WOW, service, service, service, wherever you go in this hotel, you are looked after. From the childcare facilities to the pool side waiters.
The food is good, not the best, but there is always something. My kids (2&3) always found something to eat including the ice cream that isnt with the desserts but just ask the waiter and they will bring you some no problem, it was great.
True, there are lots of local Mexicans staying there, all were friendly but hello, we are in Mexico.The food and entertainment was catered towards them but always english translation and english speaking animation team.
Rooms were good, always clean, with a towel animal of flowers on the bed when you return in the evening, leave the maid a tip and she will turn down your bed and leave a chocolate for you at night too.
This hotel is awesome for kids, waterpark, child pool, flintstones land were great, and the beach was ok too. My kids dont care what colour the sand is, it still makes castles!!! Security was good, never seen so many lifeguards. Water wings are there too. Pool towels are always clean and warm,
The hotel is a timeshare resort, the guys are there at the bottom of the escalator to tempt you onto the tour, they are harmless, funny guys, not the sharks that they have been branded in other reviews. Michael C (aka Simon Cowell) showed us round the resort and even made arrangements in Spanish for my husband to see a dentist for his toothache.
Costa Azul and Oyster Bar are a must, food and service amazing. Premium drinks served at every bar around the resort, and tipping is not expected as said in previous reviews either.
One Downside, the evening entertainment venue is located outdoors, no nearby bar and lots of steps which was no good for our double stroller. I hope that this will be addressed before our next visit.
Overall, a great family holiday.
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- Also Known As:
- Melia Azul Ixtapa Hotel Ixtapa
- Sol Melia Azul Ixtapa
- Sol Melia Ixtapa