The resort was really beautiful, and the service was impeccable! Well, except for the front desk, which I'll get into later. We were supposed to have 2 beds and a balcony, when we got to our room, there was no balcony (we are smokers and so needed this because smoking isn't allowed in rooms.) Zenon, our bell boy, got on the phone, and within a minute said "follow me" and we went to another room (his key didn't work, so within 2 minutes he went to the desk, got us new keys, and had us in the room.) The room was great, beautiful view of Ixtapa Island and the bay, the pools are multi-level with waterfalls going to lower levels, and the kids pool is incredible! Lots of things for kids to do here, great family resort! The buffets were good, basic buffet food, but my husband loved the oriental night (fresh sushi) and the italian night was pretty good, too. Breakfast also had omelet and tortilla stations, and many varieties of fresh juice. We did not eat at the Costa Azul (mediterranean) but did eat at the Oyster Bar out on the point (bring a sweater, the wind can get a little chilly!) Great shrimp, shrimp, and more shrimp! The surf and turf was pretty good, and the desserts were wonderful! The beach is NOT white sand, so if you can't live without that, this is not the resort for you. The coastline is very rocky with many mountains in the background, so there is just a small swimming area on the beach, and the water is usually pretty sandy from the waves, no not real clear. Walk down the beach past the pier to th public beach if you want white sand (about 1 mile, nice, easy walk) and there are some great little beach bars (La Palapa, see Santos and Susanna, they have a boat in Zihua that they will take you out on snorkel or fishing trips - absolutely fantastic and they do whatever YOU want, no tour schedule to follow! We went to Los Gatos, Playa Manzanillo - beautiful coral with caves and canyons, colorful fish and stingrays - and Ixtapa Island, good snorkeling, beach bars, and deer paths up the cliffs to get incredible views down to the water!) Wonderful trip, we saw (from the boat) dolphins, fin whales and a huge sea turtle, and lots of schools of mahi-mahi, along with a breathtaking coastline and beautiful rocky islands out in the sea.
The lobby bar has music every night - Filiberto (Berto,) Carlos and Jose Rosas are incredible...get to know them, you won't be sorry! We had a great time here almost every night after dinner. The shows were mostly dancing - good dance troupe, if you are into that, and they start early and end by 10pm every night. Disco was not open while we were there, it was a pretty slow week, but gets very busy with families from Mexico City on the weekends (beautiful, well behaved children!) All in all, I would compare the service we received from Jose, Zenon, Berto and Carlos (along with any others in the buffet restaurants) to rival Ritz Carlton - seriously! The front desk people were pleasant enough, but not very helpful any time we went there...go to the bell men, they are more than willing to help. This resort does not take American dollars at any shop, nor will they exchange at the desk, so if you need change, get it at the airport before going here, or walk down to the beach bars past the pier. The will allow you to pay with a credit card in the shops, but would not even change $20 into pesos at the shop or the front desk. (Usually the waiters are more than happy to oblige, if you want even up 10% exchange.) Tip a 1-2 dollars at the restaurants and bars, and you will have excellent service all week! Bring a lot of 1's and 5's if you are American, as you cannot get change easily! I would go back to this resort in a second, really, really good experience and location (the end of the line, too far to walk into town, but the bus into Ixtapa for the chain restaurants and stores is 80 pesos (about 40 cents - but get pesos at the airport!) or you can take a cab for $5. Cab ride into Zihua is $15 each way, but it's a great little town with a lot of restaurants, bars and markets, and a beautiful bay. We walked around for 8 hours, until after midnight, and it was great! Check out Galeanas on the beach for dinner (Alejandro was great!) and Pocallos on Nicolas Bravo (2nd street parallel to the beach) for a live band that plays oldies, and 2 for $5 beers during the music (8-11 or so.) Would like to check out some of the nicer restaurants up on the hillside in the bay sometime, maybe when we go back next time! And we will be back, this was an incredibly beautiful place, no big town party feel like Cancun or Puerta Vallarta, this is a laid back vacation to relax and enjoy the beautiful scenery and people!
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- Also Known As:
- Melia Azul Ixtapa Hotel Ixtapa
- Sol Melia Azul Ixtapa
- Sol Melia Ixtapa