013
Google Translation

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Franceby about Aventura Spa Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penelope S, Customer Service Manager at Aventura Spa Palace, responded to this review
Google Translation
March 5, 2013
Bonjour Franceby, merci beaucoup d’avoir partagé votre expérience avec nos lecteurs.

Nous sommes heureux d´entendre que notre service a été satisfaisant, c’est un plaisir pour nous.

Nous espérons vous revoir l´an prochain! Merci beaucoup.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
saint-jean-sur-richelieu
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2013
Google Translation

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
Ask batwomen about Aventura Spa Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penelope S, Customer Service Manager at Aventura Spa Palace, responded to this review
Google Translation
February 21, 2013
Bonjour Batwomen, merci beaucoup d’avoir partagé votre expérience avec nos lecteurs.

Nous sommes heureux d´entendre que notre service a été satisfaisant, c’est un plaisir pour nous.

Nous espérons vous revoir l´an prochain!

Merci
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aventura Cove Palace
Great value on a similar hotel
Aventura Cove Palace  
Puerto Aventuras, Riviera Maya
4 of 5 stars 370 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Puerto Aventuras
Trendy
The Royal Suites Yucatan by Palladium
The Royal Suites Yucatan by Pall... 4.5 of 5 stars 532 reviews
Luxury
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,367 reviews
Good for business
Barcelo Maya Beach
Barcelo Maya Beach 4.0 of 5 stars 3,912 reviews
Near the beach
El Dorado Maroma, a Beachfront Resort, by Karisma
El Dorado Maroma, a Beachfront R... 4.5 of 5 stars 1,033 reviews
Show Prices ABS:HotelCheckRates-d983682?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155824?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d254937?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1010527?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Puerto Aventuras
Aventura Cove Palace
Aventura Cove Palace 4.0 of 5 stars 370 reviews
Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe 4.0 of 5 stars 1,357 reviews
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,787 reviews
El Dorado Seaside Suites, by Karisma
El Dorado Seaside Suites, by Kar... 4.5 of 5 stars 3,250 reviews
Show Prices ABS:HotelCheckRates-d1383489?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d673129?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1007582?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d219161?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 16 hotels in Puerto Aventuras, ranked by popularity

Been to Aventura Spa Palace? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Aventura Spa Palace

Also Known As:
Aventura Hotel Palace
Aventura Palace
Aventura Hotel Puerto Aventuras
Mayan Riviera Palace
Aventura Spa
Adventure Spa Palace
Hotel Mayan Palace
Adventura Spa Palace
Aventura Palace Spa
Aventura Spa Palace Riviera Maya/Puerto Aventuras, Mexico
Address: Km 72, Carretera Cancun-Chetumal | Riviera Maya, Puerto Aventuras 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Puerto Aventuras
#4 Luxury Hotels in Puerto Aventuras
#7 Top resorts Hotels in Puerto Aventuras
#10 Family Hotels in Puerto Aventuras
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, Expedia, MexVax, Booking.com, Travelocity, Tingo and Venere so you can book your Aventura Spa Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Aventura Spa Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Related hotels...

Browse nearby

Hotels (16) | Restaurants (43) | Things to Do (33)
Aventura Spa Palace
Km 72, Carretera Cancun-Chetumal Riviera Maya
Puerto Aventuras 77710
Mexico
Get Directions
What's Nearby:
Click map pins for more information.
Sponsor:
Call now to book: 1-800-45-HOTEL from hotels.com

Explore Puerto Aventuras

Free Guide to Puerto Aventuras
Get your guide to the top local hotels, restaurants and things to do
Lagoon - saw a cool eel and some urchins! room shower gym
Aventura Spa Palace Photos (3,461 traveler photos)

More Reviews of this Hotel

Hotels around Puerto Aventuras

Explore the world
Hotels
Travel Destinations
Sightseeing
Aventura Spa Palace
Enter dates & see best prices* (from our partners)
Show Prices