We stayed at Park Royal the week of Easter break. The hotel was wonderful, very clean and friendly., but very busy at that time, mostly with Mexican tourists. The rooms were average with a nice balcony overlooking the pool area. The beds were comfortable and we did not need a bed topper. The food was very good most days, lots to choose from and the staff was excellent! Pool was nice, lots of chairs and shaded areas. Two different washroom areas close by, plus a fitness gym, and store. There is a restaurant near the water which is a nice change from the main buffet. Beer came served in a cold frosty mug. You could order specialty of the day or have buffet. We ate a few times at the snack bar which had burgers, nachos,pizza, ect. Beach was beautiful with a soft brown sand, lots going on with parasailing, banana boats, and travelling musicians. Our son went parasailing which was 25$ for 10 minutes, those guys were very busy and had things down to a science, perfect landings! We went to the a la carte restaurant twice and the Italian meals were very good with excellent service. The staff really strive for you to enjoy yourself and relax. We had no problem or line up to make reservations, wish we had gone more there. The Chill lounge, night club was comfortable, mostly beds to relax on, but the music was played way too loud!! It was impossible to talk there and mainly complaints that the music went past 2am, very loud. We did get used to it but bring earplugs. Ixtapa was a wonderful place and I will definitely go back there. I would stay again at Park Royal. The one negative would be the time share people at the elevator exit. They were friendly but sometimes annoying. We were grateful to have our Westjet Rep. named Ulysis who was a great help, very friendly, non-demanding and reassuring to help ease any concerns we had. Overall Had a great time!!

We had the best vacation at Park Royal Ixtapa. The staff was always friendly, helpful and courteous. The resort is very clean. We enjoyed the food and were surprised the selection was better than at other Park Royal resorts we stayed in. However, the birds if you sit outside for breakfast are thiefs if you leave food on your table and were a bit annoying. We also enjoyed the excellent service at the Pescador from Adrian and one other waiter. The live music at lunch and in the evening was fabulous. Alycia, the waitress in the lobby was very good too. The nightclub on the beach is the best. We also enjoyed the bike tour through the conservation park and borrowed the bikes for several of our own excursions. That was a nice feature. We drank too many chango sucios and felt that all alcoholic beverages were free poured and not watered down as in some other resorts. We took several day excursions and really enjoyed the countryside tour where we went to Petatlan, Xihuacan (archeological site), Barra dePacotas. It was a full day with amazing memories. Some reviews said the beds were too hard. They were firm and not a problem for us as we slept very well. We had to ask to get moved due to strong smells of paint where they were renovating down the hall. We were very happy to be moved to the top floor corner where we had views of both directions on the beach and a very large balcony. We plan to return in January!

Just got back from Park Royal Ixtapa, We went as a group of 21 ages from 19-55,. Had a great time, Arrival was fast, Everyone at front desk great. We were given our rooms, called down for bed topper, it arrived within minutes. Food was good too. buffet is just that a buffet, it changes everyday. Italian was fantastic, however much too much food to eat, Second time I just had antipasta and entree much better. Pescador for lunch was fantastic. Bartenders were wonderful never without a smile, were willing to learn new drinks. All enjoyed disco at night, wish karoke would have been held at the disco hall and held for a longer period. Walking distance to Sr. Frogs and others. Taxi to Zihua 6.00. All and all it was a great time, we are booking for Cozumel next year and you will find us at the "Park Royal"

We recently stayed at the Park Royal, Ixtapa Mexico....March 5th thru the 12th...ask to be on the 18th floor or higher...we've stayed here 4 other times and must say that we have always had the BEST service from all the staff! Everyone is always willing to help, answer questions and do everything to make your stay as pleasant as possible! The staff was constantly cleaning, dusting and polishing making sure that the hotel was in tip top shape. The food was wonderful....we enjoyed the many different fish choices in the Pescador restaurant and the buffet was also delicious, especially the made to order omlets in the morning. We had burgers and chicken sandwiches at the snack bar for lunch that we good also. One disappointment we had was starting on Thursday many families moved into the hotel with children running around with no adult supervision...they also allowed the children to sit up at the swimup bar in the pool taking places that truely should have been for adults in my opinion. Luckily they checked out on Sunday so we had the rest of that day to relax before we had to leave on Monday. We visited with other visitors that had been there for 3 weeks and they told us that this is the way it is every weekend. There was a wedding at our hotel which was quite interesting to watch being set up, the staff worked so hard to make it so beautiful!! We never had a problem getting a chair either in the shade, by the pool or on the beach. We were told that tourism was down about 30%. Another thing that we did not like was that the disco music went so late into the night and was very very VERY loud, even with our patio door shut we could feel and hear the beat of the music and as I stated we were on the 18th floor (the floors start at 10)...we would have preferred to sleep with our patio door open and listen to the sound of the ocean waves coming it. We were also very disappointed with our Apple Vacation rep who did not show up all week, we would have booked a fishing trip and the sunset catamaran tour with him but we did it on our own. We ate outside of the hotel one night at Tabasco Rib which we would STRONGLY discourage anyone from eating there, they had poor service and the beef rib (thats right ONE rib) was very tuff, we couldn't eat it but still ended up paying for it. All in all, it was a very relaxing vacation and will go back to Ixtapa but might try a different hotel next year.