Our most recent stay was excellent like usual. Several changes have been made since the hard rock rebranding, almost all for the better. The BBQ by the pool is amazing. And the addition of the patio and expansion of hut by the bar are both great. The staff was extremely friendly and welcoming. Jairo, Victor, Jack and Cosme are he biggest reason we return. They treat us like family and always make our stay amazing. The only complaint we had was the new company that does the transfers from the airport and the management in legendary. Those two things aside the overall experience was still well beyond what we expect. We will continue coming back and bringing all our friends and family
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- Also Known As:
- Aventura Cove Palace Hotel Puerto Aventuras
- Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico