We visited this hotel in Nov 2013. It is about an hour drive south of Cancun. I personally prefer hotels much closer to the airport. This hotel has been separated into 2 - one side is adult only, the other is family friendly. The hotel rooms are very similar to those at the other Palace Resorts - however since this hotel is being converted to a Hard Rock - this will change. The biggest difference with this hotel - is that there is NO BEACH. In its place, they have made small lagoons out of the volcanic rock which lines this coast. The lagoons are very pretty and wonderful to swim in. To make up for the lack of beach - they have created one - it worked for us. They also have an "open to the outdoors" indoor swimming pool - great if its raining or it you got too much sun. They gym at this hotel was small but nice, and the trainer gave awesome classes!! I was so impressed with the meals at this resort. The steakhouse was the best one - featuring the "SKIRT STEAK" or Arrachera - not a cut known to North Americans - try it - you will love it. It is the most tender steak there is. Everyone in our group was very happy with this meal. Getting reservations was a bit of a hassle. We played tennis every morning - the courts are quite far from the Adult section but they were in fantastic shape - just no monitor. At other palace resorts there was a monitor who provided cold water in coolers and towels. Breakfast and Lunch buffets never disappointed us. We also golfed up at Playcar - the hotel drives you up and brings you back - it was a great course - lots of fun. We also did the SPA - which the hotel is known for - but it was disappointing. The Spa in general felt like a conveyor belt - not the relaxing experience I had hoped for. Staff was lined up waiting to take you to a room - the massages were not the complete time - often shortened because there was someone else coming right in after you. The massages are free due to the resort credit - but the experience needs a whole lot of work! Grounds are lovely. Rooms are clean and nice with a hammock on the terrace. OUr room was the very last section so it was a hike back to the main lobby. All in all we enjoyed ourselves, but I prefer Moon Palace.

When we booked this hotel, we were sort of afraid there will be a catch, but the day we arrive at Aventura Spa Palace, everything was perfect and it was more than what we expected. Specially, service was excellent and everyone was friendly. There are 7 restaurants in Avantura Spa, but some staffs are exceptionally great such as Victor Manuel and Jurge in Momo no Hana, and Richardo, head waiter in La Huerta. Also, Edgar in La Hacienda who made us some crazy fun Mayan coffee. We will defininterly come back to Aventura Spa Palace for our next trip.
PS: The staffs wash the road 24/7 except on rainy days.

This was a wonderful place to get-a-way with just a couple of small glitches. At check in they did not have our room ready, then tried to switch us from an ocean view to a garden view. After not accepting that, we were given a beautiful room with an ocean view...but on the edge of the adult only/family side of the resort. We took it and it was not an issue at all. The resort also had it's natural beach washed away in the last hurricane ~ but is supposedly being put back once the Hard Rock company takes over completely in the next 2 years. They did have a beach area - with a lovely little lagoon, you just don't get the waves breaking over you if that's what you want. The staff was very friendly and helpful.

Aventura spa palace is amazing!! The service is over the top! Location is beautiful! $1500 resort credit really do get you a lot!! Only complaint would be not enough Mexican music and after a few days the buffets feel a little blah, tasty but same all the time, a la carte restaurants were great! Our favourite was Momo No Hana!! Lots to see and do! Not much of a night life because most people disappear by around 10 or 11:00 but we were never bored there!! As for drinks, as for something 'special' or 'different' u won't be disappointed! Only had one drink I didn't love the whole time!!
Go before the official change to hard rock though cause they r going to be changing it too much at the end of the year and it is perfect the way it is now!!!