With a family of 8 (4 adults , 2 girls and 2 boys (18 and 13 yrs of age)) we had a wonderful vacation. The pools and the ocean coves were fun to swim in. We spent many hours snorkeling in the coves seeing many types of fish. The restaurants were fantastic - on par with the HR Punta Cana! We were welcomed every morning in the Market by our new friend Rosario - who was super friendly and helpful. We spent 3 full days on the beach in our own cabanas where we were helped by Miguel and Luis - who both went out of their way to setup our place and made sure we always had a nice cold drink. The nightly entertainment was always fun at the Sun Bar. Overall, the resort was clean and well equipped. There are some places that are still under construction - but this did not impact the quality of our stay. We will definitely come back. We did not give. 5 stars because the front desk staff could improve the quality of their customer service.
- Official Description (provided by the hotel):
- This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more less
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- Also Known As:
- Aventura Cove Palace Hotel Puerto Aventuras
- Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico