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“Great Time,Value and Weather” 4 of 5 stars
Review of Qualton Club Ixtapa

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Qualton Club Ixtapa
2.5 of 5 Resort (All-Inclusive)   |   Carretera Escenica, Playa Linda | Zihuatanejo, Ixtapa, Zihuatanejo 40880, Mexico   |  
Hotel amenities
Ranked #12 of 23 hotels in Ixtapa
Montreal, Quebec
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
43 helpful votes 43 helpful votes
“Great Time,Value and Weather”
4 of 5 stars Reviewed February 17, 2008

My wife and myself were at the Qualton from Jan24 - 31/ 2008. We chose this location based on a suggestion from Belair Travel . We have been to a wide range of hotels from 3 - 5 star. Our main concern is that the rooms are clean and the food is palatable. After Qualton Club was suggested to us I had read that the rooms were tired and I will agree that they were. The furniture was old and the shower in our room needed to be retiled. At first glance you need to be accepting and keep an open mind. We did like the food, there was always a good variety of different dishes, coupled with being able to sit outside for supper on 5 occasions was a nice way to finish off each day. A previous poster mentioned the guacamole and she was right it was fantastic, to bad it wasn't available everyday. The people were friendly, the grounds were pristine, the weather was beautiful. We could not have asked for a better week. Take the opportunity to visit Ilsa Ixtapa it's nice to get a chance to be in the water we are so familiar with when we go to Cuba or Cancun. Which brings me to the beach, it was our first time to the Pacfic side of Mexico. I will admit that there is nothing more beautiful than looking over the ocean and seeing the seven shades of blue water and white sands but I do not regret for one second taking the opportunity to stay at the Qualton. We went to Zihuatanejo to do a bit of shopping and see the sites. I would recommend to anyone who goes to take the bus service available, it's cheap, safe and you get to see the area for about 80 cents a person. I would recommend the Qualton to anyone looking for a place that is safe, clean, excellent friendly service and food that won't leave you sick or hungry. We would return to the Qualton.

  • Liked — Service
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Minneapolis
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 16, 2008

Stayed for 4 days at the Qualton Club. Grounds were very nice and staff quite friendly. Rooms were dated but clean, beds like concrete. Nothing going on here at night. There is a disco but it had a few people with several little kids at 10PM. Wasn't worth staying up for. The food was not very good with little variation day to day. Shower basin drain was plugged and overflowed on checkout morning. Room was flooded. Definitely want to learn some Spanish if you stay here.

It was nice to go out to the pool and not have to worry about getting a chair. No one lays towels on chairs to reserve them which always irks me.

Had intestinal problem on last day. Suspected the food. Would probably spend a few more dollars and stay elsewhere. Ixtapa seems nicer than other Mexican destinations though cuz there's not as many people.

  • Liked — pool area with bar
  • Disliked — food
  • Stayed February 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 20, 2008

We just got back from a very nice vacation at the Qualton club. The rooms were a little dated but we only were in them to sleep. The water was hot and lots of it so they must have tixed the problem. The food was ok not the best but lots of stuff to pick from. Lots of activities and to find internet service made me really happy. The staff is really frendly and they work very hard. The place is very clean and i would go back. There was 6 of us and a 3 month old and everyone had a good time. They were very accomodating. So don't be shyed away from the reviews if you want sun and relaxation and a cheap holiday this place is for you. Our tour operator had a desk in the lobbie and Laura was very good to deal with and answered all of our questions. She is a good assest to the place. Good job and maybe see ya next year

  • Liked — It had alot of activities offered right at the resort on nearby
  • Disliked — the rooms were a little out dated but not bad
  • Stayed January 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto, ontario
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 13, 2008

We stayed in Qualton Club from Jan 7 to 10, 2008.
It is a decent resort. The weather was gorgeous. Rooms though need renovations were clean. Every day we had fresh bedding and towels and flowers on the bed. Meals were pretty good but not everyday. Hotel offered nightly entertainment (dancing group). Not very professional but still O.K. Restaurants offered variety of beverages and fruit. The beach is dark. I guess it is a volcanic sand. You can find palapas on the beach. We did not look for white sandy beach, therefore we were completely satisfied. The water is clean excluding first few steps where waves bring sand to the beach. The beach is clean, no garbage. We went to the Ixtapa island on Kayaks. It took only 20 minutes. You can find white sand and coral reef there and enjoy snorkeling. You can also reach the island from local marina. You pay 3.50 USD for round trip on motorboat. It takes 5-6 minutes to reach the island. We were on a very interesting guided tour to Ixtapa and Zihuatanejo. You can request other tours (e.g. ec0-tour) at the tour desk or with your Tour operator representative. The hotel has Internet connection and small shop for tourists. Few steps from the hotel you can find reserve with aligators, iguanas and turtles and a market with a dozen small shops. The territory of the hotel is green and very clean. It is absolutely safe. The beach is private. The hotel offers some special activities to children.
Also there are few sport activities like volley-ball, tennis, table tennis, and games. If you like to read you can take a book at a small library at the reception desk.

  • Liked — clean with a gorgeous view
  • Disliked — pretty old
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed January 11, 2008

We were at the Qualton from Jan 3rd to Jan 10th 2008. We took two rooms with double beds. The rooms are pretty old and in need of remodeling, the food was great when it was served outdoors in front of the performance stage, You ate, had a few drinks, enjoy the show without having to move and the 'ambiance' was great. when we had to eat at the main restaurant, it was like being in a huge cafeteria, too much light & very impersonal. The staff are some of the nicest people you will meet. We had our two kids 9 & 11 and they had the best time ever. Lots of things to do, the beach is very wide so you can play all kinds of games without being in the way of other people. The crocodiles were a blast. Shopping is very good and you have easy access to the town of Ixtapa. We all did Parasailing, snorkling on the isla Ixtapa, horse back riding, seadoos, Catamaran, Zip line at Park Aventura and the people giving massages on the beach (between our hotel & the Melia) were the best massages I ever had and cheap (25$/Hour) There were many other activities that were available. This is a family oriented hotel and is mainly spanish speaking, lots of kids.
The view from our rooms was breathtaking and I would get up every morning at around 5am to open the patio door, shut the air conditioner and go back to sleep with the sound of the waves. Overall we had a fabulous time with the kids and would recommend it for it's size and vast activities. There were a few couples without children and they were very happy with the place if you are not picky about your room & buffet food.
Hope this helps, we do travel alot and this is my second time at Ixtapa, I was at the Presidente Hotel (5*) & I prefered the Qualton (3*) for the kids.

Stayed January 2008
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coquitlam
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2008

Please do not waste your money on this "resort". It was horrible!! We stayed there from November 11-18 and referred to it as "the hood" and "the ghetto". The food was horrible, our room was infested with biting ants, we only had hot water for 2 days, we were discriminated against by the staff (only the Mexican tourists staying there received service -- we are caucasian and were pointedly ignored), and we were assaulted every day by the stench wafting over from the neighbouring crocodile sanctuary. Quite honestly, we didn't even step into the ocean near Qualton Club as the water looked (and smelled!) unsafe and we were worried about disease. We'd highly recommend spending a bit of extra money to go somewhere else.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed November 2007, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 2, 2008

We have just returned form a week stay at the Qualton Club. It is definetly a get what you pay for resort. We were on a budget, and we only paid $797 plus tax for our six nghts.

The resort is located away from the strip in Ixtapa so there is really no where you can go for a stroll thru shops and restuarants without taking a bus or taxi. The little market located next to the resort has most of the trinket sort of things, if that is what you are into.

I really enjoyed walking on the public beach and watching the local people having their picnics or whatever. The beach the resort is on is affected by tides, so there are very few palapas, and they are high up on the beach, The resort is in the middle of replacing these so they have lovely new ones. The chairs for use on the beach are just broken down wood frames and mildewy mattresses. Let's hope with the new umbrellas that they will invest in new chairs.

The rooms were adequate, clean and no problems with things not working. However, getting sufficient towels etc., was a daily problem. The hot water, is never hot, tepid at best and if you shower at peak times sometimes there is no water, just a drizzle. The housekeeping staff are fabulous, and do a great job and with asmall tip each day you get a few little extras.

I found all the staff to be wonderful. We do not speak much Spanish, so we had a small language barrier, but they seemed to appreaciate that we tried and we could mostly get by altho we had to resort to charades at times, which was fun for all.

The grounds are magnificent. Beautifully kept and the flowers at this time of year were amazing.

The entertainment left a lot to be desired. I couldn;t be bothered to even try after a couple of nights is was so awful. They have some lewd parts and they also have some acts that are politically incorrect. However, some people seemed to enjoy it. The costumes were very professinal looking.

Now for the food. Was there enough, yes, the breakfasts were good, altho only two types of fruit to choose from which I found dissappointing. The snack shack on the beach had great tortilla chips, and salsa . .and guac . however, often they seemed to be out of both the salsa and guac . . if you like fries and warmed up burgers, this is the place for you. The rest of the meals were awful in my opinion. They did a great job of setting up in different places and on Mexican night I loved the decorations, but the food all seemed the same with different name . . desserts were good. No ala carte places to eat.

They do spray with something each evening to keep the bugs down . . that was okay however, some nights they had something . .maybe kerosene burrning, right where the tables are set up and it was so bad my clothes smelled of it.

My family all had mixed feelings about the Qualton Club . . . .I won;t go back, next time I will spend a little more money and stay at a better resort.

  • Liked — the staff
  • Disliked — the grounds
  • Stayed November 2007, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Qualton Club Ixtapa

Address: Carretera Escenica, Playa Linda | Zihuatanejo, Ixtapa, Zihuatanejo 40880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#7 Top resorts Hotel in Ixtapa
#8 On the Beach Hotel in Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Qualton Club Ixtapa 2.5*
Reservation Options:
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Also Known As:
Qualton Club Ixtapa Hotel Ixtapa
Qualton Hotel Ixtapa
Ixtapa Qualton Hotel

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