We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great beach, friendly and accommodating people” 3 of 5 stars
Review of Hotel Fontan Ixtapa

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hotel Fontan Ixtapa to your Saves list
Hotel Fontan Ixtapa
3.0 of 5 Resort   |   Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico   |  
Hotel amenities
Ranked #16 of 25 Hotels in Ixtapa
Shoreview, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great beach, friendly and accommodating people”
3 of 5 stars Reviewed March 17, 2012

Four couples spent the week. We all received ocean front balcony rooms with exceptional views. Daily breakfast buffet offered grill choice and other options, all good. Lunch beachside had a varied menu from club sandwich to garlic shrimp and we all enjoyed meals there. Snack bar was average. Place is outdated and needs a facelift/update inside and out but was kept clean and the staff were all great. Shout out to Hugo, the lobby bartender. He got fresh mint to make my requested mojitos and there were delicious.
Tips: walk across the street to rent bikes, shop, have a beer. Best Cuban sandwich for about $3.50 found there. Bus to Playa Linda then water taxi to Ixtapa Island for lunch at Luilli's and snorkel. Best Mahi Mahi tacos there. Bus to Zihuantenejo for shopping on Cinco de Mayo Avenue. Check Park Royal Lobby for tour guides Luis and Jose...made our vacation special.

Room Tip: Ask for ocean front balcony. Rooms do not all have hair dryers, you may want to bring one. 4th flo...
See more room tips
  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

459 reviews from our community

Traveler rating
    73
    137
    120
    60
    69
See reviews for
172
110
23
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Burlington Ontario
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed March 9, 2012

After the doom and gloom reviews over Christmas we were a bit apprehensive about going but had a good time. Just to be clear we have been at 12 different hotels in Mexico and a like number in Cuba and the islands. The hotel is older and is showing its age, needs some cosmetic touch ups, but it was clean, friendly, well kept, in an excellent location and the food was fine.
Its all a function of your expectations and what you pay, if you pay 5 or 4 star prices you will be disappointed, set yourself for a older less flashy place around a 3/4.
From Fri to Sun noon local families flock in, knowing this we ate out across the road for Fri and Sat and took a day trip on Sat. Don't get me wrong Mexican families are great, really into their kids and are for the most part well behaved. We were still able to get sun chairs at 2PM on sat. In visiting other hotels on the strip they also invite locals in to help keep the place open.
The level of tourism in Ixtapa is down particularly from the US, but Ixtapa is a great place, safe and quiet.
So keep what you pay down and you will be fine. BTW I slept fine, the beds were not that hard and as to the drinks just say 'poquito mas' and they will keep pouring.

Room Tip: Go for the higher floors for a good view.
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 20, 2012

We stayed at the Fontan January 21 for 2 weeks and overall it was very good for the price that we paid. Most people that feel negative about the resort are forgetting that it's a Mexican resort and therefore there will be Mexicans and Mexican food. For an all inclusive the food was quite good, better than we expected. The quality of the alcohol was not good at all though but what can you expect for the price? There was only one lobby area and the bar was not open till 5p there and it was not too big so that was a drawback is that there was no other places to hang out in the evening if you were not wanting to go off the resort. The service at the hotel was very good, the staff are awesome.

The hotel is on a great spot on the beach and the beach is gourgeous. Nice silky brown sand and nice waves to watch. During the week the hotel was fairly quiet with non Mexican tourists and then on the weekend it was quite busy with the Mexican tourist and the hotel hope to sell some vacation time shares to them, We never once were approached by the salesman at the hotel so that was great. In town you were asked but not aggresive like other areas of Mexico.

The weather is awesome there, we are used to going to Huatulco as we love the weather and Ixtapa weather is very similar.

We booked a fishing trip off Gustavo on the beach and caught 4 black tuna and 4 mackeral, it was a good day.

There are many shops, restaurants and bars behind the resort zone ( the beach has only a few hotels and lovely condo building on it), beer is very reasonable ranging from $1 and up but the hard alcohol is expenive - $7-8 a shot! There's a couple access points to the beach and no bars and restaurants on it therefore mainly condo/hotel residants on the beach so that is nice too. We do like to go to bars on the beach and you would have to go to Zihuatinao for that. There are a lot of cabs and a lot of buses that go in so would be easy to get to. We were too relaxed for that!

If you do not want to be in a hotel with a lot of Mexican tourists then this hotel is not for you. One week at the hotel would be fine and 2 weeks if you plan to go off and out and about. If you plan to park yourself than 2 weeks would be long re the lack of places to hang out and the quality of the booze.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 20, 2012

I've been reading all of travelers reviews on this hotel. We knew going in it wasn't a high end hotel. What was pleasantly surprising was how well maintained it was and very very clean. The beds are very hard and smaller than what we are used to. The food was average and we would have appreciated more variety in fruit. I think what makes this place though; is the staff. Everyone was so friendly and said hello to you from the maids to the front desk staff. If you want frills this is not the place to be; but, if your looking to meet great people and be treated well; this is the place to stay.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed February 19, 2012

Stayed at the Fontan over Christmas and New Years. Room was ok as far as space went but the mattress was filthy as was the blanket and spread. Our room was near the pool area and it was impossible to sleep at night because they clean the pool decks and drag the chairs around for hours.

The food was awful. Just awful. There were three decent meals in two weeks - Christmas Eve, Christmas Day and New Years Eve. We paid extra to take additional dinners in the Hacienda Restaurant and we ate out, something we have never felt we had to do in 30 past all inclusive vacations.

This resort is so overcrowded it is impossible to find a space of your own. We never did get to sit on a beach chair. There are so many people that you actually feel uncomfortable.

I cannot understand why Air Canada Vacations carries this resort. It is not up to their standards. Not even close. Lower end resort?? I would say, bottom of the barrel. We will never return. I can't even give it 1 stars. Does -3 count?

Pick any resort but this one.

Room Tip: Pick another resort!
See more room tips
  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walkerton, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed February 9, 2012

Got back yest. from the Fontan. We paid $300. plus taxes for the week, AI. It's not worth anymore money than that. It is clean and well kept, the trees and plants etc are very nice and lush. Hotel is older and dated and needs some work, but it's not a dump at all. Just lower end. Staff are all nice and try hard to give you what you need.

Room - clean, tidy, nice bathroom, decent shower. Some repairs needed to the walls but nothing serious. Beds rock hard as are pillows, tho the maid will get you soft pillows if you ask. Great towel art every day! Tip the maid, they make so little money and work hard for what they get. Get a room with a balcony and ocean view.

Food - well, the palapa restaurant by the pool is the best, the garlic shrimp is awesome, I had it several times. Buffet is repetitive but there's plenty to eat. Tea is never hot. Servers are very nice and very efficient. Booze is watered down everywhere.

Pool - there's 4. Clean, inviting. Beach is nice, beautiful view, I'm not into swimming or going in the ocean, but many did, and had fun.

Ixtapa - a manufactured tourist trap. Long string of hotels, stores directly across from Fontan, many restaurants too. Vendor market to the south, the usual stuff for sale. Too many people pestering you to buy excursions, timeshares, junk...dont get sucked into pricey tours, go on the bus for 9 pesos. Go down to Zihua and go to the beach, it's lovely. Have a meal there, it's very relaxing, wander along the malecon. Visit the stores in the town, it's real Mexico.

Take the bus north to Playa Linda, see the crocs, pay the $3. for the boat to Ixtapa Island, again dont get sucked into the pricey tour to get there, the bus stops right there, it's the end of the line. Go to Zihua and get the bus to Playa la Ropa beach.

Ixtapa looks like Florida to me, it's not the real Mexico. It was nice, it was cheap, it was away from winter in Ontario. But I've been to better and wont be back to the Fontan, or Ixtapa for that matter.

The Fontan was at 30% capacity on Tues. when we got there. The Mexicans with a ton of kids showed up Thurs. nite as they can stay for almost free for the weekend as it's pimped as a timeshare for them. So it gets up to about 90% full for the weekend, then Sun. they go home and it's quiet again. They dont talk or interact with us tourists much, if at all.

Room Tip: Get ocean view and a balcony, get soft pillows if needed.
See more room tips
  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cozumel, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 6, 2012

We stayed at the Hotel Fontan in Ixtapa for 7 nights in January 2012. I would rate the hotel as a 2 star. We opted for the AI option....and definitely got our moneys worth. The rooms were average with beds a bit harder than we like. The food was average to a bit above average. The only downfall was that they only had one bar open at a time and the lines would get a little long on the weekends when the occupancy rate at the hotel doubles.

Room Tip: Ask to be upgraded to a suite.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Ixtapa hotels
0.4 mi away
Krystal Ixtapa
Krystal Ixtapa
#23 of 25 in Ixtapa
3.0 of 5 stars 472 reviews
0.3 mi away
Sunscape Dorado Pacifico Ixtapa
0.1 mi away
Hotel Barcelo Ixtapa Beach Resort
Show Prices
Show Prices
Show Prices
0.7 mi away
Las Brisas Hotel Collection Ixtapa
0.3 mi away
Emporio Ixtapa
Emporio Ixtapa
#10 of 25 in Ixtapa
4.0 of 5 stars 419 reviews
0.2 mi away
Inter-Continental Presidente Ixtapa
Show Prices
Show Prices
Show Prices

Been to Hotel Fontan Ixtapa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Fontan Ixtapa

Address: Blvd Ixtapa S/N | Zona Hotelera, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Ixtapa
#10 Top resorts Hotel in Ixtapa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Fontan Ixtapa 3*
Number of rooms: 472
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Odigeo, Despegar.com and Priceline so you can book your Hotel Fontan Ixtapa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Resort Fontan Ixtapa
Fontan Ixtapa Beach Resort

Owners: What's your side of the story?

If you own or manage Hotel Fontan Ixtapa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.