We stayed for a week at the end of February. The hotel and grounds were beautiful, and very expansive. Walking from one end of the resort and back was a mile and a half trip (we did lots of walking with the pedometer).

The food at the restaurants was very good, as was the service. All employees we encountered were friendly and helpful. There was a good variety of places to eat and food at each restaurant. What was especially nice was that many of the restaurants were not your typical all-inclusive buffets. There were upscale, sit-down, order-off-the-menu restaurants, where the food was excellent - small portions, but still excellent. That was a nice surprise.

We took advantage of the spa which was very nice. They really try to push the day trips to Xcaret and Xplore, which put us off a little bit. We ended up booking our own tour with 'Local Quickies' and had a PHENOMINAL time. Do yourself a favor and look them up on Tripadvisor to see what they are all about. You will not regret it.

The only real issue we had was with beach chairs. There simply are not enough. There were large empty areas of waterfront space with NO CHAIRS AT ALL. And there is no actual 'beach' with sand, so you can't just put your towel down on the hard ground. We searched each day from one end of the resort to the other looking for chairs. We (that really means my husband) ended up waking up at 6:00 am to get chairs, and even then, people beat us to them. On one occasion, we were sitting out in the hot sun because we were only able to find chairs with no shade. Next to us was a group of chairs with a nice umbrella that someone had gotten to and placed their belongings on at some point before 6:00 am, and finally at 2:00pm the women who had saved them finally showed up. 8 hours later!!! That is just wrong!!

If the resort would invest in some additional beach chairs, this would be an excellent place!!

Like nearly every other medium to poor rating for this resort, trying to get the room you were promised is a nightmare. We booked in November for our trip in March - a group of ladies - and were told there would be no problem getting rooms clustered together. WRONG. We were in completely different buildings. And when we complained, we were politely told we could get our money back and leave the resort. Wow...really? Management did finally step in and try to make up for the mistakes, but only after we insisted on meeting with the property manager at the end of our trip.

Rooms were smaller and dated, and looked shabby and worn. But the food was good (not the best I've had, but not the worst) and the spa services were very nice. Room service was spot on (no problems) but housecleaning was ridiculous. How hard is it to remember to put fresh towels in a room? The best part of the resort were the waiters and servers - all were very polite and gracious.

If you're just looking for plenty of liquor, plenty of sunshine, and a bed to crawl into at night, this is the resort for you - but you can find the same experience at a cheaper place. If you're looking for the top-notch experience this resort claims to give...I recommend looking somewhere else.

I stayed from Feb 25 to Mar 4/2013. I have travelled extensively and this was my 6th trip to the Myan Rivera. It was our first time at this property and I have to say that the service was excellent! The food was great! We didn't have to wear arm bands/bracelets or make reservations for the alacarte dinners. That was great, it felt like a true vacation not having to watch the clock and get to dinner on time! I can't tell you much about the pool because I never tried it. I spent most of my time in the lagoons snorkeling, swimming and floating on my lounge chair. No beach to walk, but the lagoon was great, even when the waves were high, you could enjoy the lagoon. They even served drinks to you in the lagoon if you were near the edge. Our room was very comfortable and clean, the 2 person tub was fun! The 1500 resort credits were great, they only cost 11%, we didn't use all of ours (I had a facial, a 120 minute massage, 2 swimming with the dolphins and a tequila tasting party and it only cost me around $80.00, it was well worth it!). I have previously stayed at the Now Sapphire 5*, Iberostar Grand 5*, Valentine Imperial Maya 5*, Grand Serenis 5*, Allegro Playacar 3.5*. With this being said I can honestly say that this resort was my second favourite (the best was the Iberostar Grand) but this one is definitely worth a visit.

Remember to take a travel mug and water shoes for the lagoon!

Stayed at the Aventura Spa for one week. I found it one of the most relaxing stays in a long time. The people working the resort are all very friendly and helpful. The food was out of this world. The Italian restaurant was our favourite but they are were great. No reservations were needed and no waiting for a table ever. The grounds were clean and well maintained.
We were a little shocked at what a great value the $1500 resort credit was. We didn't need to purchase and excursions other than those we purchased with the resort credits.
For those who like to swim in the open ocean this is not the place for you. Each side of the resort has a shallow cove for open swimming.
If I have one minor complaint, it was the bed was too hard for my liking but the resort staff addressed my complaint quickly and resolved the issue.
The resort is being converted to a Hard Rock. This did not affect us as the work was only on the Cove (family) side right now.
It was unfortunate that Sunwing Tours did their best to destroy this vacation. From a departure delay of 9 hours without explanation to the most unfriendly tour rep I have ever met, to a one hour return delay again without explanation.
Highly recommend Aventura Spa just get there other than through Sunwing.