I am happy to write a report on our stay at the Azul, it was just the most wonderful time away my husband and I have ever had.
We are a family of four with young kids ages 4 and 6, this is our sixth time to the area yet our first to this resort and we will most certainly be back. The Azul staff go above and beyond to make your stay the best it can be, we stayed 14 days and every day was as good or better than the last.
We stayed in a Deluxe Ocean View room which I feel was most likely the hotels basic room, it was more than sufficient considering that we were barely there. The beds were terrific and the maid staff did an excellent job cleaning up and leaving fresh flowers etc... daily. The food never dissapointed us...ever! It was always fresh and if there was something that we wanted but didn't see available all we had to do was ask and it was brought to us with a smile. Thank you to Carlos in the Colours resteraunt for always starting our day with a smile and the best service. If you have small children you will be pleased to know that the staff at the Azul make it there full time job to accommodate your children. No matter what the catastrophe they always smile and say "no problem!" Even in the resorts fine dining restaurants children are welcome and catered to. The resort grounds were spotless and I never went into a bathroom that was less than impeccable. As for the recreation staff...we loved them. Thank you especially to Sergio for making my kids experience so memorable. I must also mention the two Tony's for being so great to my family. We took advantage of the kids club many times and we felt very comfortable leaving our kids in there capable hands. For those of you concerned about overall safety let me assure you that you have no reason to worry and that they take many measures to ensure your families safety from security guards to carefully guarded swimming pools. My husband and I both used the gym facilities daily, it is in the heart of the resort and you were able to take part in whatever activity you choose without feeling like your tucked away in the back forty of the hotel. The evening entertainment was really great, we enjoyed all the shows and it was a wonderful way to end the day. The "Lobby Bar" was a great way to get your last laugh in before bed and a great meeting place before or after dinner and the show, they had live music every night and Jose and his staff at the bar were attentive to your every need.
I cannot say enough really about the job they do here at the Azul and all I am left to say is thank you so much for giving us such an extraordinary experience!
Christina, Jason, Gavin and Stella
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- Also Known As:
- Melia Azul Ixtapa Hotel Ixtapa
- Sol Melia Azul Ixtapa
- Sol Melia Ixtapa