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Barcelo Ixtapa Beach: Traveler Reviews

3.5 of 5
Boulevard Ixtapa s/n, Ixtapa, Zihuatanejo 40880, Mexico
Hotel amenities
Barcelo Ixtapa Beach
Ranked #14 of 29 hotels in Ixtapa
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634 reviews from our community

Traveler rating
    176
    262
    120
    49
    27
See reviews for
Families
163
 
Couples
177
 
Solo
6
 
Business
8
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Portland
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Great Location....”
4 of 5 stars Reviewed December 18, 2012

This resort is in a great location but it is not a super luxury resort. We certainly did not loose any weight but the food was rather basic. I enjoyed the BBQ that we were invited to twice. The steaks were pretty tough but the lobster although small was yummy and the chicken was fine. The people invited to the BBQ were the people that spoke english.

Because Ixtapa is so close to Mexico city this resort seems to be a get away for 3 day holidays for familys from Mexico. There was a gianormous wedding on Saturday night that went on until after midnight. It felt like the DJ was in bed with us. The familys seem to take over the family pool and thats fine until you suddenly have them spill over into the adult pool. You see alot of security guys around but they dont seem to care that the 20 somethings drink until they puke by the pool as well.

On the upside during the week the resort was pretty quiet and we truly did relax which was what we were aiming to do. It took us a couple days to figure out a dollar tip now and again certainly improved service. You would get drinks without the tip but much speedier when you tipped a little.

As others have said it would be nice if the lobby bar opened a little earlier in the evening. Trying to find a bar for a sunset drink was a tad of a challenge and a little frustrating. We got a room on the 7th floor ocean front and it was very nice to go up and have a siesta in the heat of the day.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask catnhat222 about Barcelo Ixtapa Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Service is outstanding”
5 of 5 stars Reviewed December 5, 2012

This was my 5th visit to the Barcelo Ixtapa. We arrived and were greeted with a cocktail at reception - nice touch. We were first given a room on the 5th floor but realized that we couldn't lock the door to the adjoining room and we concerned about safety (2 females travelling alone) so we called reception. The bellman was immediately sent to our room to pick up our bags and took us to a room on the 9th floor.

The rooms have not changed much but it looks like they've had a new coat of paint and the bedding is new. Large white fluffy duvets with lots of pillows. Everything was perfect in this room plus the bathtub had been removed and was now a walk in shower with a rain showerhead. We had a beautiful view of the bay. We have never paid for an oceanview room at this property, yet we have always been given one when we've arrived.

The Mexican fiesta night was the first night we arrived (Wednesday) so we watched the show. It was great, and the dinner was wonderful also. We had dinner two more times at the property, once at Don Quixotes (which was disappointing as they were out of everything but the lamb) and the other time was a dinner that the hotel hosted for us out on the beach veranda. The staff cooked lobster, steaks and salmon on a grill and we had live music as well. We were told that the hotel would be hosting the dinner every Tuesday and Thursday night and that guests staying for a week would receive an invitation to one of the dinners. It was fabulous.

The poolside restaurant is great for lunch. Try the fajitas, they are excellent. The staff of the Barcelo provide the best service - it is impressive. Don't forget to tip....as they really go above and beyond to make your vacation special. You are always greeted with a smile!

The hotel and grounds are spotless and I felt safe at the Barcelo. I look forward to my Barcelo Ixtapa vacation next year.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask 154943Jane about Barcelo Ixtapa Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“my favorite hotel in ixtapa”
4 of 5 stars Reviewed November 8, 2012

ive been goin to this clean freindly resort for years the beach is always very clean the rooms are clean the pool is great and the swim up bar has great drinks the staff are always freindly the food at the restaurants is always good the seaview rooms are the best i wiill definetly go back again

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
Ask William P about Barcelo Ixtapa Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Not extravagant, but ok.”
3 of 5 stars Reviewed October 22, 2012

After staying in many Barcelo's in Mexico, we tried the Barcelo Ixtapa. Bought from another hotel chain, the layout is not typical Barcelo. Hotel is ok, drinks were fine, food was below par. Ixtapa has a long beach, but waves make it unsafe for poor swimmers like me. Some vendors on beach, but not too bothersome. Loved the trip into Zihuatanejo town and ruins up the coast.

Room Tip: Get a room higher in the hotel and on beach side to get away from resturant and street noise. Floor...
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  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask Nifty about Barcelo Ixtapa Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denville, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Don't want time shares”
2 of 5 stars Reviewed October 19, 2012

We wanted some sun and sand. We have been to Mexico on vacation at least 10 times and have stayed in Ixtapa at the A hotel that sits by itself. So we decided on the barcelo because it was on the mainstrip and wanted all inclusive for security reasons. We choise one of the more expensive Jr suites. A double room top floor etc. We knew what to expect about the food,not great but filling. Take good care of the bar tenders at the swim up bar and you will get good service and a special drinks to get yourself feeling good. The same for the wait staff. We bring alot of $1,5 and10. The beds where not great but housekeeping can door wonders with towel design and petals. Now with all that said how could you go from a 4 or 5 star to a 2 dot or even a one dot. There will be children in the streets beging you to buy chicklets to feed thier family. And I buy a lot of gum and am happy to do so . There are vendors on the beach who sell jewlery and crafts and my wife always buys.
But you can't walk 5 feet in the hotel without be accosted to by a time share or vacation club or what ever they want to call it. From the time you leave the elevator for breakfast to when you are just walking around
the vultures are there. please I've got a book , Iwant to read by the pool not hear a sales pitch. G-d forbid my wife forgot her sunglass and I had to go to the room they are laying in wait.
The Barcello has a time share on thier property and permits this.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask denden64 about Barcelo Ixtapa Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Barcelo Ixtapa Beach

Also Known As:
Barcelo Ixtapa Beach Hotel Ixtapa
Barcelo Ixtapa Beach Hotel
Barcelo Ixtapa
Barcelo Ixtapa Beach Resort
Address: Boulevard Ixtapa s/n, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotels in Ixtapa
#8 Top resorts Hotels in Ixtapa
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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