After staying at the Sun palace 6 times over the past 3 years, and loving each time, we decided to bring our kids and stay at the Cove Palace. The resort itself is absolutely beautiful. The grounds, pool area, and cove are excellent, although they really should put sand on the cove, instead of the mini rocks and pebbles that make walking dificult without shoes. I was told that they will be adding sand, so that is a plus! We had a family suite which we could not have been happier with. I do think they should find out the kids ages, and supply the room accordingly as far as the slippers and bathrobes are concerned...my kids were 10/12/16 and could not fit into them...they were for maybe 5 or 6 year olds. But the rooms were great. As far as the food, it was not as good as sun palace. There was no Filet Mignon on the menu, where the Sun palace mexican restaurant has a nice filet. And the taste of the food did not seem as good, although we did not go hungry and always found something we liked. The resort was only about 15% full, so it was very peacefull, although a little to empty in my opinion. Overall, we loved the Cove Palace. One thing to note...we had a room on the third floor, and there is only 1 elevator in the building we were in, all the way at the front of the building. My wife has some back/neck issues, so walking up the 3 flights of stairs or walking way down to the end of the building, then all the way back to the room, became difficult. They should really have a centrally located elevator. We will definately return to the cove palace.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are very happy to know that you and your family had a great vacation at our resort.
We distress to know that you found the food to be just ok, you can be sure that we will share your comments with our F & B Manager in order to ensure our guest’s satisfaction.
We appreciate you gave us the opportunity to host you and we are looking forward to welcome you back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.