We read the reviews prior going and we thought that people were exagerating. Unfortunately, they were not! The hotel was packed with locals all week. We saw mexican families of 14 people. One day, I counted 42 kids in the pool. That also makes it a bit difficult for line up for the buffet. Which is basically the same thing all week. Meat and potatoes with a mexican flavour.
There are not enough chairs by the pool and on beach. If you want a chair, you have to set up your alarm clock for 6am which we refused to do for the first three days of our trip and we then had to sit on the sand all day. They are also very limited amount of beach towels. We had to keep the same towels for two days as they were running out.
Evening shows are ridiculous. I had no interest in watching a guy dressed up at Witney Houston doing lipskink or fake Disney Character dressed is very old costumes. Every shows were 100% in spanish. Which is another issue on the resort. Every announcements, activities, posters, etc. is completely in spanish. I felt very out of place.
We only got one A la carte evening at the restaurant next door. Food was good there. Besides that, we did the buffet 3 times a day for 6 days. It got really boring and felt like I was going to the soup kitchen.
Another major issue for me was that they did not include the bottles of water. If you request water with your meal, you were charged 2,50 a bottle.
We loved Ixtapa. It's a very beautiful place but I will NEVER go to Fontan Resort ever again. Even the Air Canada guy told me that he was shock that Air Canada Vacations were still sending Canadians to this resort. When we spoke to Lise Trottier (Air Canada rep ) she was really rude to us and instead of fighting with her, we decided to suck it up and stay the whole week but I learned a very good lesson. Three stars hotel in Mexico can very well mean less than basic.
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- Also Known As:
- Resort Fontan Ixtapa
- Fontan Ixtapa Beach Resort