Nice rooms and surroundings. However, the service was remarkable. Especially the dinner, which was far from cheap, buffet style, was definitely not up to any standard. Very limited selection, no meat (!), no cooked fish, no salad, empy trays most of the time, totally impolite response from the staff when guests asked if the trays could be filled up. The were not friendly, nor helpful. Beer/wine had to be bought at a counter (with a waiting line) which reminded me of my early days in the military services. Eastern european employees acted like Erich Honecker was still in office and we should be happy we got something to drink at all. A small glass of low quality wine at 12 Euros. And served without a smile. Unbelievable. Absolutely the worst hotel dinner experience ever.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking your time to give us feedback on your stay with us, your feedback we take very seriously and our restaurant manager will take action on this things immediately.
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Team Scandic Fornebu
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.