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“Not for singles or the handicap” 2 of 5 stars
Review of Club Med Ixtapa Pacific

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Club Med Ixtapa Pacific
4.0 of 5 Resort (All-Inclusive)   |   Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico   |  
Hotel amenities
Ranked #2 of 23 hotels in Ixtapa
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Not for singles or the handicap”
2 of 5 stars Reviewed August 18, 2013

This resort was just not for me. I went in May and it was a way too crowded with families. This is a very active resort and not a good place for R and R. I am also handicap and while ambulatory, the hilly nature of the resort made it challenging to get around. The food here was substandard, but to be fair I am really not a foodie.

  • Stayed May 2013, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 14, 2013

Wow, where do you start? A vacation that allowed all the family to have their own unique and personal. What other vacation can you go on and possibly lose weight? How many vacations have you gone on and did not want to leave the property? WHere can you go where you never have to take your wallet anywhere or worry about the price of something? Club Med Ixtapa lives up to all the billing and then some. I would have suggested some sour moods some where or some serious slacking from what appears to be a perpetually happy staff.

GO's are the people who take care of your children and help to keep things active. There energy level is infectious as is the general manager's who was constantly around making sure you were enjoying your stay. The rooms were always kept clean. These GO's work from 8 to 12 midnight. I witnessed a GO having to handle a spoiled 8 year old who was kicking and screaming. ALexis was beyond patient and caring even though he got kicked and scratched while trying to calm the boy. THe GO's know each of the kids names and help the kids to get the most out of the club. THere are clubs for each group of kids up to 17. THe GO's were able to handle each group in an age appropriate manner.

I thought the rooms were a little better than than the Club Med Cancun rooms. We did not find any sand in our rooms and the kids loved the folding of the towels into different character's. It is a "green" environment so somewhat minimalist, but we are not in the room much. TV get's a couple of channels. One is an English speaking channel with movies, so it was good to wind down before taking on the night and watch a movie. The tile shower can be slippery and the water can get through the door. Bed's are very firm. Make sure to get a room with some view of the Ocean, close to the water. There is one set of rooms beside the tennis court that seemed far away.

You can eat somewhere anytime of day, You can be a glutton or eat extremely healthy. They have the same breakfast's, but there is so much to choose from. The lunches have different themes, but there are always consistent "go to" foods. You will always get people asking if you are OK. Armen (I believe) is one of the gentleman in charge of breakfast and lunch. He is very calming and a good person to know. Dinner is a different theme each nigh, but again, the staples of pasta, burgers, fruit, salad, fish and some kind of meat are always there. They have a color theme every night to, so bring something white, black, blue and they have an elegant evening (not too elegant, like TOmmy Bahama and nice shorts). THe last night they had faux grois and duck. I'm not a big fan of ether, but that is a $50 meal, at least, each for something like that. They have many breads (it is French), deserts, ice cream. They have a beer tap and I'm sure you can get someone to flag a cocktail for you if you would like.

Check the schedule each day. They have many things that are constant, but sometimes they throw in a little cooking class or flag football or sailing regatta. The pool was fine, we never were without a comfortable pool chair. The water was very warm. The bar is right there. They give you pool keys (yellow) when you get there to exchange for towels. I think we ended up with 9 pool towel keys by the end. The ocean water has an island and other rocks breaking any significant surf and the sand bar goes out about 60 to 70 yards. The water is great all times of the day and night, I don't think it fluctuated more than a few degrees at any time. It isn't powdery sand, but it is very comfortable. There is lot of shade provided and, if you are there early, you can ask a person to put an umbrella in right next to you. I have been to many non inclusive resorts where the beach boy gets tipped for his/her service. I would have expected a club where everything is paid ahead of time would not care about timely service. Yet, Antonio was more than attentive and much faster than servers who have been at more posh clubs.

Activities. What can't you do? You want to do yoga, Sabrina will do Yoga than turn around and do Zumba. Thwy have a cross fit at 4 that is tough, but only 30 minutes. You will get a workout in. You can run the beach, THings really don't get going on the beach until 11 so you can get a lot of quite time there in the morning (run, yoga, tai chi). The beach is may be a mile long so you have to run back and forth, but the sand is very comfortable. You can do beach volleyball, soccer (very competitive game at 5), sailing (probably could give better tips to people who might want to sail), ocean kayak. The circus people are really good and wantt o help. I didn't play tennis, but they have lessons in the morning that I heard were great. I heard the pro is good, but you probably do not want to play between 12 and 4. They have a basketball court, that I din't see get used much, but they had pick up games scheduled. Ping Pong is popular too.

OK, I'm getting into too much detail. So, outside activity's, Kind of wish I took a bike to town. We did the dolphin experience, expensive, somewhat contrived, but unforgettable! They do a nice job and everyone had a great experience with the dolphins. Went sail fishing with another group outsde of club med and went to the island and snorkeled. Snorkling was not as good as Cancun on the island, but still a neat experience. The sail fishing was OK, Club med is catch and release, others are not. Also, get the food on the island. The exchange rate is a bit "unregulated" on the island, so make sure you check the prices. THere are other events, but we were more than happy to stay on the grounds.

Internet was really only accesible in the lobby area for a fee (about $60 for a week). Yet, when you think about it,this is your vacation. Stop the texting, limit your internet time and enjoy.

Massages and facials are done and I heard they were very good. You can get a massage right on the beach.

I guess the best measurement is how tough it is for the kids to leave. So, when your 17 year old and 13 year old take 3 days to get over the trip it has to be successful. So, have a great and unique vacation experience for everyone in the family and do this thing!

Footnote. We are in the southwest and Ixtapa is located below Houston. We took a charter flight from LA to Ixtapa (going backwards). It was good to get to see some of the people who would be at the club and even better for the kids to have a few more hours with their friends. I do find it surprising that there were no Texans there or any charter flights from Houston. Anyway, these people work hard to ensure that you have the best vacation!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
60 reviews 60 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 12, 2013 via mobile

My family of four (kids 11&12) enjoyed a week at Club Med and had an amazing time during a family reunion of 22 cousins, uncles, aunts and grandparents. I can't say enough on how this place is the perfect size providing enough variety of activities and events while not feeling too big. We have visited many all-inclusives and this has reset the bar. Amazing food (we only ate at the buffet or small beach restaurant) and were always happy albeit a bit too full. Drinks were aplenty and there wasn't a feeling of pushiness for tipping, just great service. We found the rooms in the Iguana complex the perfect location for our aged kids. Right by the kids club, near the pool and beach, and close the trapeze. The kids club was amazing. The trapeze was a real standout for kids and adults alike. The pool was a bit warm, but the beach was absolutely exceptional and we spent many hours with the waves. I highly recommend this and expect to go back.

Stayed July 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

We just finished up a week's stay at Club Med Ixtapa with my 3 children (14, 11 and 8 years old), my parents, my brother and family friends with 2 children (14 and 10 years old). Everyone had a fabulous week soaking up the Mexican sun and enjoying the festive and friendly atmosphere because of the amazing GO team and the general manager Mehdi. We were a large group and the resort offered everyone the flexibility to do the things they enjoyed and no one had to worry about going out to eat or planning a meal. The food in the restaurants was fresh and full of variety each day. Our family filled up on Mexican food for most meals as it was amazingly delicious and they had handmade fresh corn tortillas every day! We all enjoyed the theme nights and the thursday night dinner gala on the soccer field was the highlight of the week. The kids all made great friends and they want to go back next week. We did a ton of sports activities every day. Tennis group lessons in the morning with Juanito, toning class with Stefani, and then Aqua gym with Pedro. All of the exercise allowed us to enjoy all of our meals:-) The other resort activities are fantastic. Our kids loved archery and trapeze and we all went sailing as a family. We cannot say enough positive things about all of the GO staff running the sports (Diego at sailing, Patrick and crew at Trapeze). They made the week so fun for our kids and family. The bar staff is fantastic too. Zach from Canada and Basti (who does a fabulous Michael Jackson show) were so fun and always filling your drink orders with a smile. Even when our kids were going up to the bar for their 5th smoothie of the day! Mehdi is a great general manager and he was everyone. Thanks for a great vacation!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angles
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2013

Arrived with a healthy dose of cynicism. Left with a huge amount of respect and appreciation. Like many reviews about this resort, I can't overemphasize the importance of the GO's to our overall experience here. If (i) you have kids, (ii) they are moderately sociable and (iii) you don't mind not being with you kids for most of the day, this place is literally heaven on earth. You drop them off in the morning, you pick them up at 5 (or whenever you want). In the meantime, you do whatever the hell you like, from standing in the ocean with a drink, to surfing or reading. The GO's were trully exceptional. Where they get the energy I have absolutely no idea. I wish I could remember all their names. Starting with Mehdi, the general manager, to Tom Tom, genius French bloke who runs the kids clubs, to Alexis and Nadia, they are just trully amazing human beings. My girls (10 and 8) were balling all the way to the airport on the way back. I wish they cried like that when I left! The shows were great. The food was awesome. But most importantly, my girls felt a sense of freedom and independence that is hard to replicate where we live (LA).

Is this the Four Seasons? No. But who gives a fig, when your kids are taken care of, are having a great time with people who genuinely want to establish a relationship with them.

All good. Again, if you are not too fussy about tables and chairs, or impeccable service, this is the place for you.

Oh, and the sunsets here are amazing. Club Med has nothing to do with that. That's my only complaint.

Room Tip: Iguana. Balcony Room. As close to the Ocean as you can. Rooms that start with a 5.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 8, 2013

This was our first visit to club med Ixtapa and we stayed for 4 nights.
The installations (I liked everything but the rooms. We had two rooms at "Muñeca" and the building looks pretty old, the ceiling was falling down, the door lock wasn't working)
The food is good ( we just avoided the salad bar since the first day we found a FLY in the ceaser dressing and the chef didnt do anything about it. there was only one restaurant open + snacks)
The activities are fun ( kayak , archery, soccer, basketball, tennis, ....)
The shows are okay. (Need more organization and AC at the theatre)
The disco night is so boring. (They had the same music and danced the same songs every single night)

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murrieta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2013

Just got back from another amazing Ixtapa trip. The new Chief of Village is fantastic. He is so involved in all aspects of the daily goings on at the club. This year we were treated to a spectacular dinner under the stars which took all day to put together. The club was impeccable as always. Now for my gripe and it is a biggie. The photography situation has changed. Up until last summer we were able to go into photo room and drag and drop our photos to our room number folder and then purchase the dvd at the end of the trip. Last year we also purchased a family sunset photo session. I paid somewhere between $50 and $60 for that plus we got one printed photo with club med frame. THIS year you have to purchase a minimum of 10 prints totaling over $200 dollars in order to get the dvd, yeah that's right $20 per printed picture. What??? This brings my 5 star tripadvisor rating down to 4 because I think it is such a huge rip off.

Room Tip: Try to get something in Iguana around the 5000, you will be closer to the beach and also have better...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med Ixtapa Pacific

Address: Playa Quieta | Estado de Guerrero, Ixtapa, Zihuatanejo 40 880, Mexico
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ixtapa
#1 Family Hotel in Ixtapa
#1 Top resorts Hotel in Ixtapa
#2 Luxury Hotel in Ixtapa
#2 Romantic Hotel in Ixtapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Med Ixtapa Pacific 4*
Official Description (provided by the hotel):
Discover the wonders of Mexico during your stay at Ixtapa Pacific. A heavenly Mexican hacienda-style all-inclusive family resort nestled between the Sierra Madre mountains and the shores of the Pacific Ocean. Travel to Club Med Ixtapa Pacific with your family and enjoy a carefree all-inclusive vacation in spectacular beachfront sceneries. A hassle-free stay for you, an adventure for your kids: practice your favorite sports, indulge at the Spa* or relax on a lounge chair on the breathtaking beach while your children are entertained at Club Med's world-famous Children's Clubs with dedicated activities and sports for children and teenagers, for each age group, and all coordinated by qualified and enthusiastic professionals. Already one of the best family resort for those traveling with babies, this environmentally-friendly hideaway also offers activities for adults. ... more   less 
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Also Known As:
Club Med Ixtapa Pacific Hotel Ixtapa
Club Med Zihuatanejo
Zihuatanejo Club Med
Ixtapa Club Med

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