We travel to Mexico once to twice a year usually to an All Inclusive. We're in our early 30's and don't have children. This resort was nice however it is showing its age. Not to say is not clean, they clean non-stop, literally scrubbing every inch of the entire resort. But the age is very easy to see especially if your tour their sister hotel next door (Azul Grand). I want to make this extremely clear. Ixtapa/ Zihua is a huge vacation spot for residents of Mexico City. Its a 45 minute flight for them and its a big bus tour destination. This resort and the majority of the others is 95% nationals with 5% Americans/ Canadians. Not a bad thing at all but almost everyone will attempt to speak to you in Spanish first, also most of the music, entertainment and signage is geared to the nationals. But I'm telling you right now it refreshing to not get hounded like other Mexico areas especially the cruise ship towns. Keep in mind couples that this is a family resort. 95%+ is there with kids.
WIFI is available for free at all of the restaurants, pool, and lobby. Rooms they charge you but we found if you go out on your balcony you generally could pick up a signal.
Good, to Very Good. Buffets were pretty good, I'd say you should always be able to find something. Their ala-carte restaurants are good if to order correctly. Order local food! When was the last time you saw a salmon in Mexico? :) Get shrimp, ocean fish, chicken, etc. You won't be disappointed. The cooks and staff take a great deal of pride in their food/ presentation. This alone added greatly to the food experience. The cocktails are great, they have an awesome selection of high end liquor depending on which bar you go to at the resort. We're talking Don Julio, Black Label, etc. Just ask and they'll get your cocktail the way you like it.
Extremely kind and helpful with one exception (I'll explain in a minute). Everyone is very nice throughout the resort. Constant greetings, house keeping stops by with mints every night, great servers, etc. We had an issue and heard it from several others. Their time share "Points" people are all over the lobby, up and downstairs. They know you are coming and that is no joke. Literally they know when they Americans are coming and "Bill" will be waiting. So you might be friends with Bill until its Points time. We were gilted into the presentation, its not that bad, not really a hard sell. However after you say no you need to start to avoid the lobby. You'll get hounded by Bill and then he turns on you even though he's supposed to be your guide.
I'd recommend the below if you stay:
1. If you are staying at this resort don't take a transfer! They use buses and its the last hotel as it the farthest from the airport. It will take between 1-1/2 hours to get to the resort, 20 minutes by taxi. The taxi is a set rate at 320 pesos each way. (You might be able to talk them down but it won't be higher)
2. Go to the island, the boat is 40 pesos per person round trip. Its extremely well organized and very enjoyable. Every little restaurant will try to convince you to eat at their place. I'd check them all out and pick but I don't think you can go wrong.
3. If you decide to charter a fishing boat here's some advise. They'll cut you a deal at your travel desk, if you pay with cash. Don't be afraid to talk them down we paid $270 and $290 for 7 hours including everything, they asked $375. Google the boat to make sure its really everything you want. When you get dropped off at the marina walk to the table in front of the little store front (she was our favorite). You can get Sopas (stuffed sandwiches) for 15 pesos each. Great for breakfast and lunch on the boat. This one seems weird but if you decide to charter a fishing boat don't go during a full moon! We went two days in a row and only caught 2 fish. All of the boats coming in didn't have anything.
4. If you decide to do the Points talk. I'd try for one of your last days as you'll get a little bit of cold treatment from your "guides"
Overall I personally don't plan on staying here again. Not because I wouldn't recommend it but because we don't have children.
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- Also Known As:
- Melia Azul Ixtapa Hotel Ixtapa
- Sol Melia Azul Ixtapa
- Sol Melia Ixtapa