We spent our 4th Christmas at Aventura Spa Place in 2011. The level of service has greatly diminished. The grounds were not kept up as in the past either. Some of the waiters/supervisors were outstanding while others were just doing the basics. The food was fantastic on the buffet and off the menu.
The entertainment crew was wonderful. However the shows could use an update, only because we're have seen them a few times. They are truly great perfomances. The pool bar employees were also fantastic. Spa was great, very good massages…had my fist foot massage it was heavenly.
The Aventura Spa is an adult resort with a connecting family resort – Aventura Cove. We were there for 2 weeks and on our last two nights they changed our building, which housed the “upgraded” rooms from adult to family, without notice – if we wanted to be around kids we would have brought our own.
The free calls home and resort credits are a wonderful bonus!!!
We learned the hotel is changing to a Hard Rock which was disappointing. Everyone we met there said the same thing – they chose Aventura Spa because it‘s quiet and relaxing. All in all, we still love this resort, it’s the long term employees that keep us coming back.
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
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- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico