My wife and I had been planning an epic trip through Burma and Thailand, for September. However, my work changed the plans, and the trip to Asia was cancelled. We started looking for something closer to home, and settled on a beach chill out in Mexico. We were focused on Intercontinental hotels, due my status (royal ambassador) with the chain.
I was looking at different hotel options, and Ixtapa was interesting as I had driven through in the 80s with my father, and had visited Mazatlan some of the other pacific beach towns in the 70s and 80s. i contacted the hotel to talk about available rooms and rates. We settled on the Presidential Suite. It was pretty nice. I have had a number of similar suites over the years, but mostly for shorter stays. We had 8 nights in the Presidential Suite.
The room was great. 2 floors. Upstairs nice bedroom, hugh bath room with free standing tub, and walk in shower, upstairs balcony with nice view of pool and ocean. Downstairs - nice living room area with 2nd 46ish flat screen, dinning table, kitchen area, direct access to pool and beach. PLUS private pool and sun bathing area. Room was clean, comfortable and quiet.
We experienced two completely different hotels - for 5 nights the hotel was about 10% full, and we had lots of space to ourselves, nobody around, essentially a private beach, private hotel, private dinning, etc. This was great and just what we needed. So we loved the attention, space and personal service. For two nights the hotel was 100%! It was like a different place. While we had less privacy, we still had lots of space to ourselves. The beach was full, but only for a couple hours per day, the rest of the time we had lots of room.
Food was good. However, when the hotel was empty the choices were limited, but the quality was good. The focus was clearly on quality and flavor, not so much on presentation. I would say that the fully inclusive nature of the hotel is great for families. For couples recognize that it is family style most of the time with 4 or 5 good choices at each meal.
Service and Staff were great. People treated us very nicely and responded to every request, with a smile. What ever we asked for, it was delivered to us - on the beach, in the room, at the restaurant...
The beach was great! we walked the length of the beach every day, swam and sat on the beach for the rest of the day. Never went in the pool. It looked nice, but we have a pool at home.
The town was quiet, as we were there in the off season. Lots of people selling timeshare, but we walked right by. I think the town is probably better when more people are around, but all we wanted was privacy and the beach, so it did not matter.
Basically a great break. Very happy with everything.
I would prefer the beach access rooms. I never went in the tower, and didn't see any other rooms...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.